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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 100 and sa.provider = 'hubspot';","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 100 and sa.provider = 'hubspot';","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3397949494636676078
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-537191020546090905
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click
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accessibility
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NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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Project: faVsco.js, menu
rapstomViewCoocWindowFV f Project: faVsco.js, menu
rapstomViewCoocWindowFV faVsco.s ~#12121 on JY-20963-fx-inproideta RemotrmociccowanoResponseNormalize.phogsevice.on:esunchiorcdon.onGSUNCKOlOhCWWWKeweonooinlneochhoe>D IntearationAod>O Listeners>& Metadata>Da Pipedrivev SalestorceaFeldsa opoortunitvVatchenOpportunitySyncStrategy> ProspectsearchStrategyeSemicetiraitsC) e entondC Decorate ctimm cnoDeleteObiectsTrait.phpoead natioitionenno© PayloadBuilder.phpc) Profile.php© QueryBuilder.pho© QueryHandler.php© Queryiterator.phoo QueryRest condo Service.ond© SyncBatchRedisService.ptTraitelRasedlientond© BaseService.phpC CachedCrmServiceDecoratorconiooekesowod) CrmActivityProviderinteorateCCINVACMNMnonooweauiwostenee3eindsProscectinterace.ono3MatchDomsinsvamsinteraeC Ooportur vActvtwwatche3oportun tySyncStratsovintc @nportun tySyncStratcoyeec Prosoectenche.ondcOrnenontCostchCtttammDrnenontCostrhCtratomcntoei orawdoroo etr nhnCSamviceTesconrUmacurayscrict.onoheachmdeimserxoecordtor.onO ActMly pr123127 61128 6129 6130 6141© RecordSelector.phgOpportunitySyncTrait.php© CrmEntityRepository.phgprivate const string CALLS SEARCH ENDPOINT = hrtosaUanswhuhans..com/onm/y3/obriecte/ealle/seanch'aorivare const soring WYre Nolt = "wolz"1usaoeorivare const siring WYpe heaiins = "HeaN5usaoeorsvate const siein theg1 usageoesvare const sioind tpuines thrtoseanhuhantecon"/I NB: vi is legacy • vs 1s the newest1usagu• private const string ENDPOINT_PIPELINES = */crn-pipelines/v1/pipelines/*:1usogeprivate const string PIPELINE_OBJECT_TYPE_DEALS = 'deals' :1usogeprivate const int TASK VERIFICATION CACHETTL = 86488: 1 dav* Qvac ClientInterface Clientororcece deochroeeoo uecononsyncorrrcyko voh occonunownorrrcoykesorVehprotecred urnenta yRepostory Scra-nt tyreoost tony"protected ProspectPhotoPathService SprospectPhotoPathService:orivate Suncftel dact ion Ssyncatel daceton:orivate Pay oadsu der Soavloadbut der:orivate Sunckel atedact uirvlanacer Ssuncrelaredicoyrylanagen:onsvare svnc.nchsvedprosiles.crionNeunc.cchtmerproshles.cton"Auenotprivate WebhookSyncBatchProcessor SbatchProcessor:ouhise funeron constauerMkent SollentSyncFieldAction SsyncFieldAction,PayloadBuilder SpayloadBuilder,ProspectPhotoPathService $prospectPhotoPathServicetwttwew outteonaettodaw RayTO0У L7Thu 28 May 18:31:19ServiceTest+0.=custom.loglaravel.lodA SF jiminny@localhostHSJocal jiminny@blocalhostA console (PRODaswasforce/Service.oniA console (EU) X uin users (EU# console [STAGINGDe00tTc Autow169%178017811784-17117161728=17221723E1724172S172€1727172₴172917301731-173%-1733 v- 1739=1736= 1738PlaygroundOojiminnyORDER BY SMS COunT DESC031 49 A29 V 3 У 109 A 1SeLen ossNct usid, u,enat, u.name, u,ream sio, tunane as team namet.twilio_sns_sid, t.twilio_messaging_sidEROY usens uINNER JOIN teams t 1.n<->1: ON u.tean_id = t.1dWHERE (t.twilio_sns_sid IS NOT NULL OR t.twiLio_nessaging_sid IS NOT NULL)AND U.status = 1ORDER BY t.name, u.enail;SELECT * FROM teans WHERE nane LIKE "XTourhancx"; = 187, 209, 8150, salesforce-adnindt:CONCAT(u.id, CASE WHEN u.id = t.ownerid THEN " (ouner)' ELSE "* END) AS userid_sa.*t.owner id FROM social accounts saJOIN users u on u.id = sa.sociable idJOIN teams t 1.n<->1: on t.id = u.tean idWHERE v.team id = 187 and sa.provider = 'salesforce':select * from activitsles where 1d = 31264367.select * from contactswhere id = 6331639:select * from accounts nhere 1d = 4156632:select * from oppontunitiles where 1d = 4843618:# update 'activities" set 'account_id* = 4156632,conasosy O000run# 'stage 1d' = 13273)caotesuededms inoisoe troe mhonoselect * from text nelaus where created at > 12826-85-81°-select * fron actsivitsies onden by sid desciselect * fron usene nhere nane Like igSubrnke,SELECT * FROM onnontunities WHERE wnid.to_binf+04a9c6ad-2687-4453-9072-28aeb28ccf8d*)select * from teans where id = 555;select *rom stages where tean.iide S5ssCELECTCONCAT(u.id, CASE WHEN u.id = t.ounerid THEN • (onnen)• ELSE 11 ENO) AS ucon 3aaomaslsa.*t.ouner_id FROM social_accounts sainiM ncone nan wdeacosahloJOIN teams t 1.n<->1: on t.id = u.tean idWHERE U.team id = 100 and sa.provider = 'hubspot':Cascadeles Orcnnworeeoeionhnves dohtine OooondRitoootaNorenhooer.orobabuty" s Tloat (Coatal"cetadata""nrobabto tyteohThis s the root causeHere's the full explanation:Root eause: moorStaces overwntes DB orobabilty with Huospot's valueThe flow is1. Someone manually changed stage 20616's probability in the Jiminny DB to 100.00 on 2826-45-44 . The stage crm provider 1d: "closedtost" isHubSpot's standard "Closed Lost" stage which natively has probability ® in HubSpot.2. ImportStages() runs (during any pipeline/stage sync), It callsService.php:445-454Sstage = Sthis->config-ostages()-withTrashed()->update0rCreate(l"crm_provider_1d a 55l-10"JPbbtted3. sattorobabsTtu"1 comas from RestonscNorenKaer.roms WrebenlStaoe"orobability" a (4loat) (Saataf"retadata"|("orobabfWity'122 1.HubSpot returns netadata.probability = e for closedlost. So $s['probability") * 100 • 0. This resets stage 20616's probability back to 0 in tho4. Now getClosedDealStaces() outs "closedlost" into lostll (orobability 0), not woni5. The deal syncs → is_von = false, is_closed = truetha connonss of muonte.May 4After May 4Stace 20616 probability manually changed to 100 in Jiminny DAmortStanes () runr → resetr staae 20616 probability back to 0 (frem HubSpot)May 20Dral synos → *closedlost» is in lostll (orob=0) = ts won = falarThe opportunitye atane ta in etill 20616 (the stage reeord ID never changed), but by the time it suncad on May 20, iroortStages had already resct theprobability of that stage back to 0. So when bui ldOpportunityData runs, "closedlost" is in lost(I, not von!!The core issue: inportStages always overwrites the DB probability with whatever HubSpot says. Any manual probability customisation in Jiminny getswiped out the next time stages are synoed from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while thiHibSoot em omuider da le cloadilost = HibSootte nativa orobability for that is Ouso ft cate racatGuntaAt anthientua$ AdhotsWoderd Tesms 119:28 UTE-R A/Aenod...
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IAlSlackFileEditViewGoHistoryWindowActivity Monito IAlSlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskscreenpipereplaydWindowServerlanguage_server_macos_armlaunchservicesdcef_server Helper (Renderer)Notion Helper (Renderer)FirefoxCP Isolated Web ContentcoreaudiodFirefoxActivity MonitorlaunchdSlackbluetoothdFirefoxCP Isolated Web Contentcef_serverClaudeFirefoxCP Isolated Web ContentWispr FlowiTerm2FirefoxCP Isolated Web ContentSlack Helper (Renderer)Wispr Flow Helper (Renderer)Postman Helper (Renderer)Wispr Flowcef_server Helper (GPU)251,3181,090,758,139,319,014,512,311,710,86,84,94,44,44,03,73,52,82,72,62,21,91,71,61,61,51,41,4HelpCPU Time4:22:27,6224:07:23,303:50:53,716:41:02,648:07:25,1012:05,421:04:27,209:40,9025:17,6041:11,261:01:55,351:50:00,469:33,9319:36,8914:06,1621:07,4459,294:21,6629:42,8117:01,074:25,311:05:02,1143:55,181:00:46,285:43,987:02,141:39,738:26,97System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+46,77%53,00%0,23%CPUED→Jiminny...# infrastructure_dev# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko Kashinski. Galya Dimitrova: Todor Stamatov. Steliyan Georgievto VesG. MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% <78• Thu 28 May 18:31:20Describe what you are looking forlliyana Netseva6 0• Messagest Add canvas+една заявка (Asked hиилопимер)Today~тука не съм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuLukas Kovalik 6:27 PMвиждам че си отворила тикет, ще го видя утренещо се умазало sync на stagesмисля клиент е променил нещо трябва да говидя в самия hubspotMessage Iliyana Netseva...
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IAlSlackFileEditViewGoHistoryWindowActivity Monito IAlSlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskscreenpipereplaydWindowServerlanguage_server_macos_armlaunchservicesdcef_server Helper (Renderer)Notion Helper (Renderer)FirefoxCP Isolated Web ContentcoreaudiodFirefoxActivity MonitorlaunchdSlackbluetoothdFirefoxCP Isolated Web Contentcef_serverClaudeFirefoxCP Isolated Web ContentWispr FlowiTerm2FirefoxCP Isolated Web ContentSlack Helper (Renderer)Wispr Flow Helper (Renderer)Postman Helper (Renderer)Wispr Flowcef_server Helper (GPU)251,3181,090,758,139,319,014,512,311,710,86,84,94,44,44,03,73,52,82,72,62,21,91,71,61,61,51,41,4HelpCPU Time4:22:27,6224:07:23,303:50:53,716:41:02,648:07:25,1012:05,421:04:27,209:40,9025:17,6041:11,261:01:55,351:50:00,469:33,9319:36,8914:06,1621:07,4459,294:21,6629:42,8117:01,074:25,311:05:02,1143:55,181:00:46,285:43,987:02,141:39,738:26,97System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+46,77%53,00%0,23%CPUED→Jiminny...# infrastructure_dev# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko Kashinski. Galya Dimitrova: Todor Stamatov. Steliyan Georgievto VesG. MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% <78• Thu 28 May 18:31:20Describe what you are looking forlliyana Netseva6 0• Messagest Add canvas+една заявка (Asked hиилопимер)Today~тука не съм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuLukas Kovalik 6:27 PMвиждам че си отворила тикет, ще го видя утренещо се умазало sync на stagesмисля клиент е променил нещо трябва да говидя в самия hubspotMessage Iliyana Netseva...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . 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No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"31","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"9","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"29","depth":4,"on_screen":true,"role_description":"text"}]...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"bounds":{"left":0.42586437,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"bounds":{"left":0.43450797,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"bounds":{"left":0.44547874,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"bounds":{"left":0.45412233,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
Start Listening for PHP Debug Connections
ServiceTest
Run 'ServiceTest'
Debug 'ServiceTest'
More Actions
JetBrains AI
Search Everywhere
IDE and Project Settings
Code changed:
Hide
Sync Changes
Hide This Notification
7
149
1
33
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Previous Highlighted Error
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
Start Listening for PHP Debug Connections
ServiceTest
Run 'ServiceTest'
Debug 'ServiceTest'
More Actions
JetBrains AI
Search Everywhere
IDE and Project Settings
Code changed:
Hide
Sync Changes
Hide This Notification...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
Start Listening for PHP Debug Connections
ServiceTest
Run 'ServiceTest'
Debug 'ServiceTest'
More Actions
JetBrains AI
Search Everywhere
IDE and Project Settings
Code changed:
Hide
Sync Changes
Hide This Notification
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
Start Listening for PHP Debug Connections
ServiceTest
Run 'ServiceTest'
Debug 'ServiceTest'
More Actions
JetBrains AI
Search Everywhere
IDE and Project Settings
Code changed:
Hide
Sync Changes
Hide This Notification...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
Start Listening for PHP Debug Connections
ServiceTest
Run 'ServiceTest'
Debug 'ServiceTest'
More Actions
JetBrains AI
Search Everywhere
IDE and Project Settings
Code changed:
Hide
Sync Changes
Hide This Notification
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faVsco.js – Hubspot/Service.php
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-lproideto kemotcennos coowanoeResponseNormalize.phoMmacuryochyict.ono service oneesunchicracoon.onGSUNCKOlOhCWWWKeweonooinlneochhoe>D IntearationAod>O Listeners>& Metadata>Da Pipedrivev SalestorceaFeldsa opoortunitvVatchenOpportunitySyncStrategyaProsoectSearchStrateo• SericettraitsC) e entond© DecorateActivity.cholnaldtsor weetihooooead natioitionenno© PayloadBuilder.phpc) Profile.php© QueryBuilder.phpceuanthodidenon© Queryiterator.pho© QueryResults.phpo Service.ond© SyncBatchRedisService.ptTraitelRasedlientond© BaseService.php© CachedCrmServiceDecoratoconiooekesowod) CrmActivityProviderinteorateCCINTCMINMOronoweauiwostenee3Findsproscectinterace.on(C). LavoutManscer.oho3MatchDomsinsvamsinteraeC Ooportur vActvtwwatche3oportun tySyncStratsovintc @nportun tySyncStratcoyeec Prosoectenche.ond@ ProsoectSearchScooc.nhocOrnenontCostchCtttammDrnenontCostrhCtratomcntoei orawdoroo etr nhnTO0У L7Thu 28 May 18:30:50ServiceTest+0.OpportunitySyncTrait.php© CrmEntityRepository.phgclass servace excenos baseservace aolesencspublic function inportStages(?array Stypes = null, ?string SmissingStageNane = null): ?Stage?string SmissingStageNane = null): ?StageD):// Stages - fetch all existing stages upfront to avoid N+1 queriesSexistnastaces = sthisescontgoastagesi.thiirashecioheretynp'Srace.owee ipetetlltesaetOt-›keуву( crn_provider_10):foreach (Spl'stages") as Sdealstage) 1$s = ResponseNormalize::normalizeDealStage($dealStage):/** Qvac ?Stage SexistingStage */SexistingStage = SexistingStages->get($s["id")):// Restore soft-deleted stages that are now active in HubSpot1f (SexistingStage?->trashed() && Ss['active']) {sexsensraceorestorer1 Upsert stage (updates soft-deleted records without restoring them.Sstage = Sthis->config->stages@->withTrashed@->update0rCreateCochaorovcoro ooh"tean_id""Labela=Th1s-cam->o.=> nb-strinwidth(Ssi'label") 8. S0).=> nb_strinwidth(Ssf'label"] 8, 191).= Stage::TYPE_OPPORTUNTTYasosolavirder'Sis selectable' a>› Ssf'active'1a>sorobabtuty *188.DA3€ (SnissinoStacelane eue Saleal)dSnissingStage = Sstage;Sstages[] = Sstage->id;SbusinessProcess-›stages()->sync(Sstages):pinolinaeSadnofnt?Extract Surround 1 E = Lent->getInstance()-getCLient()-grequest( mathod: iGST, Sentin:SF jiminny@localhostA console (PROD]A console (EU) X uin users (EUA console [STAGING)Oojiminny031 49 A29 У 3 У 109 A 1SELECT DISTINCT u.íd, u.enail, u.name, u.tcan_id, t.nane as team_namet.twilio sns sid.FROM users ut.twilio_nessaging_sidINNER JOIN Teans T 1..n<->1. ON U.rean 10 = 1.70HERE ETWIUO SES SIdS NOT NULL OR TITWROTOReSSaGInO.SIdS NOT NUEIROER SYTnare Mhenatiee Ran tonD NERE No LnE SReale) 257, 257, 530, лtertere оeane*ownen sd Fonl sockal accounts sInTM eene non muad= sarsochable ouncosteon tade mteanHERF Iteam 3d = 187 and sa-nrovsden = Isalacfonca*sereet * from contate n hehe to = 5 31256367;"d = 1SAATD"select * from opportunitieswhere id = 4843618"AAADAAL &A'= 1771/76# 'stage_id' = 13273,,"updated at" = 2826-85-22 87:16:17 where "id' = 312.select * from text_relays wherecreated_at > '2826-85-01';select * from activities order by id desc;select * from users wherenane Like 'KSubrak».SELECT * FROM opportunities WHERE uvid_to_bin('84a9cfad-2087-4453-9e72-28aeb78ccf8d'2select * from teans where d = 555%selec * from stages where tean 1d = 555CONCAT(u.id, CASE WHEN u.1d = t.owner_id THEN • (onner)' ELSE •* END) AS user_id=173e174sa.*,t.ouner_id FROM social_accounts saTantм nsene mon 1.4d = sa-socsable 3.1..n<->1: on t.id = u.tean_icWHERE v.team_id = SSS and sa.provider = 'hubspot":Cascadeles Orcnnworeebeeionhnves ohtine oDonRitoootaNorenhooer.orobabuty" s Tloat (icatalcetadata"orobabto tym)hThis ks the root causdHere's the full explanation:Root eause: moorStaces overwntes DB orobabilty with Huospot's valueThe flow is1. Someone manually changed stage 20616's probability in the Jiminny DB to 100.00 on 2826-45-44 . The stage crm provider 1d: "closedtost" isHubSpot's standard "Closed Lost" stage which natively has probability ® in HubSpot.2. ImportStages() runs (during any pipeline/stage sync), It callsService.php:445-454Sstage = Sthis->config-ostages()-withTrashed()->update0rCreate(lerorowideressiPbbttedcetorosbliew'113. sattorobabsTtu"1 comas from RestonscNorenKaer.roms WrebenlStaoe"orobability" a (4loat) (Saataf"retadata"|("orobabfWity'122 1.HubSpot returns netadata.probability = e for closedlost. So $s['probability") * 100 • 0. This resets stage 20616's probability back to 0 in tho4. Now getClosedDealStaces() outs "closedlost" into lostll (orobability 0), not woni5. The deal syncs → is_von = false, is_closed = truetha connonss of muonte.May 4After May 4Stace 20616 probability manually changed to 100 in Jiminny DRmortStanes () runr → resetr staae 20616 probability back to 0 (frem HubSpot)May 20Dral synos → *closedlost» is in lostll (orob=0) → ts won = falarThe opportunitye atane ta in etill 20616 (the stage record ID never changed), but by the time it suncad on May 20, iroortStages had already reset theprobability of that stage back to 0. So when bui ldOpportunityData runs, "closedlost" is in lost(I, not von!!The core issue: inportStages always overwrites the DB probability with whatever HubSpot says. Any manual probability customisation in Jiminny getswiped out the next time stages are synoed from HubSpot. Stage 20616 was manually set to 100 but the label says "7. Won (Contract Signed)" while theHibSoot em omuider fa le cloesdilost = HibSootie nativa orobability for that is 0uso it cate racarGuntaAt anthientua$ AdhotsM Wiedsud Teams 307-20 (4147 chars. 85 Fon braskel UTE-R Di/A enod...
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-lproideto kemotcennos coowanoeResponseNormalize.phoMmacuryochyict.ono service oneesunchicracoon.onGSUNCKOlOhCWWWKeweonooinlneochhoe>D IntearationAod>O Listeners>& Metadata>Da Pipedrivev SalestorceaFeldsa opoortunitvVatchenOpportunitySyncStrategyaProsoectSearchStrateo• SericettraitsC) e entond© DecorateActivity.cholnaldtsor weetihooooead natioitionenno© PayloadBuilder.phpc) Profile.php© QueryBuilder.phpceuanthodidenon© Queryiterator.pho© QueryResults.phpo Service.ond© SyncBatchRedisService.ptTraitelRasedlientond© BaseService.php© CachedCrmServiceDecoratoconiooekesowod) CrmActivityProviderinteorateCCINTCMINMOronoweauiwostenee3Findsproscectinterace.on(C). LavoutManscer.oho3MatchDomsinsvamsinteraeC Ooportur vActvtwwatche3oportun tySyncStratsovintc @nportun tySyncStratcoyeec Prosoectenche.ond@ ProsoectSearchScooc.nhocOrnenontCostchCtttammDrnenontCostrhCtratomcntoei orawdoroo etr nhnTO0У L7Thu 28 May 18:30:50ServiceTest+0.OpportunitySyncTrait.php© CrmEntityRepository.phgclass servace excenos baseservace aolesencspublic function inportStages(?array Stypes = null, ?string SmissingStageNane = null): ?Stage?string SmissingStageNane = null): ?StageD):// Stages - fetch all existing stages upfront to avoid N+1 queriesSexistnastaces = sthisescontgoastagesi.thiirashecioheretynp'Srace.owee ipetetlltesaetOt-›keуву( crn_provider_10):foreach (Spl'stages") as Sdealstage) 1$s = ResponseNormalize::normalizeDealStage($dealStage):/** Qvac ?Stage SexistingStage */SexistingStage = SexistingStages->get($s["id")):// Restore soft-deleted stages that are now active in HubSpot1f (SexistingStage?->trashed() && Ss['active']) {sexsensraceorestorer1 Upsert stage (updates soft-deleted records without restoring them.Sstage = Sthis->config->stages@->withTrashed@->update0rCreateCochaorovcoro ooh"tean_id""Labela=Th1s-cam->o.=> nb-strinwidth(Ssi'label") 8. S0).=> nb_strinwidth(Ssf'label"] 8, 191).= Stage::TYPE_OPPORTUNTTYasosolavirder'Sis selectable' a>› Ssf'active'1a>sorobabtuty *188.DA3€ (SnissinoStacelane eue Saleal)dSnissingStage = Sstage;Sstages[] = Sstage->id;SbusinessProcess-›stages()->sync(Sstages):pinolinaeSadnofnt?Extract Surround 1 E = Lent->getInstance()-getCLient()-grequest( mathod: iGST, Sentin:SF jiminny@localhostA console (PROD]A console (EU) X uin users (EUA console [STAGING)Oojiminny031 49 A29 У 3 У 109 A 1SELECT DISTINCT u.íd, u.enail, u.name, u.tcan_id, t.nane as team_namet.twilio sns sid.FROM users ut.twilio_nessaging_sidINNER JOIN Teans T 1..n<->1. ON U.rean 10 = 1.70HERE ETWIUO SES SIdS NOT NULL OR TITWROTOReSSaGInO.SIdS NOT NUEIROER SYTnare Mhenatiee Ran tonD NERE No LnE SReale) 257, 257, 530, лtertere оeane*ownen sd Fonl sockal accounts sInTM eene non muad= sarsochable ouncosteon tade mteanHERF Iteam 3d = 187 and sa-nrovsden = Isalacfonca*sereet * from contate n hehe to = 5 31256367;"d = 1SAATD"select * from opportunitieswhere id = 4843618"AAADAAL &A'= 1771/76# 'stage_id' = 13273,,"updated at" = 2826-85-22 87:16:17 where "id' = 312.select * from text_relays wherecreated_at > '2826-85-01';select * from activities order by id desc;select * from users wherenane Like 'KSubrak».SELECT * FROM opportunities WHERE uvid_to_bin('84a9cfad-2087-4453-9e72-28aeb78ccf8d'2select * from teans where d = 555%selec * from stages where tean 1d = 555CONCAT(u.id, CASE WHEN u.1d = t.owner_id THEN • (onner)' ELSE •* END) AS user_id=173e174sa.*,t.ouner_id FROM social_accounts saTantм nsene mon 1.4d = sa-socsable 3.1..n<->1: on t.id = u.tean_icWHERE v.team_id = SSS and sa.provider = 'hubspot":Cascadeles Orcnnworeebeeionhnves ohtine oDonRitoootaNorenhooer.orobabuty" s Tloat (icatalcetadata"orobabto tym)hThis ks the root causdHere's the full explanation:Root eause: moorStaces overwntes DB orobabilty with Huospot's valueThe flow is1. Someone manually changed stage 20616's probability in the Jiminny DB to 100.00 on 2826-45-44 . The stage crm provider 1d: "closedtost" isHubSpot's standard "Closed Lost" stage which natively has probability ® in HubSpot.2. ImportStages() runs (during any pipeline/stage sync), It callsService.php:445-454Sstage = Sthis->config-ostages()-withTrashed()->update0rCreate(lerorowideressiPbbttedcetorosbliew'113. sattorobabsTtu"1 comas from RestonscNorenKaer.roms WrebenlStaoe"orobability" a (4loat) (Saataf"retadata"|("orobabfWity'122 1.HubSpot returns netadata.probability = e for closedlost. So $s['probability") * 100 • 0. This resets stage 20616's probability back to 0 in tho4. Now getClosedDealStaces() outs "closedlost" into lostll (orobability 0), not woni5. The deal syncs → is_von = false, is_closed = truetha connonss of muonte.May 4After May 4Stace 20616 probability manually changed to 100 in Jiminny DRmortStanes () runr → resetr staae 20616 probability back to 0 (frem HubSpot)May 20Dral synos → *closedlost» is in lostll (orob=0) → ts won = falarThe opportunitye atane ta in etill 20616 (the stage record ID never changed), but by the time it suncad on May 20, iroortStages had already reset theprobability of that stage back to 0. So when bui ldOpportunityData runs, "closedlost" is in lost(I, not von!!The core issue: inportStages always overwrites the DB probability with whatever HubSpot says. Any manual probability customisation in Jiminny getswiped out the next time stages are synoed from HubSpot. Stage 20616 was manually set to 100 but the label says "7. Won (Contract Signed)" while theHibSoot em omuider fa le cloesdilost = HibSootie nativa orobability for that is 0uso it cate racarGuntaAt anthientua$ AdhotsM Wiedsud Teams 307-20 (4147 chars. 85 Fon braskel UTE-R Di/A enod...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDeals/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}PipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_p...
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Highlighted Error","depth":4,"bounds":{"left":0.40990692,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.41722074,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDeals/**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }PipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDeals/**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }PipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDeals/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}PipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_p...
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PhpStormproidetViewNeweNNCCoocWindowFV faVsco.s#12 PhpStormproidetViewNeweNNCCoocWindowFV faVsco.s#12121 on JY-20963-fx-lo kemotcennos coowanoeResponseNormalize.phoosevice.onesunchiorcdon.onGSUNCKOlOhCWWWKeweonooinlneochhoe>D IntearationAod>O Listeners>& Metadata> D Migration>Da Pipedrivev Salesforce•DFeldsa opoortunitvVatchenOpportunity SyncStrategyaProsoectSearchStrateoeSemicetiraitsC) e entond© DecorateActivity.cholnaldtsor weetihoooê Giadnafinitione nho© PayloadBuilder.phpc) Profile.php© QueryBuilder.php© QueryHandler.php© Queryiterator.pho© QueryResults.phpe Sarnce oho© SyncBatchRedisService.ptTraitel© BaseClient.php© BaseService.php© CachedCrmServiceDecoratoconiooekesowod€ CrmActivitvProviderinteorateCCINTCMINMOron© CrmObjectsResolver.phpoweauiwosten© EmailHeloer.che3Findsproscectinterace.onC.LavoutManacer.oho3 MatchDomsinsvams nterseC Opportun tvActvityMatchereoportun tySyncStratcowntc @nportun tySyncStratcoyeec Prosoectenche.ond© ProspectSearchScope.phpci DrnenontCostchCtttamA PrnenontSonrch Gtetondoto(© ProviderRegistry.phpDorarriColontor nhoMmacuryochyict.onA console (EU) X uin users (EUA console [STAGING)336383TOA389392s 6.SSGA© RecordSelector.phgActivity.phoA console (PROD]OpportunitySyncTrait.php© CrmEntityRepository.phgA7 A149 V1/3311 A2Oojiminny031 49 A29 У 3 У109 A V167%public function inportPicklistValues(Field Sfieldarray Soptions = [['id' => **, 'label' => **."value' => "']]): array f...17821732SELECT DISTINCT u.íd, u.enail, u.name, u.tcan_id, t.nane as team_namet.twilio_sns_sid. t.twilfo.messaging.sidFROM users uINNER JOTN toams t 1..n<->1: ON u.tean id = t.idWHERE (t.twiliosns sid IS NOT NULL OR t.twilio_nessaging_sid TS NOT NULLD111RoEk dynare Mhenasi* RinheritdocSELECT * FROM teams WHERE nane LIKE '%Tounlane*': # 187, 209, 8150, salesforce-adningt.SELECTpublic function inportStages(Parray Stypes = null. ?string SmissingStageNane = null)): ?StagelCONCAT(u.id, CASE WHEN u.id = t.owner_id THEN • (ouner)' ELSE •* END) AS user_id,SmissingStage = null:sa.*t.owner_id FROM social_accounts saInTM eene non muad= sarsochable o# Use the HubSpot APT client instead of the SDK cr-Pinelines() nethodSendooint = self::qetdecisPinelinesEndooint0:SpipelinesResponse = Sthis->client-›getInstance()-›getClient()->request ( methodSpinelines = SpipelinesResponse-sdata-sresults:1714-1710doointr112171717)InTM teasettuncoste on tfd e moteanWHERE u.team_id = 187 and sa.provider = 'salesfonce':calact * Erom actávstfas nbere 1d = 7124/347%catch (Request Exceotionl BadRequest sexceoton)uthrow Sexceot.ion.-110|Foreach (Soioelaines as sospebne 3uSstages = 1hors 1d = 145AA72.soreet * from oesouturthes vhe - 46 + 4243610;accountid' = 4156632."contactid' = 6331639opportunity# 'stage-id" = 13273actsvitios'. "updated.at* = 2926-85-22 87:16:17 where "1d* = 3120select * from text relays where created at > *2826-05-01*;// We create a business process to contain the pipeline, and store all stages against it.Sp = ResponseNornalize::nonmalszePipeline(SpipeLine):Tioanta nants huesinsee noocnee ton thhe ahnblbneSbusinessProcess = Sthis->config->businessProcesses()->update0rCreateC['crm_provider_id' => $p["id'],MIO T1726select * from activities order by id desciselect * from usens where nane Like "XSubrak':Sthfeostoseosidl=> mb_ strimwidth(Sp[ "label']start: e=> BusinessProcess::TYPE_OPPORTUNITY,'is selectable'=> Sp['active'1.D):17K6// Create/uodate record type clondSthis->config->recordtvoes@-suodate0rCreate(fteansio= Sthis-stean-sid.lSis selectable"e> olactave"Antity Il Mew oul reouest trodas 18:10)TO0У L7Thu 28 May 18:30:45ServiceTest+0.Cascadeles Orcnnworeeoeionhnves ohtine oDonRitoootaNorenhooer.orobabuty" s Tloat (Coatal"cetadata""nrobabto tyteohThis s the root causeHere's the full explanation:Root eause: moorStages overwmes D3 probability with tuoSpots valueThe flow is1. Someone manually changed stage 20616's probability in the Jiminny DB to 100.00 on 2826-45-44 . The stage crm provider 1d: "closedtost" isHubSpot's standard "Closed Lost" stage which natively has probability ® in HubSpot.2. ImportStages() runs (during any pipeline/stage sync), It callsService.php:445-454Sstage = Sthis->config-ostages()-withTrashed()->update0rCreate(lerorowideressitorobabsl4oucetorosbliew'113. sattorobabsTtu"1 comas from RestonscNorenKaer.roms WrebenlStaoe"orobability" a (4loat) (Saataf"retadata"|("orobabfWity'122 1.HubSpot returns netadata.probability = e for closedlost. So $s['probability") * 100 • 0. This resets stage 20616's probability back to 0 in tho4. Now getClosedDealStaces() outs "closedlost" into lostll (orobability 0), not woni5. The deal syncs → is_von = false, is_closed = truetha connonss of muonte.May 4After May 4Stace 20616 probability manually changed to 100 in Jiminny DAmortStanes () runr → resetr staae 20616 probability back to 0 (frem HubSpot)May 20Dral synos → *closedlost» is in lostll (orob=0) = ts won = falarThe opportunitye atane ta in etill 20616 (the stage reeord ID never changed), but by the time it suncad on May 20, iroortStages had already resct theprobability of that stage back to 0. So when bui ldOpportunityData runs, "closedlost" is in lost(I, not won!!The core issue: inportStages always overwrites the DB probability with whatever HubSpot says. Any manual probability customisation in Jiminny getswiped out the next time stages are synoed from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while thiHibSoot em omuider da le cloadilost = HibSootte nativa orobability for that is Ouso ft cate racatGuntaAt anthientua$ AdhotsMw Windsud Teams 393-5/2597 chars. 85 Fon braskel UTE-R Ai/A enod...
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PhpStormproidetViewNeweNNCCoocWindowFV faVsco.s#12 PhpStormproidetViewNeweNNCCoocWindowFV faVsco.s#12121 on JY-20963-fx-lo kemotcennos coowanoeResponseNormalize.phoosevice.onesunchiorcdon.onGSUNCKOlOhCWWWKeweonooinlneochhoe>D IntearationAod>O Listeners>& Metadata> D Migration>Da Pipedrivev Salesforce•DFeldsa opoortunitvVatchenOpportunity SyncStrategyaProsoectSearchStrateoeSemicetiraitsC) e entond© DecorateActivity.cholnaldtsor weetihoooê Giadnafinitione nho© PayloadBuilder.phpc) Profile.php© QueryBuilder.php© QueryHandler.php© Queryiterator.pho© QueryResults.phpe Sarnce oho© SyncBatchRedisService.ptTraitel© BaseClient.php© BaseService.php© CachedCrmServiceDecoratoconiooekesowod€ CrmActivitvProviderinteorateCCINTCMINMOron© CrmObjectsResolver.phpoweauiwosten© EmailHeloer.che3Findsproscectinterace.onC.LavoutManacer.oho3 MatchDomsinsvams nterseC Opportun tvActvityMatchereoportun tySyncStratcowntc @nportun tySyncStratcoyeec Prosoectenche.ond© ProspectSearchScope.phpci DrnenontCostchCtttamA PrnenontSonrch Gtetondoto(© ProviderRegistry.phpDorarriColontor nhoMmacuryochyict.onA console (EU) X uin users (EUA console [STAGING)336383TOA389392s 6.SSGA© RecordSelector.phgActivity.phoA console (PROD]OpportunitySyncTrait.php© CrmEntityRepository.phgA7 A149 V1/3311 A2Oojiminny031 49 A29 У 3 У109 A V167%public function inportPicklistValues(Field Sfieldarray Soptions = [['id' => **, 'label' => **."value' => "']]): array f...17821732SELECT DISTINCT u.íd, u.enail, u.name, u.tcan_id, t.nane as team_namet.twilio_sns_sid. t.twilfo.messaging.sidFROM users uINNER JOTN toams t 1..n<->1: ON u.tean id = t.idWHERE (t.twiliosns sid IS NOT NULL OR t.twilio_nessaging_sid TS NOT NULLD111RoEk dynare Mhenasi* RinheritdocSELECT * FROM teams WHERE nane LIKE '%Tounlane*': # 187, 209, 8150, salesforce-adningt.SELECTpublic function inportStages(Parray Stypes = null. ?string SmissingStageNane = null)): ?StagelCONCAT(u.id, CASE WHEN u.id = t.owner_id THEN • (ouner)' ELSE •* END) AS user_id,SmissingStage = null:sa.*t.owner_id FROM social_accounts saInTM eene non muad= sarsochable o# Use the HubSpot APT client instead of the SDK cr-Pinelines() nethodSendooint = self::qetdecisPinelinesEndooint0:SpipelinesResponse = Sthis->client-›getInstance()-›getClient()->request ( methodSpinelines = SpipelinesResponse-sdata-sresults:1714-1710doointr112171717)InTM teasettuncoste on tfd e moteanWHERE u.team_id = 187 and sa.provider = 'salesfonce':calact * Erom actávstfas nbere 1d = 7124/347%catch (Request Exceotionl BadRequest sexceoton)uthrow Sexceot.ion.-110|Foreach (Soioelaines as sospebne 3uSstages = 1hors 1d = 145AA72.soreet * from oesouturthes vhe - 46 + 4243610;accountid' = 4156632."contactid' = 6331639opportunity# 'stage-id" = 13273actsvitios'. "updated.at* = 2926-85-22 87:16:17 where "1d* = 3120select * from text relays where created at > *2826-05-01*;// We create a business process to contain the pipeline, and store all stages against it.Sp = ResponseNornalize::nonmalszePipeline(SpipeLine):Tioanta nants huesinsee noocnee ton thhe ahnblbneSbusinessProcess = Sthis->config->businessProcesses()->update0rCreateC['crm_provider_id' => $p["id'],MIO T1726select * from activities order by id desciselect * from usens where nane Like "XSubrak':Sthfeostoseosidl=> mb_ strimwidth(Sp[ "label']start: e=> BusinessProcess::TYPE_OPPORTUNITY,'is selectable'=> Sp['active'1.D):17K6// Create/uodate record type clondSthis->config->recordtvoes@-suodate0rCreate(fteansio= Sthis-stean-sid.lSis selectable"e> olactave"Antity Il Mew oul reouest trodas 18:10)TO0У L7Thu 28 May 18:30:45ServiceTest+0.Cascadeles Orcnnworeeoeionhnves ohtine oDonRitoootaNorenhooer.orobabuty" s Tloat (Coatal"cetadata""nrobabto tyteohThis s the root causeHere's the full explanation:Root eause: moorStages overwmes D3 probability with tuoSpots valueThe flow is1. Someone manually changed stage 20616's probability in the Jiminny DB to 100.00 on 2826-45-44 . The stage crm provider 1d: "closedtost" isHubSpot's standard "Closed Lost" stage which natively has probability ® in HubSpot.2. ImportStages() runs (during any pipeline/stage sync), It callsService.php:445-454Sstage = Sthis->config-ostages()-withTrashed()->update0rCreate(lerorowideressitorobabsl4oucetorosbliew'113. sattorobabsTtu"1 comas from RestonscNorenKaer.roms WrebenlStaoe"orobability" a (4loat) (Saataf"retadata"|("orobabfWity'122 1.HubSpot returns netadata.probability = e for closedlost. So $s['probability") * 100 • 0. This resets stage 20616's probability back to 0 in tho4. Now getClosedDealStaces() outs "closedlost" into lostll (orobability 0), not woni5. The deal syncs → is_von = false, is_closed = truetha connonss of muonte.May 4After May 4Stace 20616 probability manually changed to 100 in Jiminny DAmortStanes () runr → resetr staae 20616 probability back to 0 (frem HubSpot)May 20Dral synos → *closedlost» is in lostll (orob=0) = ts won = falarThe opportunitye atane ta in etill 20616 (the stage reeord ID never changed), but by the time it suncad on May 20, iroortStages had already resct theprobability of that stage back to 0. So when bui ldOpportunityData runs, "closedlost" is in lost(I, not won!!The core issue: inportStages always overwrites the DB probability with whatever HubSpot says. Any manual probability customisation in Jiminny getswiped out the next time stages are synoed from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while thiHibSoot em omuider da le cloadilost = HibSootte nativa orobability for that is Ouso ft cate racatGuntaAt anthientua$ AdhotsMw Windsud Teams 393-5/2597 chars. 85 Fon braskel UTE-R Ai/A enod...
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IAlSlackFileEditViewGoHistoryWindowActivity Monito IAlSlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormWindowServerreplaydPostman Helper (Renderer)screenpipemds_storesFirefoxCP Isolated Web Contentcoreaudiodlanguage_server_macos_armcef_server Helper (Renderer)ClaudebluetoothdCursorUlViewService (Not Responding)Activity MonitorlaunchservicesdFirefoxCP Isolated Web ContentPostmanPostman Helper (GPU)FirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxWispr FlowBitwardenFirefoxCP Isolated Web ContentiTerm2FirefoxCP Isolated Web Contentlaunchd150,4124,156,552,825,224,814,610,26,05,34,34,34,03,73,63,32,92,82,82,52,42,42,22,12,01,81,81,7HelpCPU Time24:06:25,834:21:06,768:07:07,286:40:44,887:00,043:50:26,761:10:33,5541:07,941:01:53,0512:01,299:39,4329:41,4821:06,036:03,589:32,511:04:25,3413:38,533:49,0737,9417:00,1558,371:49:59,234:24,642:32,2220:03,031:05:01,4611:52,2119:36,41System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp ,61%51,69%0,70%HomeDMsActivityFilesLater..•More+ED→Jiminny...# infrastructure_dev# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor Stamatov. Steliyan Georgievto VesG. MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% <78• Thu 28 May 18:30:45Describe what you are looking forlliyana Netseva6 0• Messagest Add canvas+една заявка (Asked hиилоример)Today~тука не съм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuLukas Kovalik 6:27 PMвиждам че си отворила тикет, ще го видя утренещо се умазало sync на stagesмисля клиент е променил нещо трябва да говидя в самия hubspotMessage Iliyana Netseva...
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IAlSlackFileEditViewGoHistoryWindowActivity Monito IAlSlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormWindowServerreplaydPostman Helper (Renderer)screenpipemds_storesFirefoxCP Isolated Web Contentcoreaudiodlanguage_server_macos_armcef_server Helper (Renderer)ClaudebluetoothdCursorUlViewService (Not Responding)Activity MonitorlaunchservicesdFirefoxCP Isolated Web ContentPostmanPostman Helper (GPU)FirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxWispr FlowBitwardenFirefoxCP Isolated Web ContentiTerm2FirefoxCP Isolated Web Contentlaunchd150,4124,156,552,825,224,814,610,26,05,34,34,34,03,73,63,32,92,82,82,52,42,42,22,12,01,81,81,7HelpCPU Time24:06:25,834:21:06,768:07:07,286:40:44,887:00,043:50:26,761:10:33,5541:07,941:01:53,0512:01,299:39,4329:41,4821:06,036:03,589:32,511:04:25,3413:38,533:49,0737,9417:00,1558,371:49:59,234:24,642:32,2220:03,031:05:01,4611:52,2119:36,41System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp ,61%51,69%0,70%HomeDMsActivityFilesLater..•More+ED→Jiminny...# infrastructure_dev# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor Stamatov. Steliyan Georgievto VesG. MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% <78• Thu 28 May 18:30:45Describe what you are looking forlliyana Netseva6 0• Messagest Add canvas+една заявка (Asked hиилоример)Today~тука не съм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuLukas Kovalik 6:27 PMвиждам че си отворила тикет, ще го видя утренещо се умазало sync на stagesмисля клиент е променил нещо трябва да говидя в самия hubspotMessage Iliyana Netseva...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3397949494636676078
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-537191020546090905
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visual_change
|
accessibility
|
NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"bounds":{"left":0.42586437,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"bounds":{"left":0.43450797,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"bounds":{"left":0.44547874,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"bounds":{"left":0.45412233,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"bounds":{"left":0.46276596,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"bounds":{"left":0.4737367,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"bounds":{"left":0.48470744,"top":0.09896249,"width":0.024268618,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"bounds":{"left":0.5113032,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3397949494636676078
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-537191020546090905
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visual_change
|
accessibility
|
NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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IAlSlackFileEditViewGoHistoryWindowHelpActivity MonitorAll ProcessesProcess Name% CPUCPU TimePhpStormkernel_taskscreenpipeWindowServerreplaydFirefoxCP Isolated Web ContentcoreaudiodFirefoxCP Isolated Web ContentlaunchservicesdbluetoothdSlack Helper (Renderer)language_server_macos_armClaudecef_serverActivity Monitorcef_server Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxiTerm2cef_server Helper (GPU)io.kandji.KandjiAgent.ESF-ExtensionFirefoxCP Isolated Web ContentWispr FlowWispr Flow Helper (Renderer)logdKarabiner-Core-ServiceNotion Helper (Renderer)com.apple.DriverKit.AppleUserECM227,64:13:30,93178,675,667,865,223:59:54,333:48:46,428:05:39,356:37:52,8210,840:38,357,56,91:01:34,6043:41,541:04:13,7520:54,571:00:17,6311:46,3029:34,584:19,849:21,569:36,9951,171:49:48,621:04:55,938:25,8032:01,6916:52,464:17,785:38,7117:07,4120:48,6125:12,039,28System:User:Idle:Threads CPUMemoryIdle Wake-Ups ,68%52,37%2,95%NEnelKpHomeDMsActivityFilesLater..•More+CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...#: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:28Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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faVsco.js – Hubspot/Service.php
|
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . 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#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
NULL
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21
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2026-05-28T15:25:27.077760+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981927077_m1.jpg...
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PhpStorm
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faVsco.js – Hubspot/Service.php
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IAISlackFileEditViewGoHistoryWindowActivity Monito IAISlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydWindowServerscreenpipecef_server Helper (Renderer)FirefoxCP Isolated Web ContentClaudecoreaudiodFirefoxCP Isolated Web Contentlanguage_server_macos_armbluetoothdlaunchservicesdActivity Monitorio.kandji.KandjiAgent.ESF-ExtensionSlackiTerm2FirefoxFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowlogdKarabiner-Core-ServiceNotion Helper (Renderer)Wispr Flow Helper (Renderer)Control CentreauditdSlack Helper (Renderer)249,1129,653,444,731,010,79,96,26,15,14,34,03,93,62,52,32,32,32,12,01,81,61,61,51,51,31,21,1HelpCPU Time4:13:18,9223:59:44,916:37:49,388:05:35,783:48:42,439:36,8040:37,7829:34,351:01:34,2043:41,1711:46,0720:54,331:04:13,489:21,3532:01,5713:55,961:04:55,801:49:48,4851,0216:52,344:17,6817:07,3320:48,5225:11,965:38,6220:43,499:04,621:00:17,40System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+44,83%54,23%0,93%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:26Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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6686909114455920176
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IAISlackFileEditViewGoHistoryWindowActivity Monito IAISlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydWindowServerscreenpipecef_server Helper (Renderer)FirefoxCP Isolated Web ContentClaudecoreaudiodFirefoxCP Isolated Web Contentlanguage_server_macos_armbluetoothdlaunchservicesdActivity Monitorio.kandji.KandjiAgent.ESF-ExtensionSlackiTerm2FirefoxFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowlogdKarabiner-Core-ServiceNotion Helper (Renderer)Wispr Flow Helper (Renderer)Control CentreauditdSlack Helper (Renderer)249,1129,653,444,731,010,79,96,26,15,14,34,03,93,62,52,32,32,32,12,01,81,61,61,51,51,31,21,1HelpCPU Time4:13:18,9223:59:44,916:37:49,388:05:35,783:48:42,439:36,8040:37,7829:34,351:01:34,2043:41,1711:46,0720:54,331:04:13,489:21,3532:01,5713:55,961:04:55,801:49:48,4851,0216:52,344:17,6817:07,3320:48,5225:11,965:38,6220:43,499:04,621:00:17,40System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+44,83%54,23%0,93%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:26Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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87141
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87142
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2981
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14
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2026-05-28T15:25:25.583283+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981925583_m2.jpg...
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PhpStorm
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faVsco.js – Hubspot/Service.php
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-imaccoun.syncstratcoaccions-conac.syncstra.coma Fieldsh Journalc) Hubsoo Client PredentHubsootdealWethookC) Hubsooroumalaoe© HubsnotloumalPolnat© Service Test.php=custom.loglaravel.lodA SF [EMAIL].one10.02 22 Vod4.00.20O Huosod" weonddcto© Journa ApiResuit.phpHoura Ratchsnetmtoronow19.03.18 GrahamCHourna FwenttransMMetadatalOpportunitySyncStrategyPaginationD ProspectSearchStrategyTm RadisD ServiceTraits©OpportunitySyncTrait.p© SyncCrmEntitiesTrait.p©SyncFieldsTrait.pho©WriteCrmTrait.pho>D Utils> Webhookoonlensunceocoron©) BatchSvncRedisService.of204 18oiahanGrahamusao olanat2.04.18Grahamox8 Graham19.03.18 Graham204.18Graham19.03,18 Graham9oxh8 Graham19.03.18 Graham9okh8 Graham19.03,18 Graham75.0678 Graham75.0688 Grsham© Client.ohdc) eosed bealstadesservice© DealFieldsService.oho14.08.24 VasilevC) DecorateActiviiv choc) Field Detinitions. cho25.06.18 Grahamc) Fleldtvoeconverter onoHuosootclientintertace.ohC) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull20124tonie minh25.06.18 Graham25.00 10 Graham10A24 Kouap# ResnonseNormalize ohoCCamce ood(@ SwcfieldAction nhon0 0426 lvano"tnedAKouaplcsuncralteeiinn© WebhookSyncBatchProcemlataaratioono29.04.26 IvanomlletnoareIM MotadotsM Miaratian>@ PipedriveM Salnetorro› FieldseT04s wanoh># OpportunityMatcherwcom mit to orainAYotarketne modtted© RecordSelector.phg© Activity.phoA console (PRODC) Salesforce/Service.phgA console (EU) X uin users (EU# console [STAGINGOpportunitySyncTrait.php© CrmEntityRepository.phgD60000Tc Autowclass servace excends baseservace anolenencs47 A149 X1 Y33 21 A v 165Oojiminny031 A9 A28 У 3 У 108 ^pubuzc tunccion aponscades carray suyoes e nuue?string SnissingStageNane-169644845045452454488Ctty lwew ou teoueet today lhaytean_1d"=> Sthis->team->id=> mb_strinwidth(ssl"Label"), stare 8, widthc : 1692'label"Cype=> Stage::TYPE_OPPORTUNITY=> $s['display0rder'),"is_selectable' => $s['active').proososeroy=> $s['probability') * 169,D):if (SnissingStageNane === Ss("id')4sonesotesodt=120.=1783stocrstdsatee%onSbus inessProcess-›stages()->sync(Sstages)1789return oissingstage.* Binhenitdopublic function syncorganization(): void(...)*inhen.oe* Othrons CrmExceptionpublic function syncProfiles(?User SuserToSearch = null): ?Profilet....II!•1723Tusageprivate function handle0unersApiException(\HubSpot\CLient\Crn\0wners\ApiExcep.mpnivate function panseResponseBody(2string SrawBody): Parravi...}onivate functiion 1ogPernissiionError(array SloqContext): void...}onivate functaion processinnerdSELECT DISTINCT u.id, u.enail, u.name. u.softohone-number. COUNT(a,id) as sns countFROM users uINNER JOIN actávities a 1<->1.n: ON u.id = a.useridAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY u.id, u.enail, u.nane, u.softphone_numberORDER BY sns count nEscseerisisuie md mrenare urnane, I.rearor "enane as tear nareFRil wsens. miINNER JOIN teans t (1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)OROFR RY +.nanp, MrenasneSELECT * FROM teams WHERE nane LIKE '%Tounlane%'; # 187, 289, 8158, salesforce-adnin@tSFLECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridsa.*t.ownerid FROM social, accounts saJOIN users u on u.id =sa.sociable.ioJOTN toans t 1.n<->1: on tuid = u.tean.icWHERE u.team_id = 187 and sa.provider = 'salesforce':110I1Alet tane wiiudid hard 74472select *+romcontacts where id= 6331639:select * from accounts where id = 4156632;select * from opportunities where id = 4843610:# update 'activities' set 'accountid' = 4156632.contact1d 8 6351639 opportunty# 'stage_id' = 13273actuites uodared. ar 8 7826-15-2 87:16417 where 1d 8372aselect * from text relavs where created at > *2826-85-91*=select + fron activities onden bu ia desc!select * fron uisens shene nane 13ke IXSubrakt,onnontunstses WHERE mnsd to bsofipla0cfad-2087-4157-0470-2998h786668d1Tcelert * foon thane shene $d = 5651colact * foom ctaane nhons toas d = 555.TO0У L7Thu 28 May 18:25:26ServiceTest+0.Cascadeles Orcnnworeeoeionhnves dohtine OooondNow look at Responsdlorma Lize: :noma Lizcoea LStageprobability = (Tlost) (Sosta "metadata"probsbility 77 1).This is the root causeHere's the full explanationRoot Cause: importStages overwrites DB probability with HubSpot's valuetthe fows1.Someone manun.y chanced staoe 20616%s probabtity in the Jim nny DB to 109,00 on 2226-95-84 ,1hê sữoe cm prowider id: "Closodlost" isenortdsadle nnelete tayodeinalenes evneltcalle"Sandce nhortak.agdSstage = Sthis-scontig-ostages()-withTrashed(-supdate0rCreate(l3. ss["probability") comes from ResponseNoreal/ze::normalizedealStage0 ResponsaNormalizo.cho.6d"orobabflity" a (f1oat) (Cdatal"eetadata" |["orobabfWty'1 22 0.HubSoot returns Fetrdhtkerobnbs Kituea for elosedlost. So ksftorobab/ Kitusle 100a0l. This resets sthae 20616*s probability back to 0 in the4. Now getClosedDealStages() puts "closedlost" into lost(] (probability 0), not won(]!5. The desl suncs + wd atnkke. Iis closed e treThe sacuencs of euente.DateMay 4After May 4Stage 20616 probabillty manually changed to 100 in Jiminny DESncortStaoes () runs → resets stage 20616 probability back to 0 (frcm HubScot)May 20Deal syncs → "closedlost* is in lost(l (probz0) → is won a falseThe ooportunity's stace.1d is still 20616 (the stage record ID never changed), but by the time it synced on May 20, tnoortStaoes had already reset theorobabitt of that aaoa bock to 0. Co wono buf Iddoooctunf tuhata mine anlochilact jein lachtlllinot aathlThe core issue: ecortStaces alwavs overwrites the DB probabiity with whatever HubSpot says. Any manual probability customisation in .Jiminny getswiped out the next time stages are synced from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while theHubSoot em arouider fak closcalost = HubSoot's native probabllity for that in O,coft cete recctAt anthientua$ AdhotsN Wodtur Teams A54:80 UTE-R Ai/A enod...
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-8990439006159472550
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ocr
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-imaccoun.syncstratcoaccions-conac.syncstra.coma Fieldsh Journalc) Hubsoo Client PredentHubsootdealWethookC) Hubsooroumalaoe© HubsnotloumalPolnat© Service Test.php=custom.loglaravel.lodA SF [EMAIL].one10.02 22 Vod4.00.20O Huosod" weonddcto© Journa ApiResuit.phpHoura Ratchsnetmtoronow19.03.18 GrahamCHourna FwenttransMMetadatalOpportunitySyncStrategyPaginationD ProspectSearchStrategyTm RadisD ServiceTraits©OpportunitySyncTrait.p© SyncCrmEntitiesTrait.p©SyncFieldsTrait.pho©WriteCrmTrait.pho>D Utils> Webhookoonlensunceocoron©) BatchSvncRedisService.of204 18oiahanGrahamusao olanat2.04.18Grahamox8 Graham19.03.18 Graham204.18Graham19.03,18 Graham9oxh8 Graham19.03.18 Graham9okh8 Graham19.03,18 Graham75.0678 Graham75.0688 Grsham© Client.ohdc) eosed bealstadesservice© DealFieldsService.oho14.08.24 VasilevC) DecorateActiviiv choc) Field Detinitions. cho25.06.18 Grahamc) Fleldtvoeconverter onoHuosootclientintertace.ohC) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull20124tonie minh25.06.18 Graham25.00 10 Graham10A24 Kouap# ResnonseNormalize ohoCCamce ood(@ SwcfieldAction nhon0 0426 lvano"tnedAKouaplcsuncralteeiinn© WebhookSyncBatchProcemlataaratioono29.04.26 IvanomlletnoareIM MotadotsM Miaratian>@ PipedriveM Salnetorro› FieldseT04s wanoh># OpportunityMatcherwcom mit to orainAYotarketne modtted© RecordSelector.phg© Activity.phoA console (PRODC) Salesforce/Service.phgA console (EU) X uin users (EU# console [STAGINGOpportunitySyncTrait.php© CrmEntityRepository.phgD60000Tc Autowclass servace excends baseservace anolenencs47 A149 X1 Y33 21 A v 165Oojiminny031 A9 A28 У 3 У 108 ^pubuzc tunccion aponscades carray suyoes e nuue?string SnissingStageNane-169644845045452454488Ctty lwew ou teoueet today lhaytean_1d"=> Sthis->team->id=> mb_strinwidth(ssl"Label"), stare 8, widthc : 1692'label"Cype=> Stage::TYPE_OPPORTUNITY=> $s['display0rder'),"is_selectable' => $s['active').proososeroy=> $s['probability') * 169,D):if (SnissingStageNane === Ss("id')4sonesotesodt=120.=1783stocrstdsatee%onSbus inessProcess-›stages()->sync(Sstages)1789return oissingstage.* Binhenitdopublic function syncorganization(): void(...)*inhen.oe* Othrons CrmExceptionpublic function syncProfiles(?User SuserToSearch = null): ?Profilet....II!•1723Tusageprivate function handle0unersApiException(\HubSpot\CLient\Crn\0wners\ApiExcep.mpnivate function panseResponseBody(2string SrawBody): Parravi...}onivate functiion 1ogPernissiionError(array SloqContext): void...}onivate functaion processinnerdSELECT DISTINCT u.id, u.enail, u.name. u.softohone-number. COUNT(a,id) as sns countFROM users uINNER JOIN actávities a 1<->1.n: ON u.id = a.useridAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY u.id, u.enail, u.nane, u.softphone_numberORDER BY sns count nEscseerisisuie md mrenare urnane, I.rearor "enane as tear nareFRil wsens. miINNER JOIN teans t (1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)OROFR RY +.nanp, MrenasneSELECT * FROM teams WHERE nane LIKE '%Tounlane%'; # 187, 289, 8158, salesforce-adnin@tSFLECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridsa.*t.ownerid FROM social, accounts saJOIN users u on u.id =sa.sociable.ioJOTN toans t 1.n<->1: on tuid = u.tean.icWHERE u.team_id = 187 and sa.provider = 'salesforce':110I1Alet tane wiiudid hard 74472select *+romcontacts where id= 6331639:select * from accounts where id = 4156632;select * from opportunities where id = 4843610:# update 'activities' set 'accountid' = 4156632.contact1d 8 6351639 opportunty# 'stage_id' = 13273actuites uodared. ar 8 7826-15-2 87:16417 where 1d 8372aselect * from text relavs where created at > *2826-85-91*=select + fron activities onden bu ia desc!select * fron uisens shene nane 13ke IXSubrakt,onnontunstses WHERE mnsd to bsofipla0cfad-2087-4157-0470-2998h786668d1Tcelert * foon thane shene $d = 5651colact * foom ctaane nhons toas d = 555.TO0У L7Thu 28 May 18:25:26ServiceTest+0.Cascadeles Orcnnworeeoeionhnves dohtine OooondNow look at Responsdlorma Lize: :noma Lizcoea LStageprobability = (Tlost) (Sosta "metadata"probsbility 77 1).This is the root causeHere's the full explanationRoot Cause: importStages overwrites DB probability with HubSpot's valuetthe fows1.Someone manun.y chanced staoe 20616%s probabtity in the Jim nny DB to 109,00 on 2226-95-84 ,1hê sữoe cm prowider id: "Closodlost" isenortdsadle nnelete tayodeinalenes evneltcalle"Sandce nhortak.agdSstage = Sthis-scontig-ostages()-withTrashed(-supdate0rCreate(l3. ss["probability") comes from ResponseNoreal/ze::normalizedealStage0 ResponsaNormalizo.cho.6d"orobabflity" a (f1oat) (Cdatal"eetadata" |["orobabfWty'1 22 0.HubSoot returns Fetrdhtkerobnbs Kituea for elosedlost. So ksftorobab/ Kitusle 100a0l. This resets sthae 20616*s probability back to 0 in the4. Now getClosedDealStages() puts "closedlost" into lost(] (probability 0), not won(]!5. The desl suncs + wd atnkke. Iis closed e treThe sacuencs of euente.DateMay 4After May 4Stage 20616 probabillty manually changed to 100 in Jiminny DESncortStaoes () runs → resets stage 20616 probability back to 0 (frcm HubScot)May 20Deal syncs → "closedlost* is in lost(l (probz0) → is won a falseThe ooportunity's stace.1d is still 20616 (the stage record ID never changed), but by the time it synced on May 20, tnoortStaoes had already reset theorobabitt of that aaoa bock to 0. Co wono buf Iddoooctunf tuhata mine anlochilact jein lachtlllinot aathlThe core issue: ecortStaces alwavs overwrites the DB probabiity with whatever HubSpot says. Any manual probability customisation in .Jiminny getswiped out the next time stages are synced from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while theHubSoot em arouider fak closcalost = HubSoot's native probabllity for that in O,coft cete recctAt anthientua$ AdhotsN Wodtur Teams A54:80 UTE-R Ai/A enod...
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87140
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87141
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2980
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20
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2026-05-28T15:25:24.303001+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981924303_m1.jpg...
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PhpStorm
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faVsco.js – Hubspot/Service.php
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1
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydWindowServerscreenpipecef_server Helper (Renderer)FirefoxCP Isolated Web ContentClaudecoreaudiodFirefoxCP Isolated Web Contentlanguage_server_macos_armbluetoothdlaunchservicesdActivity Monitorio.kandji.KandjiAgent.ESF-ExtensionSlackiTerm2FirefoxFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowlogdKarabiner-Core-ServiceNotion Helper (Renderer)Wispr Flow Helper (Renderer)Control CentreauditdSlack Helper (Renderer)249,1129,653,444,731,010,79,96,26,15,14,34,03,93,62,52,32,32,32,12,01,81,61,61,51,51,31,21,1HelpCPU Time4:13:18,9223:59:44,916:37:49,388:05:35,783:48:42,439:36,8040:37,7829:34,351:01:34,2043:41,1711:46,0720:54,331:04:13,489:21,3532:01,5713:55,961:04:55,801:49:48,4851,0216:52,344:17,6817:07,3320:48,5225:11,965:38,6220:43,499:04,621:00:17,40System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+43,41%55,64%0,95%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan GeorgievLo Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:24Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydWindowServerscreenpipecef_server Helper (Renderer)FirefoxCP Isolated Web ContentClaudecoreaudiodFirefoxCP Isolated Web Contentlanguage_server_macos_armbluetoothdlaunchservicesdActivity Monitorio.kandji.KandjiAgent.ESF-ExtensionSlackiTerm2FirefoxFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowlogdKarabiner-Core-ServiceNotion Helper (Renderer)Wispr Flow Helper (Renderer)Control CentreauditdSlack Helper (Renderer)249,1129,653,444,731,010,79,96,26,15,14,34,03,93,62,52,32,32,32,12,01,81,61,61,51,51,31,21,1HelpCPU Time4:13:18,9223:59:44,916:37:49,388:05:35,783:48:42,439:36,8040:37,7829:34,351:01:34,2043:41,1711:46,0720:54,331:04:13,489:21,3532:01,5713:55,961:04:55,801:49:48,4851,0216:52,344:17,6817:07,3320:48,5225:11,965:38,6220:43,499:04,621:00:17,40System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+43,41%55,64%0,95%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan GeorgievLo Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:24Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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IAISlackFileEditViewGoHis Project: faVsco.js, menu
IAISlackFileEditViewGoHistoryWindowHelpActivity MonitorAll ProcessesProcess Name% CPUCPU TimePhpStormkernel_taskreplaydWindowServerscreenpipeFirefoxCP Isolated Web ContentcoreaudiodlaunchservicesdClaudebluetoothdlaunchdlanguage_server_macos_armActivity MonitorSlack Helper (Renderer)FirefoxCP Isolated Web ContentiTerm2sysmondFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowFirefoxWispr Flow Helper (Renderer)BitwardenKarabiner-Core-ServiceControl CentreNotion Helper (Renderer)FirefoxCP Isolated Web Content170,04:13:05,78155,923:59:38,0745,144,46:37:46,568:05:33,4122,83:48:40,8040:37,261:01:33,881:04:13,2729:34,0220:54,1219:31,0611:45,849:21,161:00:17,3425:30,861:04:55,682:15,3350,9116:52,2419:56,214:17,581:49:48,365:38,552:30,1720:48,4420:43,4225:11,8813:34,24System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+23,24%50,23%26,53%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:18Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3397949494636676078
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-537191020546090905
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visual_change
|
accessibility
|
NULL
|
Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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Computing annotation for Service.php
Project: faVs Computing annotation for Service.php
Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
...
|
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Highlighted Error","depth":4,"bounds":{"left":0.40990692,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.41722074,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse 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Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"bounds":{"left":0.42586437,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"bounds":{"left":0.43450797,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"bounds":{"left":0.44547874,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"bounds":{"left":0.45412233,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Computing annotation for Service.php
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
...
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NULL
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NULL
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NULL
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NULL
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87135
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2980
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17
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2026-05-28T15:25:14.716993+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981914716_m1.jpg...
|
PhpStorm
|
faVsco.js – Hubspot/Service.php
|
1
|
NULL
|
monitor_1
|
NULL
|
NULL
|
NULL
|
NULL
|
Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
Start Listening for PHP Debug Connections
ServiceTest
Run 'ServiceTest'
Debug 'ServiceTest'
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|
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|
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|
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click
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hybrid
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NULL
|
Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
Start Listening for PHP Debug Connections
ServiceTest
Run 'ServiceTest'
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3397949494636676078
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-537191020546090905
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visual_change
|
accessibility
|
NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-537191020546090905
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idle
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accessibility
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NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981863587_m1.jpg...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . 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No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-l© MatchActivityCrmData.php=custom.loglaravel.lodA SF jiminny@localhostHSJocal [EMAIL]© RecordSelector.phgO ActMly prA console (PRODasaasforce/Service.oniA console (EU) X uin users (EU# console [STAGINGclass service excenos baseservace olesencs© CrmEntityRepository.phg47 A149 X1 Y33 21 A v 165publzc tunccion anportstagestrarray scypes & nutt, estring saissangstagenane a nucu): eotagea Fieldsv la Journac) Hubsoo Client PredentHubsootdealweohookC) Hubsooroumalaoe© Hubspot.JournalPolng:© Journa ApiResuit.phpHoura RatchsnetmtCHoura FwenttransoMMetadatalOpportunitySyncStrategyPaginationD ProspectSearchStrategyTm RadisD ServiceTraits©OpportunitySyncTrait.p© SyncCrmEntitiesTrait.p©SyncFieldsTrait.pho©WriteCrmTrait.phoSMlie> Webhookeonlensunceoueorre©) BatchSvncRedisService.ol© Client.ohdc) eosed bealstadesservice© DealFieldsService.ohoc) DecorateActiviy chac) Field Detinitions. choc) Fleldtivoeconverter ohoHubspotClientinterface.phC) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize ohoCCamce ood© SyncFieldAction.php© SyncRelatedActivityManas© WebhookSyncBatchProcemlataaratiooto.mlletnoareM MotadanM Miaration› PipedriveM SalnetorroIm siolde># OpportunityMatcher'tean_id= Sthis->tean->id'name"=> mb strinwidth(Spl"label'), start: 0, width: 150)'is selectable'=> Spl'active")'business process_id' => SbusinessProcess=>id ?? nullD:// Stages - fetch all existing stages upfront to avoid N+1 queriesSexistingStages = Sthis->config-›stageswichlrashed→wnerel cype, scace..lrre urroxionalr•>40001•>eyaylcroroweforeach (spl stagesy as soealstage) 1ss = KesponseNornalzze:.nom atizeveatscage(soeals cage):ik ver ccdeererde"Sex istinaStane = Sexistoinastanes-snecseiidDb/l Restore soft-deleted stages that are now active in HubSpotSexistinoSthoc?->tmchcdiorteseltnctive"biSexistinaSthae-srsetoreor/ Upsert stage (updates soft-deleted records without restoring thenSstage = Sthis-›config-›stages()-›withTrashed()->update0rCreateCfaan nnousidonhp, Ceriee1. GitosndCthherwtosn.ninanoa> nb strinwidth(Ss("label'.a> nb strimuidth(Ss("label').ituno=> Stage::TYPE OPPORTUNITY=> Ss"displayOrder')'is selectable' => Ss['active']."probability'= Ss["probability'] * 100width: 50)winth:101JDAif (SnissingStageName === Ss['id')) 4Sn1ss1ngScage = SScace:Sstagcsil = Sataae-sids169%16961698169%- 1700=17831784=178€-178%1786III•—1723Tc AutowpiiwarouodvOojiminny031 A9 A28 У 3 У 108 ^satecr usner u.nd, u.enazt, u.nane, u.sof ohoncnunber, couwila,1d as sas countFROM users uINNER JOTN activities al1<->1.n: ON u.id = a.user.idWHERE a.type LIKE "snsXAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY u.id, u.enail, u.nane, u.softphone_numberoRoER dysnscount EseSFLECT DISTINCT u.id. urenail, u.nane. matean id. tunane as tean nanpt.twilio_sms_sid, t.twilio_messaging_sigFroh users uINNER JOIN teans t (1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1ORDER BY t.name, u.enailSELECT * FROM teams WHERE nane LIKE '%Tourlane%'; # 187, 289, 8158, salesforce-adningtSELECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS user id,v.emailsa.*t.ownerid FROM social, accounts saJOIN users u on u.id=sa.sociable.idJOTN toans t 1.n<->1: on tuid = u.tean.icWHERE v.team_id = 187 and sa.provider = 'salesfonce':110I1select **romwhere 10 = 64576397select * from accounts where id = 4156632;select * from opportunities where id = 4843610:"accountid' = 4156632.contact1d 8 6354639 opportuntty#'stage_id' = 13273'activities' 'uodated at' = 2826-85-22 07:16:17 wherdselect * from text relavs where created at > *2826-85-91*=cAlect * mm acrutes onden nu deseeselect * fron uisens shene nane 13ke IXSubrakt,annantuinste wheeswurctewntnhor..oonent.oarb.2haamyRecs.0mtoane nhene 40 = 555:whans toas fd= 555.TO0У L7Inu co woy 1o:24.2lServiceTest+0.Cascadeles OrcnnworeeoeionhHuosooooooruntyNow look at Responsdvorma Lize: :noma lizcoea IStageprobability = (loat) (Soata "netadata"probab1lity 771.This is the root causeHere's the full explanationRoot Cause: importStages overwrites DB probability with HubSpot's valuetthe fows1.Someone manun.y chanced staoe 20616%s probabtity in the Jim nny DB to 109,00 on 2226-95-84 ,1hê sữoe cm prowider id: "Closodlost" isHubSpot's standard "Closed Lost" stage which natively has probability e in HubSpotenortdsadle nnelete tayodeinalenes evneltcalle"Sandce nhortak.agdSstage = Sthis-scontig-ostages()-withTrashed(-supdate0rCreate(l3. ss["probability") comes from ResponseNoreal/ze::normalizedealStage0 ResponsaNormalizo.cho.6d"orobabflity" a (f1oat) (Cdatal"eetadata" |["orobabfWty'1 22 0.HubSoot returns Fetrdhtkerobnbs Kituea for elosedlost. So ksftorobaby Kitutle 100a0l. This resets sthae 20616*s probability back to 0 in the4. Now getClosedDealStages() puts "closedlost" into lost(] (probability 0), not won(]!5. The desl suncs + wd atnkke. Iis closed e treThe sacuencs of euente.DateMay 4After May 4Stage 20616 probabillty manually changed to 100 in Jiminny DESncortStaoes () runs → resets stage 20616 probability back to 0 (frcm HubScot)May 20Deal syncs → "closedlost* is in lost (l (probz0) → is won a falseThe opportunity's stace.1d is still 20616 (the stage record ID never changed), but by the time it synced on May 20, isoortStaoes had already reset theorobabitt of that aaoa bock to 0. Co wono buf Iddoooctunf tuhata mine anlochilact jein lachtlllinot aathlThe core issue: ecortStaces alwavs overwrites the DB probabiity with whatever HubSpot says. Any manual probabiity customisation in Jiminny getswiped out the next time stages are synced from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while theHubSoot em arouider fak closcalost = HubSoot's native probabllity for that in O,coft cete recctAt anthientuas codh AdrotsWoderd Tesms388-07 UTE-яautenod...
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-l© MatchActivityCrmData.php=custom.loglaravel.lodA SF jiminny@localhostHSJocal [EMAIL]© RecordSelector.phgO ActMly prA console (PRODasaasforce/Service.oniA console (EU) X uin users (EU# console [STAGINGclass service excenos baseservace olesencs© CrmEntityRepository.phg47 A149 X1 Y33 21 A v 165publzc tunccion anportstagestrarray scypes & nutt, estring saissangstagenane a nucu): eotagea Fieldsv la Journac) Hubsoo Client PredentHubsootdealweohookC) Hubsooroumalaoe© Hubspot.JournalPolng:© Journa ApiResuit.phpHoura RatchsnetmtCHoura FwenttransoMMetadatalOpportunitySyncStrategyPaginationD ProspectSearchStrategyTm RadisD ServiceTraits©OpportunitySyncTrait.p© SyncCrmEntitiesTrait.p©SyncFieldsTrait.pho©WriteCrmTrait.phoSMlie> Webhookeonlensunceoueorre©) BatchSvncRedisService.ol© Client.ohdc) eosed bealstadesservice© DealFieldsService.ohoc) DecorateActiviy chac) Field Detinitions. choc) Fleldtivoeconverter ohoHubspotClientinterface.phC) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize ohoCCamce ood© SyncFieldAction.php© SyncRelatedActivityManas© WebhookSyncBatchProcemlataaratiooto.mlletnoareM MotadanM Miaration› PipedriveM SalnetorroIm siolde># OpportunityMatcher'tean_id= Sthis->tean->id'name"=> mb strinwidth(Spl"label'), start: 0, width: 150)'is selectable'=> Spl'active")'business process_id' => SbusinessProcess=>id ?? nullD:// Stages - fetch all existing stages upfront to avoid N+1 queriesSexistingStages = Sthis->config-›stageswichlrashed→wnerel cype, scace..lrre urroxionalr•>40001•>eyaylcroroweforeach (spl stagesy as soealstage) 1ss = KesponseNornalzze:.nom atizeveatscage(soeals cage):ik ver ccdeererde"Sex istinaStane = Sexistoinastanes-snecseiidDb/l Restore soft-deleted stages that are now active in HubSpotSexistinoSthoc?->tmchcdiorteseltnctive"biSexistinaSthae-srsetoreor/ Upsert stage (updates soft-deleted records without restoring thenSstage = Sthis-›config-›stages()-›withTrashed()->update0rCreateCfaan nnousidonhp, Ceriee1. GitosndCthherwtosn.ninanoa> nb strinwidth(Ss("label'.a> nb strimuidth(Ss("label').ituno=> Stage::TYPE OPPORTUNITY=> Ss"displayOrder')'is selectable' => Ss['active']."probability'= Ss["probability'] * 100width: 50)winth:101JDAif (SnissingStageName === Ss['id')) 4Sn1ss1ngScage = SScace:Sstagcsil = Sataae-sids169%16961698169%- 1700=17831784=178€-178%1786III•—1723Tc AutowpiiwarouodvOojiminny031 A9 A28 У 3 У 108 ^satecr usner u.nd, u.enazt, u.nane, u.sof ohoncnunber, couwila,1d as sas countFROM users uINNER JOTN activities al1<->1.n: ON u.id = a.user.idWHERE a.type LIKE "snsXAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY u.id, u.enail, u.nane, u.softphone_numberoRoER dysnscount EseSFLECT DISTINCT u.id. urenail, u.nane. matean id. tunane as tean nanpt.twilio_sms_sid, t.twilio_messaging_sigFroh users uINNER JOIN teans t (1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1ORDER BY t.name, u.enailSELECT * FROM teams WHERE nane LIKE '%Tourlane%'; # 187, 289, 8158, salesforce-adningtSELECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS user id,v.emailsa.*t.ownerid FROM social, accounts saJOIN users u on u.id=sa.sociable.idJOTN toans t 1.n<->1: on tuid = u.tean.icWHERE v.team_id = 187 and sa.provider = 'salesfonce':110I1select **romwhere 10 = 64576397select * from accounts where id = 4156632;select * from opportunities where id = 4843610:"accountid' = 4156632.contact1d 8 6354639 opportuntty#'stage_id' = 13273'activities' 'uodated at' = 2826-85-22 07:16:17 wherdselect * from text relavs where created at > *2826-85-91*=cAlect * mm acrutes onden nu deseeselect * fron uisens shene nane 13ke IXSubrakt,annantuinste wheeswurctewntnhor..oonent.oarb.2haamyRecs.0mtoane nhene 40 = 555:whans toas fd= 555.TO0У L7Inu co woy 1o:24.2lServiceTest+0.Cascadeles OrcnnworeeoeionhHuosooooooruntyNow look at Responsdvorma Lize: :noma lizcoea IStageprobability = (loat) (Soata "netadata"probab1lity 771.This is the root causeHere's the full explanationRoot Cause: importStages overwrites DB probability with HubSpot's valuetthe fows1.Someone manun.y chanced staoe 20616%s probabtity in the Jim nny DB to 109,00 on 2226-95-84 ,1hê sữoe cm prowider id: "Closodlost" isHubSpot's standard "Closed Lost" stage which natively has probability e in HubSpotenortdsadle nnelete tayodeinalenes evneltcalle"Sandce nhortak.agdSstage = Sthis-scontig-ostages()-withTrashed(-supdate0rCreate(l3. ss["probability") comes from ResponseNoreal/ze::normalizedealStage0 ResponsaNormalizo.cho.6d"orobabflity" a (f1oat) (Cdatal"eetadata" |["orobabfWty'1 22 0.HubSoot returns Fetrdhtkerobnbs Kituea for elosedlost. So ksftorobaby Kitutle 100a0l. This resets sthae 20616*s probability back to 0 in the4. Now getClosedDealStages() puts "closedlost" into lost(] (probability 0), not won(]!5. The desl suncs + wd atnkke. Iis closed e treThe sacuencs of euente.DateMay 4After May 4Stage 20616 probabillty manually changed to 100 in Jiminny DESncortStaoes () runs → resets stage 20616 probability back to 0 (frcm HubScot)May 20Deal syncs → "closedlost* is in lost (l (probz0) → is won a falseThe opportunity's stace.1d is still 20616 (the stage record ID never changed), but by the time it synced on May 20, isoortStaoes had already reset theorobabitt of that aaoa bock to 0. Co wono buf Iddoooctunf tuhata mine anlochilact jein lachtlllinot aathlThe core issue: ecortStaces alwavs overwrites the DB probabiity with whatever HubSpot says. Any manual probabiity customisation in Jiminny getswiped out the next time stages are synced from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while theHubSoot em arouider fak closcalost = HubSoot's native probabllity for that in O,coft cete recctAt anthientuas codh AdrotsWoderd Tesms388-07 UTE-яautenod...
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydFirefoxCP Isolated Web ContentWindowServerscreenpipeFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentcoreaudiodFirefoxbluetoothdlanguage_server_macos_armActivity MonitorlaunchservicesdFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowFirefoxCP Isolated Web ContentiTerm2Slack Helper (Renderer)Wispr Flow Helper (Renderer)Control CentreFirefoxCP Isolated Web ContentNotion Helper (Renderer)ClaudeKarabiner-Core-Servicelogd170,0138,145,040,827,522,011,210,86,1HelpCPU Time4:11:42,6823:58:38,286:37:14,6843:37,578:05:21,913:48:30,7632:16,0840:31,931:01:30,721:49:46,2820:52,2211:44,289:19,281:04:11,2349,5616:50,9925:30,394:16,4419:55,161:04:54,721:00:15,435:37,6420:42,774:19,8125:11,2929:33,0720:47,7817:06,53System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+21,21%26,73%52,06%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko Kashinski®. Galya Dimitrova: Todor StamatovRo Steliyan GeorgievLo Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:24:21Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydFirefoxCP Isolated Web ContentWindowServerscreenpipeFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentcoreaudiodFirefoxbluetoothdlanguage_server_macos_armActivity MonitorlaunchservicesdFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowFirefoxCP Isolated Web ContentiTerm2Slack Helper (Renderer)Wispr Flow Helper (Renderer)Control CentreFirefoxCP Isolated Web ContentNotion Helper (Renderer)ClaudeKarabiner-Core-Servicelogd170,0138,145,040,827,522,011,210,86,1HelpCPU Time4:11:42,6823:58:38,286:37:14,6843:37,578:05:21,913:48:30,7632:16,0840:31,931:01:30,721:49:46,2820:52,2211:44,289:19,281:04:11,2349,5616:50,9925:30,394:16,4419:55,161:04:54,721:00:15,435:37,6420:42,774:19,8125:11,2929:33,0720:47,7817:06,53System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+21,21%26,73%52,06%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko Kashinski®. Galya Dimitrova: Todor StamatovRo Steliyan GeorgievLo Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:24:21Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3397949494636676078
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-537191020546090905
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visual_change
|
accessibility
|
NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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IAlIAlSlackFileEditViewGoHistoryWindowHelpActivity IAlIAlSlackFileEditViewGoHistoryWindowHelpActivity MonitorAll ProcessesProcess Name% CPUCPU TimePhpStormkernel_taskreplaydWindowServerFirefoxCP Isolated Web ContentscreenpipeFirefoxCP Isolated Web ContentcoreaudiodlaunchdClaudebluetoothdlanguage_server_macos_armActivity MonitorsyspolicydFirefoxCP Isolated Web ContenttccdFirefoxWispr Flow Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentSlack Helper (Renderer)PerfPowerServicesNotion Helper (Renderer)Wispr FlowWispr FlowiTerm2Claude Helper (Renderer)Slack169,34:11:33,67131,149,723:58:30,9637,16:37:12,298:05:20,4617,032:15,4914,93:48:29,599,56,540:31,361:01:30,4019:30,1429:32,9920:52,0211:44,109:19,1017:25,0149,429:13,411:49:46,069,4319:55,0616:50,851:00:15,341:57,4525:11,224:16,331:35,541:04:54,6211:28,1113:55,20System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp ,75%33,36%48,90%HomeDMsActivityFilesLater..•More+ED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko Kashinski. Galya Dimitrova: Todor StamatovRo Steliyan GeorgievLo Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:24:16Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse 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Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3397949494636676078
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-537191020546090905
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visual_change
|
accessibility
|
NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"bounds":{"left":0.42586437,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"bounds":{"left":0.43450797,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"bounds":{"left":0.44547874,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"bounds":{"left":0.45412233,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"bounds":{"left":0.46276596,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"bounds":{"left":0.4737367,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"bounds":{"left":0.48470744,"top":0.09896249,"width":0.024268618,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"bounds":{"left":0.5113032,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"bounds":{"left":0.52227396,"top":0.09896249,"width":0.029587766,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"bounds":{"left":0.64261967,"top":0.09896249,"width":0.02825798,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-lproidetaccoun.syncstratcoUmacurayscrict.onaccions-conac.syncstra.coma Fieldsv h Journac) Hubsoo Client PredentHubsootdealWephookC) Hubsooroumalaoe© HubsnotloumalPolnalO Huosod" weonddcto© Journa ApiResuit.phpHoure RatchsnetmtCHoura FwenttransolMetadataOpportunitySyncStrategPaginationD ProspectSearchStrategyTm RadisD ServiceTraits©OpportunitySyncTrait.pSyncCrmEntities Trait g©SyncFieldsTrait.pho©WriteCrmTrait.phoSMlie> Webhook© BatchSvncCollector.ohc©) BatchSvncRedisService.ol© Client.ohdc) eosed bealstadesservice© DealFieldsService.ohoC) DecorateActimiy.chd© FieldDefinitions.choc) Fleldtvoeconverter onoHubspotelientinterface.phC) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize ohoCCamce ood@ SwcfieldAction obolcsuncralteehiinns© WebhookSyncBatchProcemlataaratiooto.mlletnoareIM MotadotsM Miaratian>@ Pipedrivey MGaladtore.SIMsode55555>@ OpportunitvMatchenwcom mit to orainAYowarketneimootte,twttwew outteonaettodaw RayServiceTestTO0У L7Inu co moy toilsio+0.© RecordSelector.phgOpportunitySyncTrait.php© CrmEntityRepository.phgcabecistrang,value?:string* > Soptions* Athnows CrmException* Bnetumn FieldData(]ouoet tuncelontoor tckorswaluesarnay Sontzions = (15d => *** Binhenitdodpublic function inportStages(?array Stypes = null, Pstoing SafssineStagckane = null)e SSthadlSmissinaStaae & nuatetryfUse the HubSpot API client instead of the SDK crmPipelines nethodSendpoint = self::getDealsPipeLinesEndpointO:SpipelinesResponse = Sthis-›client-›getinstance->getClient(->reguest( method: "GET", Sendpoint)z1eSpipelines = SpipelinesResponse-›data-›results:catch (RequestException BadRequest Sexceptionchrow sexcepczonforeach (Spipelines as Spipeline) 4Sstages = 0// We create a business process to contain the pipeline, and store all stages against it.$p = ResponseNornalize::normalizePipeline(Spipeline):// Cocate/uodate business procese fon this pfoeline$businessProcess = $this->config->businessProcesses()->update0rCreate(["conu orowiden "d" => Sof'id'1lsene ter= BusinessProcess:-TYPE OpPoRTUNITywiath: 150),3 Sol'actaive"=custom.loglaravel.lodA SF jiminny@localhostA console (PRODasaasforce/Service.onl169%16921693169417001781=1782178€178%17861785=1700=1721713=1713=174171917171718)E17191726172a=17a=1723=1ml- 172A console (EU) X uin users (EU# console [STAGINGTc AutowpiiwarouodvOojiminny031 49 A28 У 3 У 108 ^SELECT DISTINCT u.id, u.enail, u.name. u.softohonc number. COUNT(a,id) as sns countFROM users uINNER JOIN actávities a 1<->1.n: ON u.id = a.useridWHERE a,type LIKE "snsxAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY v.id, u.enail, u.nane, u.softphone_numberoRoER dysnscount Esemereerisisuetmd renan Uiname Irnearsor "enane as teart name+.twilo sns sid. t.tuilio messagina sidFRil wsens. miINNER JOIN teams t 1..n<->1: ON u.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1ORDER BY t.name, u.enail;SELECT * FROM teams WHERE nane LIKE '%Tourlane%'; # 187, 289, 8150, salesforce-adnin@tSFLECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridv.emailsa.*t.ownerid FROM social, accounts saJOIN users u on u.id =sa.sociable.ioJOIN teams t 1..n<->1: on tid = u.tean_ioWHERE u.team_id = 187 and sa.provider = 'salesforce':IIIlselect * from activities where id = 31264367:select * fromcontactswhere id = 6331639:select * from accounts where id = 4156632;select * from opportunities where id = 4843610:# update 'activities' set 'account_id' = 4156632,contact1d 8 6351639 opportunty# 'stageid' = 13273.actuites uodared. ar 8 7826-15-2 87:16417 where 1d 8372aselect * from text relavs where created at > *2826-85-91*=callect * mm acru tes onden hy sa daseeselect * fron uisens shene nane 13ke IXSubrakt,toane nhene 40 = 555:colact * foom ctaane nhons toas d = 555.Cascadeles OrcnnworeeoeionhHuosoo oooorunThe real root cause is something more subtle. Let me look at what getOpportunityClosedStages actually queriespublic tunciion getopporzuntcycloscostages(contiquration Scont iquracion): collectzoc-sshere( "type', Stage: :TYPE_OPPORTUNITY)-swhereIn('probability', [0.00, 100.00) )Both "closedlost" (probabiity 100, stage 20616) AND "closedwon" (probability 100, stage 20613) are returned. Both go into won(). Neither goes into lototchustnostowincrorowderncloscdlosnas oco.goliyoCA KMAA ChAITNA DRWEN RAE ChAiAN CWYet is_von = 8, is_closed = 1. This means something eise set these values after the sync. Let me check if there's any other code path that can update ENone of those touch is.von directly. Now let me check if upsertOpportunity in the repository does something unexpectediprobabilityFound it. Let me lock at ftecortiStaoes in Service,oho fullyNow look at Bacnone lornlize- tnomnKiarhesCtaoeorobabflit (4loatl (eawtafBratadata"1f9nrobabs1kto:1 22 1paatsaten enartc saae ouanurtae ne miommils winh ttnenatevaittThe flow is1. Someone manuallly changed stage 20616's probabillity in the Jiminny DB to 100.00 on 2826-85-84. The stage crn provider 1d: "closedlost" isHibSoots standard "Closed lost" stade which natively has orohabiity e in HibSoot2. importStages() runs (during any pipeline/stage sync). It callsSstage = Sthis=>contig->stages()=swithtrashed(=>update0rcreateOl'cra provider 1d' o Ssi'1d').nrohahtlitwm&elinmhahtlituiln 109lcatorobabfKtyil comes trom Basoonselorenlpe::romy Ureben lStaoeAt anthientua"eooh$ AdhotsWoderd Tesms388-07 UTE-яainen...
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-lproidetaccoun.syncstratcoUmacurayscrict.onaccions-conac.syncstra.coma Fieldsv h Journac) Hubsoo Client PredentHubsootdealWephookC) Hubsooroumalaoe© HubsnotloumalPolnalO Huosod" weonddcto© Journa ApiResuit.phpHoure RatchsnetmtCHoura FwenttransolMetadataOpportunitySyncStrategPaginationD ProspectSearchStrategyTm RadisD ServiceTraits©OpportunitySyncTrait.pSyncCrmEntities Trait g©SyncFieldsTrait.pho©WriteCrmTrait.phoSMlie> Webhook© BatchSvncCollector.ohc©) BatchSvncRedisService.ol© Client.ohdc) eosed bealstadesservice© DealFieldsService.ohoC) DecorateActimiy.chd© FieldDefinitions.choc) Fleldtvoeconverter onoHubspotelientinterface.phC) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize ohoCCamce ood@ SwcfieldAction obolcsuncralteehiinns© WebhookSyncBatchProcemlataaratiooto.mlletnoareIM MotadotsM Miaratian>@ Pipedrivey MGaladtore.SIMsode55555>@ OpportunitvMatchenwcom mit to orainAYowarketneimootte,twttwew outteonaettodaw RayServiceTestTO0У L7Inu co moy toilsio+0.© RecordSelector.phgOpportunitySyncTrait.php© CrmEntityRepository.phgcabecistrang,value?:string* > Soptions* Athnows CrmException* Bnetumn FieldData(]ouoet tuncelontoor tckorswaluesarnay Sontzions = (15d => *** Binhenitdodpublic function inportStages(?array Stypes = null, Pstoing SafssineStagckane = null)e SSthadlSmissinaStaae & nuatetryfUse the HubSpot API client instead of the SDK crmPipelines nethodSendpoint = self::getDealsPipeLinesEndpointO:SpipelinesResponse = Sthis-›client-›getinstance->getClient(->reguest( method: "GET", Sendpoint)z1eSpipelines = SpipelinesResponse-›data-›results:catch (RequestException BadRequest Sexceptionchrow sexcepczonforeach (Spipelines as Spipeline) 4Sstages = 0// We create a business process to contain the pipeline, and store all stages against it.$p = ResponseNornalize::normalizePipeline(Spipeline):// Cocate/uodate business procese fon this pfoeline$businessProcess = $this->config->businessProcesses()->update0rCreate(["conu orowiden "d" => Sof'id'1lsene ter= BusinessProcess:-TYPE OpPoRTUNITywiath: 150),3 Sol'actaive"=custom.loglaravel.lodA SF jiminny@localhostA console (PRODasaasforce/Service.onl169%16921693169417001781=1782178€178%17861785=1700=1721713=1713=174171917171718)E17191726172a=17a=1723=1ml- 172A console (EU) X uin users (EU# console [STAGINGTc AutowpiiwarouodvOojiminny031 49 A28 У 3 У 108 ^SELECT DISTINCT u.id, u.enail, u.name. u.softohonc number. COUNT(a,id) as sns countFROM users uINNER JOIN actávities a 1<->1.n: ON u.id = a.useridWHERE a,type LIKE "snsxAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY v.id, u.enail, u.nane, u.softphone_numberoRoER dysnscount Esemereerisisuetmd renan Uiname Irnearsor "enane as teart name+.twilo sns sid. t.tuilio messagina sidFRil wsens. miINNER JOIN teams t 1..n<->1: ON u.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1ORDER BY t.name, u.enail;SELECT * FROM teams WHERE nane LIKE '%Tourlane%'; # 187, 289, 8150, salesforce-adnin@tSFLECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridv.emailsa.*t.ownerid FROM social, accounts saJOIN users u on u.id =sa.sociable.ioJOIN teams t 1..n<->1: on tid = u.tean_ioWHERE u.team_id = 187 and sa.provider = 'salesforce':IIIlselect * from activities where id = 31264367:select * fromcontactswhere id = 6331639:select * from accounts where id = 4156632;select * from opportunities where id = 4843610:# update 'activities' set 'account_id' = 4156632,contact1d 8 6351639 opportunty# 'stageid' = 13273.actuites uodared. ar 8 7826-15-2 87:16417 where 1d 8372aselect * from text relavs where created at > *2826-85-91*=callect * mm acru tes onden hy sa daseeselect * fron uisens shene nane 13ke IXSubrakt,toane nhene 40 = 555:colact * foom ctaane nhons toas d = 555.Cascadeles OrcnnworeeoeionhHuosoo oooorunThe real root cause is something more subtle. Let me look at what getOpportunityClosedStages actually queriespublic tunciion getopporzuntcycloscostages(contiquration Scont iquracion): collectzoc-sshere( "type', Stage: :TYPE_OPPORTUNITY)-swhereIn('probability', [0.00, 100.00) )Both "closedlost" (probabiity 100, stage 20616) AND "closedwon" (probability 100, stage 20613) are returned. Both go into won(). Neither goes into lototchustnostowincrorowderncloscdlosnas oco.goliyoCA KMAA ChAITNA DRWEN RAE ChAiAN CWYet is_von = 8, is_closed = 1. This means something eise set these values after the sync. Let me check if there's any other code path that can update ENone of those touch is.von directly. Now let me check if upsertOpportunity in the repository does something unexpectediprobabilityFound it. Let me lock at ftecortiStaoes in Service,oho fullyNow look at Bacnone lornlize- tnomnKiarhesCtaoeorobabflit (4loatl (eawtafBratadata"1f9nrobabs1kto:1 22 1paatsaten enartc saae ouanurtae ne miommils winh ttnenatevaittThe flow is1. Someone manuallly changed stage 20616's probabillity in the Jiminny DB to 100.00 on 2826-85-84. The stage crn provider 1d: "closedlost" isHibSoots standard "Closed lost" stade which natively has orohabiity e in HibSoot2. importStages() runs (during any pipeline/stage sync). It callsSstage = Sthis=>contig->stages()=swithtrashed(=>update0rcreateOl'cra provider 1d' o Ssi'1d').nrohahtlitwm&elinmhahtlituiln 109lcatorobabfKtyil comes trom Basoonselorenlpe::romy Ureben lStaoeAt anthientua"eooh$ AdhotsWoderd Tesms388-07 UTE-яainen...
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2026-05-28T15:23:53.954907+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981833954_m1.jpg...
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PhpStorm
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faVsco.js – Hubspot/Service.php
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormreplaydcef_server Helper (Renderer)WindowServerlanguage_server_macos_armscreenpipeFirefoxCP Isolated Web Contentcef_server Helper (GPU)FirefoxcoreaudiodFirefoxCP Isolated Web Contentcef_serverActivity MonitorbluetoothdFirefoxCP Isolated Web ContentlaunchservicesdFirefoxCP Isolated Web ContentClaudeWispr FlowFirefoxCP Isolated Web ContentSlack Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxWispr Flow Helper (Renderer)SlackiTerm2logd133,2130,352,240,732,211,410,610,17,46,76,25,24,74,14,03,23,22,52,12,01,91,71,71,61,51,51,51,3HelpCPU Time23:57:56,134:10:51,076:36:59,779:33,168:05:12,5111:41,583:48:21,3740:29,288:24,841:49:45,331:01:28,8448,834:18,969:18,2920:51,1716:50,301:04:09,9219:54,7129:32,254:15,9343:35,121:00:13,6210:17,9014:25,025:37,2413:54,831:04:54,2317:06.14System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+43,85%43,01%13,13%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...#: AppsJira Cloud(alo)100% C8• Thu 28 May 18:23:53Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormreplaydcef_server Helper (Renderer)WindowServerlanguage_server_macos_armscreenpipeFirefoxCP Isolated Web Contentcef_server Helper (GPU)FirefoxcoreaudiodFirefoxCP Isolated Web Contentcef_serverActivity MonitorbluetoothdFirefoxCP Isolated Web ContentlaunchservicesdFirefoxCP Isolated Web ContentClaudeWispr FlowFirefoxCP Isolated Web ContentSlack Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxWispr Flow Helper (Renderer)SlackiTerm2logd133,2130,352,240,732,211,410,610,17,46,76,25,24,74,14,03,23,22,52,12,01,91,71,71,61,51,51,51,3HelpCPU Time23:57:56,134:10:51,076:36:59,779:33,168:05:12,5111:41,583:48:21,3740:29,288:24,841:49:45,331:01:28,8448,834:18,969:18,2920:51,1716:50,301:04:09,9219:54,7129:32,254:15,9343:35,121:00:13,6210:17,9014:25,025:37,2413:54,831:04:54,2317:06.14System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+43,85%43,01%13,13%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...#: AppsJira Cloud(alo)100% C8• Thu 28 May 18:23:53Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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2026-05-28T15:05:27.430928+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779980727430_m2.jpg...
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PhpStorm
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faVsco.js – Hubspot/Service.php
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-lCSamcetesconAvatawolcnnedvilycimbato.ongy uimaeumyociwiceonlealendaraerm>@ Close>L copperhcrmobiacteDecorateActivityIeoummy>@ Helpers@ Hubspotaccountsynesdotee>DAction:aConoesynosioo> DDTOv D Journa(C) HubspotClientCredentiC HubspotDealWebhook©) Hubspot JoumalAdiCiec) Hubsoor ouma Pouna© HubsootWebhookSubeCHourna Aoikest tono© .JournalBatchSizelImiteC)Hlourne Eventitranstoma Metadate> OpportunitySyncStrategyaPac nationi> L ProspectSearchStrateg.Rediswameatitine© BatchSyncCollector.php@ RatchSunePadeChoiesn© Clent.phoe CnesdhaslCtaaneChoindC. DealFieldsService.php© DecorateActivity.phpe Soldnofnitinne nho© FieldTvoeConverter.oho©HubspotClientinterface.oh© HubspotTokenManager.of© PavloadBuilder.oho€ ResponseNormalize.ohoCNEMOOnec suncale daction ono© SvncRelatedActivitvManaaC) WesnookSunctatchproceC Activity,phpnanespace Jaminny servaces ura nuosporusesonoson. dot weel verneon orneunase: scring,Label: Scring,description: string,tunes staind.fieldlype: string,hidden: hoo.showCurrencySymbol: bool,options: array<arraytid: string,label: stringvalue?: stringnuusrocanceiracesyncurtnd destncerracesyncurinecadacaincerraceMotAkhAmosnRuSHaSh intonGandSavePlaybackLinkToCrnInterfacekenocernocynanzoulaczonencertacerecchkelacedacrv.cyIntertacenchtnmeneralg intenthicsRamorranteryloo kuo intentheverwnskeytarsinterthesuse Roso vevorcanvianelwenrairuse suncirmentrdlesinasuse woeimmiimause Suncseldstnaituse innortun'tySynchrat2 usacasorsvate const snt ENGAGENENT RONY MAY HENGTH 65536%Russonsprivate const string LOG DATE FORMAT = *Y-n-d H:1:s':nAluoto Anot "n+ PAToH MlOnATS ITMYT - 100%d-entity Il Mew oul reouest trodas 18:10)inu co moy to.uois+0.© ProspectCache.phe© Hubspot/Service.php x9| 4122SF [minny@localhost)© Salesforce/Service.php# console (EU) x (iii users (EU1769Ei7e1717=1718A console (STAGING)SELECT DISTINCT u.id, u.enait.FROM users uANNER JOIN acrvioes a 1-71.n. ON U.nd = a.user1dHERE a.TVOC UIKE "SES,ANs a,crearedar > BATE SUBINOWOR DINTERVAL SODAYseilp wu.dor urerar, uiname, U.sor cohone numhen1TER NETSCOunTDESAu.softphone_number, COUNT(a.id) as sns_countSELECT DISTINCT u.id, v.email, u.nane, u.team_id, t.name as tean_name,t.twilio_sns_sid, t.twilio_nessaging_sidFROM uSers uINNER JOIN teans t 1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)AND V.status = 1nonFe RY +nane MremasieSELECT * FROM teans WHERE nane LIKE "XToucLanes"; # 187, 289,SELECTCONCAT(U.id, CASE WHEN u.id = t.ouner id THEN ' (owner)' ELSE ** END) AS usenidv.enait,E. omner id FRON socioil,accounts saHTM ReAe TARIiAEALAHAJOTN toans + 1.n<->1: on t.id = u.team icWHERE u.tean_id = 187 and sa-provider = 'salesfonce':select * tron onnorunteles where 1d = 4845618= uodate 'activities" set 'accountid' = 4156632, "contact_id" = 6331639"opportunity_id' = 4843610,'activities', 'updated at' = 2826-85-22 87:16:17 aherelSid' = 31264367)*select * fron text_relays where created_at > '2026-05-01':select + fron actávities onden hy id desc.select + fron liseng nhene nane 13ke IySubragt.SELECT + EROM AnnontunstSes NHERE mnsd to hinf106a0cfad-2687-4457-0672-29a46786068d1) = mnsa:CAlAe +MSTASEWNOEAScolaet + Foon cthoae whand toar 4d = 555%Cecsdales OrcnnworceoeionhOojiminnytoreachsoartcnants as coarticioant// Line 144-150: If no enail natch, try DOMAIN matchleoryisrconsSrecords a Sthis=sfindCrmDomainRecords(crmService: ScrmService, ...):M d This nay call Salesforce::matchByDomain()Steo 7: Domain Search Triaaers Doportunity Syncnownthirthnoenotoudt @hxacdtcawiithraaadlonooretunsIl To get cocortunity details, it calls:// CachedCreServiceDecorator or SalesforcelServicoScraservice-syncopportunttylScrProviderlo// Calls importOpportunity()Step 8: The Bug - ImportOpportunitvß) Creates Temporary RecoreTaloh.a/users/was/Tioinay/aoo/aon/Services/cra/Salestorce/Service.o0o:430-144%private function inportOpportunity(ScreData): ?OpportunityM 8s. Restore tron trash Cline 1430)Sthis=>restoreAnyTrashedEntity(Sthis=>config->opportunities(), scrmData('Id']):// 80. CREATE/UPDATE - Opportunity now EXISTS with valid 10! (Lines 1436-1437Sopportunity = sthis→config-sopportunities)JCAt thie Cooat CANACtunTNNAC VALTO CAA 17005257Mihoor edaitneind the thiebins 1442Sthicastemethooortntterfiolchata/Kerhathr CorBlalde. ConnoctunttuesfaleI1 8A. MOM Celeta se nonín (ina 1444)Sthis=shandle0biectDeletion(Sopportunity, Scrnbata)I/ 8e. Return null (Lines 1446-1448)socoortuny-o"rasheco)Ctan a.tha Cheesdad nalatadttnisoue to/detvi$ AdhotsI Modeud Thams. 7821 UTE-яautend...
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-lCSamcetesconAvatawolcnnedvilycimbato.ongy uimaeumyociwiceonlealendaraerm>@ Close>L copperhcrmobiacteDecorateActivityIeoummy>@ Helpers@ Hubspotaccountsynesdotee>DAction:aConoesynosioo> DDTOv D Journa(C) HubspotClientCredentiC HubspotDealWebhook©) Hubspot JoumalAdiCiec) Hubsoor ouma Pouna© HubsootWebhookSubeCHourna Aoikest tono© .JournalBatchSizelImiteC)Hlourne Eventitranstoma Metadate> OpportunitySyncStrategyaPac nationi> L ProspectSearchStrateg.Rediswameatitine© BatchSyncCollector.php@ RatchSunePadeChoiesn© Clent.phoe CnesdhaslCtaaneChoindC. DealFieldsService.php© DecorateActivity.phpe Soldnofnitinne nho© FieldTvoeConverter.oho©HubspotClientinterface.oh© HubspotTokenManager.of© PavloadBuilder.oho€ ResponseNormalize.ohoCNEMOOnec suncale daction ono© SvncRelatedActivitvManaaC) WesnookSunctatchproceC Activity,phpnanespace Jaminny servaces ura nuosporusesonoson. dot weel verneon orneunase: scring,Label: Scring,description: string,tunes staind.fieldlype: string,hidden: hoo.showCurrencySymbol: bool,options: array<arraytid: string,label: stringvalue?: stringnuusrocanceiracesyncurtnd destncerracesyncurinecadacaincerraceMotAkhAmosnRuSHaSh intonGandSavePlaybackLinkToCrnInterfacekenocernocynanzoulaczonencertacerecchkelacedacrv.cyIntertacenchtnmeneralg intenthicsRamorranteryloo kuo intentheverwnskeytarsinterthesuse Roso vevorcanvianelwenrairuse suncirmentrdlesinasuse woeimmiimause Suncseldstnaituse innortun'tySynchrat2 usacasorsvate const snt ENGAGENENT RONY MAY HENGTH 65536%Russonsprivate const string LOG DATE FORMAT = *Y-n-d H:1:s':nAluoto Anot "n+ PAToH MlOnATS ITMYT - 100%d-entity Il Mew oul reouest trodas 18:10)inu co moy to.uois+0.© ProspectCache.phe© Hubspot/Service.php x9| 4122SF [minny@localhost)© Salesforce/Service.php# console (EU) x (iii users (EU1769Ei7e1717=1718A console (STAGING)SELECT DISTINCT u.id, u.enait.FROM users uANNER JOIN acrvioes a 1-71.n. ON U.nd = a.user1dHERE a.TVOC UIKE "SES,ANs a,crearedar > BATE SUBINOWOR DINTERVAL SODAYseilp wu.dor urerar, uiname, U.sor cohone numhen1TER NETSCOunTDESAu.softphone_number, COUNT(a.id) as sns_countSELECT DISTINCT u.id, v.email, u.nane, u.team_id, t.name as tean_name,t.twilio_sns_sid, t.twilio_nessaging_sidFROM uSers uINNER JOIN teans t 1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)AND V.status = 1nonFe RY +nane MremasieSELECT * FROM teans WHERE nane LIKE "XToucLanes"; # 187, 289,SELECTCONCAT(U.id, CASE WHEN u.id = t.ouner id THEN ' (owner)' ELSE ** END) AS usenidv.enait,E. omner id FRON socioil,accounts saHTM ReAe TARIiAEALAHAJOTN toans + 1.n<->1: on t.id = u.team icWHERE u.tean_id = 187 and sa-provider = 'salesfonce':select * tron onnorunteles where 1d = 4845618= uodate 'activities" set 'accountid' = 4156632, "contact_id" = 6331639"opportunity_id' = 4843610,'activities', 'updated at' = 2826-85-22 87:16:17 aherelSid' = 31264367)*select * fron text_relays where created_at > '2026-05-01':select + fron actávities onden hy id desc.select + fron liseng nhene nane 13ke IySubragt.SELECT + EROM AnnontunstSes NHERE mnsd to hinf106a0cfad-2687-4457-0672-29a46786068d1) = mnsa:CAlAe +MSTASEWNOEAScolaet + Foon cthoae whand toar 4d = 555%Cecsdales OrcnnworceoeionhOojiminnytoreachsoartcnants as coarticioant// Line 144-150: If no enail natch, try DOMAIN matchleoryisrconsSrecords a Sthis=sfindCrmDomainRecords(crmService: ScrmService, ...):M d This nay call Salesforce::matchByDomain()Steo 7: Domain Search Triaaers Doportunity Syncnownthirthnoenotoudt @hxacdtcawiithraaadlonooretunsIl To get cocortunity details, it calls:// CachedCreServiceDecorator or SalesforcelServicoScraservice-syncopportunttylScrProviderlo// Calls importOpportunity()Step 8: The Bug - ImportOpportunitvß) Creates Temporary RecoreTaloh.a/users/was/Tioinay/aoo/aon/Services/cra/Salestorce/Service.o0o:430-144%private function inportOpportunity(ScreData): ?OpportunityM 8s. Restore tron trash Cline 1430)Sthis=>restoreAnyTrashedEntity(Sthis=>config->opportunities(), scrmData('Id']):// 80. CREATE/UPDATE - Opportunity now EXISTS with valid 10! (Lines 1436-1437Sopportunity = sthis→config-sopportunities)JCAt thie Cooat CANACtunTNNAC VALTO CAA 17005257Mihoor edaitneind the thiebins 1442Sthicastemethooortntterfiolchata/Kerhathr CorBlalde. ConnoctunttuesfaleI1 8A. MOM Celeta se nonín (ina 1444)Sthis=shandle0biectDeletion(Sopportunity, Scrnbata)I/ 8e. Return null (Lines 1446-1448)socoortuny-o"rasheco)Ctan a.tha Cheesdad nalatadttnisoue to/detvi$ AdhotsI Modeud Thams. 7821 UTE-яautend...
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779980727324_m1.jpg...
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PhpStorm
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faVsco.js – Hubspot/Service.php
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydscreenpipeWindowServerlanguage_server_macos_armFirefoxCP Isolated Web ContentcoreaudiodlaunchservicesdFirefoxCP Isolated Web ContentActivity MonitorSlackbluetoothdFirefoxFirefoxCP Isolated Web ContentWispr FlowControl CentreiTerm2FirefoxCP Isolated Web ContentCursorUlViewService (Not Responding)Wispr Flow Helper (Renderer)ClaudeFirefoxCP Isolated Web ContentlogdFirefoxCP Isolated Web ContentPerfPowerServiceslaunchdKarabiner-Core-Service354,2181,150,037,223,814,09,58,55,14,83,83,53,52,82,72,62,42,42,21,91,61,61,61,51,41,31,31,2HelpCPU Time3:41:27,2123:35:21,686:27:01,143:42:56,187:58:14,2110:36,5038:41,801:00:21,701:03:31,1214,778:37,1013:41,0820:10,701:48:57,5316:24,323:52,4920:29,121:04:33,3742:53,805:56,635:20,1528:55,5613:17,2816:53,3710:09,441:54,5219:16,6120:31,85System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+41,73%58,27%0,00%CPUED→Jiminny ...# infrastructure_dev# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan GeorgievLo Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:05:27Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday ~ raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydscreenpipeWindowServerlanguage_server_macos_armFirefoxCP Isolated Web ContentcoreaudiodlaunchservicesdFirefoxCP Isolated Web ContentActivity MonitorSlackbluetoothdFirefoxFirefoxCP Isolated Web ContentWispr FlowControl CentreiTerm2FirefoxCP Isolated Web ContentCursorUlViewService (Not Responding)Wispr Flow Helper (Renderer)ClaudeFirefoxCP Isolated Web ContentlogdFirefoxCP Isolated Web ContentPerfPowerServiceslaunchdKarabiner-Core-Service354,2181,150,037,223,814,09,58,55,14,83,83,53,52,82,72,62,42,42,21,91,61,61,61,51,41,31,31,2HelpCPU Time3:41:27,2123:35:21,686:27:01,143:42:56,187:58:14,2110:36,5038:41,801:00:21,701:03:31,1214,778:37,1013:41,0820:10,701:48:57,5316:24,323:52,4920:29,121:04:33,3742:53,805:56,635:20,1528:55,5613:17,2816:53,3710:09,441:54,5219:16,6120:31,85System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+41,73%58,27%0,00%CPUED→Jiminny ...# infrastructure_dev# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan GeorgievLo Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:05:27Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday ~ raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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PhpStorm
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faVsco.js – Hubspot/Service.php
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1
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monitor_1
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NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
Start Listening for PHP Debug Connections
ServiceTest
Run 'ServiceTest'
Debug 'ServiceTest'
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JetBrains AI
Search Everywhere
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Previous Highlighted Error
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2797258224491139899
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
Start Listening for PHP Debug Connections
ServiceTest
Run 'ServiceTest'
Debug 'ServiceTest'
More Actions
JetBrains AI
Search Everywhere
IDE and Project Settings
Code changed:
Hide
Sync Changes
Hide This Notification
Analyzing…
Previous Highlighted Error
Next Highlighted Error
SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydscreenpipeWindowServerlanguage_server_macos_armFirefoxCP Isolated Web ContentcoreaudiodlaunchservicesdFirefoxCP Isolated Web ContentActivity MonitorSlackbluetoothdFirefoxFirefoxCP Isolated Web ContentWispr FlowControl CentreiTerm2FirefoxCP Isolated Web ContentCursorUlViewService (Not Responding)Wispr Flow Helper (Renderer)ClaudeFirefoxCP Isolated Web ContentlogdFirefoxCP Isolated Web ContentPerfPowerServiceslaunchdKarabiner-Core-Service354,2181,150,037,223,814,09,58,55,14,83,83,53,52,82,72,62,42,42,21,91,61,61,61,51,41,31,31,2HelpCPU Time3:41:27,2123:35:21,686:27:01,143:42:56,187:58:14,2110:36,5038:41,801:00:21,701:03:31,1214,778:37,1013:41,0820:10,701:48:57,5316:24,323:52,4920:29,121:04:33,3742:53,805:56,635:20,1528:55,5613:17,2816:53,3710:09,441:54,5219:16,6120:31,85System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+51,74%47,89%0,37%CPUED→Jiminny ...# infrastructure_dev# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan GeorgievLo Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:05:22Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday ~ raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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2026-05-21T07:40:07.876513+00:00
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PhpStorm
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faVsco.js – Hubspot/Service.php
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NULL
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections...
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Project: faVsco.js, menu
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Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
slackFV [EMAIL]=.phounit.result.cacheE .prettierignore= windsurtrulesphpde neloer.onophpide heloer_models.ohophp artisanM'CLAUDE.mdcomooser.isoncomooser.lockdependency-checker.json8 dev ison= ids tytl=infection.ison.distMLINSTAlI.mdMLINTERNAI WERHOOK SFTUP mdEjiminny_storageMiliconsos mdllM Makefile1рackace-lock. sonE phpstan.neon.dist= phostan-baseline.neon<> phpunit.xmlTe raw sal query.saM+ README.mdsô sonar-proiect propertiesE test.ov‹> Untitled Diaaram.xmliusvetur.confio.isM+ WEBHOOK FILTERING_IMPLEMENTATION.mo>1h External Librariesv =° Scratches and Consolesv batabase Consolesv AEU# console (EUlI DEAL RISKS (SU1A DITEUlA EU (EU]v Ajiminny@localhostA console (jiminny@localhost]# Di [liminny@localhostlA HS local [iiminny@localhostlA SF ['iiminny@localhost]& zoho dev [iiminny@localhost]V & PRODA console [PROD]& console 1 [PROD1LDIIPRODCActivityController.ong© ConvertLeadActivities.php= laravel.log4 SF jiminny@localhost]4 HS_local [jiminny@localhost]& console (PROD] X# console [euyLeadkepository.ong© PurgeLookupCache.php© SyncPlanhat.phpo synerorlannatpnpA console [STAGING]AcuivityLeadConverted.php© UserAutomatedreporscontroller.phpx© PlaybackController.php)Inteqrationapp/service.onoC) LeadConverted.ono570571C) CreateCommentedEvent.php(C) CreateSmsSentEvent.phpC) PlanhatActivityListener.php© AskAnythingPromptService.php572(C) AutomatedReportsRepositorv.php© AutomatedReportsCommand.phpphp api_v2.phpC) RequestGenerateReportJob.php573574© AutomatedReportResult.php(C) AutomatedReport.oho575use Jiminny \Services \Kiosk \AutomatedReports \ReportSortDirection;A1422 ^ v 576use Jiminny \Services\PlanhatService;use ectumtnace hutp kequestuse Inrowable,class UserAutomatedReportsController extends Controllenpublic const int RESULTS PER_ PAGE = 25:public const string SORT COLUMN = 'sort column':public const strina SORT DIRECTION = "sort direction':public function constructprivate readonly AutomatedReportsRepository $automatedReportsRepository.private readonly AutomatedRenortsService SautomatedRenortsServicelorivate readoni.v AniResponseService samiResponseServi.ce.orivate readoni.v Resnonse Sresnonse.private readonly PlanhatService $planhatService1...poST lanilv1lautomated-renorts/interest 1usadepublic function trackInterest(Request $request): JsonResponse(...}* Othnows ApplicationException58(09 >GET /api/v1/automated-reportspublic function list(Request Srequest): JsonResponse(...}125 0)DELETE/api/vl/automated-reports/kuuidpublic function delete(Request Srequest. string Suuid): JsonResponsef...} -609610--611612613616Tx: AutovSo jiminny vCONCAT(u.id, CASE WHEN U.id = t.owner_id THEN' (owner)' ELSE'' END) AS USEr_i041 A1 A40 V65 ^sa.*t.owner_id FROM social_accounts saNoun usens u on u.ide sa.sociablle 1diJOIN teams t 1..n<->1: on t.id = u.team_idWHERE u.team_id = 581 and sa.provider = 'salesforce';SELECT * FROM automated_report_results order by id desc;select * from features;select * from team_features where feature_id = 40;select * from teams where id = 556:select * trom automated reports:where id = 54: # 4fdd41f6-dcf0-30d0-b339-7345381b6044|"pat", "podcast"SELECT * FROM automated report results WHERE uuid to bin( '822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;select * from automated_report_results order by id desc;SELECT * FROMWHERE id = 1919:select * fromautomated report results WHERE report id = 54:select * from opportunities where id = 7594349:SELECT * FROM teams WHERE name LIKE '%Lesg': # 711. 692. [EMAIL] * from playbooks where team_id = 711; # event 226147SELEd * FROM Dlavbook catedonies WHERE Dlavbook 1d = 55151SELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event':SELECT * SROM eom fields WHEREI1d = 2261471SELECT * FROM crm_field_values WHERE crm_field_id = 226147;SELECT * FROM crm_configurations WHERE id = 692;SELSCTCONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '• END) AS user_id,v.emailsa.*,t.owner id FROM social accounts saJOIN users u on v.id = sa.sociable idJOIN teams t 1..n<->1: on t.id = u.team idWHERE U.team_id = 711 and sa.provider = 'salesforce";SELECT * FROM crm profiles cp JOIN users u 1..n<->1: on u.id = co.user id WHERE u.team_id = 711:select * from leadsselect * from calendarsSELECTS 0 hllsupoont Dally • In 4h 40m100% 52• Inu z1 May 10.10.34AskJiminnyReportActivityServiceTestvCascadePlaybook Categorie+0 ..connected. How isi. Can we vali eoneactivity tyee nith orit cabest aeeiewmane o, W dati anwsyggesinsingrow hohow to distinguishThoughts68 Fast Context How are playbook_categories populated and synced from crm_fields / crm_field_values... in 4.14s >Explored 4 files and searched 5 queriesRead ImportActivitvTypes.php #L95-104Searched olavbook cateaories in databaselmiarations (4) >egories|playbook_categories.*create in database/migrations (0)searched playoook_categor in database/migrations (<)Searched activity type in database/migrations (4)SurtingAsk anvthina (*4L)@ Codo Caudo Onue 17 ModiumNN Windeurf Toame 504.60...
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faVsco.js – Hubspot/Service.php
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"on_screen":true,"help_text":"Git Branch: master<br/>74 incoming commits<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_selected":false,"is_expanded":false}]...
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SlackFileEditViewGoHistoryWindowHelpscreelDOCKER0 81DEV (-zsh)₴2APP (-zsh)whisper_init_state:whisper_init_state:kv padsize=2.36 MBcompute buffer (conv)whisper_init_state: compute buffer (encode) =whisper_init_state: compute buffer (cross)=whisper_init_state:compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocatingwhisper_backend_init_gpu: device 0: Metal (type:1)whisper_backend_init_gpu: found GPU device 0: Metal (type: 1, cnt: 0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init: found device: Apple M1ggml_metal_init: picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrency= trueggml_metal_init: use graph optimizetruewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize =2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: compute buffer (encode) =whisper_init_state: compute buffer (cross)=whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocatingwhisper_backend_init_gpu:device 0: Metal (type: 1)whisper_backend_init_gpu: found GPUdevice 0: Metal (type: 1, cnt: 0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init: found device: Apple M1ggml_metal_init: picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrencytrueggml_metal_init:use graph optimizetruewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize=2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: compute buffer (encode) =whisper_init_state: compute buffer (cross)whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocating2026-05-21T10:13:41.913005ZINFO screenpipe_audio::audio_manager::manager: reconciliatior2026-05-21710:15:15.5768762INFO screenpipe_engine::event_driven_capture: content dedup:j Support Daily - in 4h 45 m100% С8• Thu 21 May 10:15:32•••EDQHomeDMsActivityFilesLater•••More+→Describe what you are looking forJiminny ...ThreadsC9 Unreadsà platform-inner-teamGalya Dimitrova, Nikolay Yankov, and youa ThreadsHuddles• Drafts & sentDirectories01External connections* Starred& jiminny-x-integrati...platform-inner-teamChannels# ai-chapter# alerts# backend# bugs# confusion-clinic# curiosity_lab# engineering# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# supportLukas Kovalik 31 minutes agoдобро утро, тази страница не трябва ли да япоказваме само ако няма reportsCleanShot 2026-05-21 at [EMAIL] your questions into ongoing insightsGalya Dimitrova 23 minutes agoДа, би трябвалоLukas Kovalik 22 minutes agoче сега ми го показва и ако имам reportLukas Kovalik 21 minutes agoна neptuneNewNikolay Yankov 6 minutes agoвсичко е наредReply...Also send to à platform-inner-team+AaYou're up to date...
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faVsco.js – Hubspot/Service.php
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity transcription.
...
|
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Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm\\Helpers;\n\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldValue;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\PlaybookCategory;\n\n/**\n * A collection of DB-related internal functionalities or all CRMs.\n */\nclass CrmHelperRepository\n{\n public function getPlaybookCategory(Playbook $playbook, string $categoryName): ?PlaybookCategory\n {\n /** @var ?PlaybookCategory */\n return $playbook->categories()\n ->where('name', trim($categoryName))\n ->orderBy('id', 'desc')\n ->first();\n }\n\n public function getActivityFieldValueByName(Field $activityField, string $categoryName): ?FieldValue\n {\n /** @var ?FieldValue */\n return $activityField->values()\n ->where('label', $categoryName)\n ->first();\n }\n\n public function existsActivityFieldValueByName(Field $activityField, string $categoryName): bool\n {\n return $activityField->values()\n ->where('label', $categoryName)\n ->exists();\n }\n\n public function hasFeature(Activity $activity, FeatureEnum $featureName): bool\n {\n return $activity->getUser()\n ->getTeam()\n ->hasFeature($featureName);\n }\n}","depth":4,"bounds":{"left":0.44547874,"top":0.09736632,"width":0.29022607,"height":0.8818835},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm\\Helpers;\n\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldValue;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\PlaybookCategory;\n\n/**\n * A collection of DB-related internal functionalities or all CRMs.\n */\nclass CrmHelperRepository\n{\n public function getPlaybookCategory(Playbook $playbook, string $categoryName): ?PlaybookCategory\n {\n /** @var ?PlaybookCategory */\n return $playbook->categories()\n ->where('name', trim($categoryName))\n ->orderBy('id', 'desc')\n ->first();\n }\n\n public function getActivityFieldValueByName(Field $activityField, string $categoryName): ?FieldValue\n {\n /** @var ?FieldValue */\n return $activityField->values()\n ->where('label', $categoryName)\n ->first();\n }\n\n public function existsActivityFieldValueByName(Field $activityField, string $categoryName): bool\n {\n return $activityField->values()\n ->where('label', $categoryName)\n ->exists();\n }\n\n public function hasFeature(Activity $activity, FeatureEnum $featureName): bool\n {\n return $activity->getUser()\n ->getTeam()\n ->hasFeature($featureName);\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity transcription.
...
|
NULL
|
NULL
|
NULL
|
NULL
|
|
65465
|
2306
|
13
|
2026-05-21T07:39:55.427516+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-21/1779 /Users/lukas/.screenpipe/data/data/2026-05-21/1779349195427_m1.jpg...
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faVsco.js – Hubspot/Service.php
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8043719072324535154
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-8628527368849355612
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click
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Project: faVsco.js, menu
SlackFileEditViewGoHistor Project: faVsco.js, menu
SlackFileEditViewGoHistoryWindowHelpscreelDOCKER0 81DEV (-zsh)₴2APP (-zsh)whisper_init_state:whisper_init_state:kv padsize=2.36 MBcompute buffer (conv)whisper_init_state: compute buffer (encode) =whisper_init_state: compute buffer (cross)=whisper_init_state:compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocatingwhisper_backend_init_gpu: device 0: Metal (type:1)whisper_backend_init_gpu: found GPU device 0: Metal (type: 1, cnt: 0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init: found device: Apple M1ggml_metal_init: picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrency= trueggml_metal_init: use graph optimizetruewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize =2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: compute buffer (encode) =whisper_init_state: compute buffer (cross)=whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocatingwhisper_backend_init_gpu:device 0: Metal (type: 1)whisper_backend_init_gpu: found GPUdevice 0: Metal (type: 1, cnt: 0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init: found device: Apple M1ggml_metal_init: picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrencytrueggml_metal_init:use graph optimizetruewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize=2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: compute buffer (encode) =whisper_init_state: compute buffer (cross)whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocating2026-05-21T10:13:41.913005ZINFO screenpipe_audio::audio_manager::manager: reconciliatior2026-05-21710:15:15.5768762INFO screenpipe_engine::event_driven_capture: content dedup:j Support Daily - in 4h 45 m100% С8• Thu 21 May 10:15:32•••EDQHomeDMsActivityFilesLater•••More+→Describe what you are looking forJiminny ...ThreadsC9 Unreadsà platform-inner-teamGalya Dimitrova, Nikolay Yankov, and youa ThreadsHuddles• Drafts & sentDirectories01External connections* Starred& jiminny-x-integrati...platform-inner-teamChannels# ai-chapter# alerts# backend# bugs# confusion-clinic# curiosity_lab# engineering# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# supportLukas Kovalik 31 minutes agoдобро утро, тази страница не трябва ли да япоказваме само ако няма reportsCleanShot 2026-05-21 at [EMAIL] your questions into ongoing insightsGalya Dimitrova 23 minutes agoДа, би трябвалоLukas Kovalik 22 minutes agoче сега ми го показва и ако имам reportLukas Kovalik 21 minutes agoна neptuneNewNikolay Yankov 6 minutes agoвсичко е наредReply...Also send to à platform-inner-team+AaYou're up to date...
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2026-05-07T16:03:11.637435+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-07/1778 /Users/lukas/.screenpipe/data/data/2026-05-07/1778169791637_m1.jpg...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string TYPE_NOTE = 'NOTE';
private const string TYPE_MEETING = 'MEETING';
private const string TYPE_CALL = 'CALL';
private const string API_URL = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' ...
|
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CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 'true' : 'false',\n ];\n $queryString = http_build_query($queryParams);\n\n $owners = [];\n\n try {\n $response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);\n $responseData = $response?->toArray();\n\n foreach ($responseData['results'] as $result) {\n try {\n $owners[] = Owner::create($result);\n } catch (Throwable $e) {\n $this->log->error('[HubSpot] Failed to process owner data', [\n 'result' => $result,\n 'error' => $e->getMessage(),\n ]);\n\n continue;\n }\n }\n } catch (Throwable $e) {\n $this->log->error('HubSpot] Failed to fetch owners', [\n 'archived' => $archived,\n 'error' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n return $owners;\n }\n\n public function getMeeting(string $engagementId): ObjectWithAssociations\n {\n return $this->getNewInstance()->crm()->objects()->basicApi()\n ->getById('meeting', $engagementId, null, 'contact,company,deal');\n }\n\n public function deleteEngagement(string $engagementId): void\n {\n $this->getInstance()->engagements()->delete((int) $engagementId);\n }\n\n public function getAssociationsData(array $ids, string $fromObject, string $toObject): array\n {\n $associationData = [];\n $idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);\n\n foreach ($idChunks as $idChunk) {\n try {\n $batchInput = new \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchInputPublicObjectId();\n $batchInput->setInputs(array_map(function ($id) {\n $publicObjectId = new \\HubSpot\\Client\\Crm\\Associations\\Model\\PublicObjectId();\n $publicObjectId->setId($id);\n\n return $publicObjectId;\n }, $idChunk));\n\n $associatedObjectsData = $this\n ->getNewInstance()\n ->crm()\n ->associations()\n ->batchApi()\n ->read($fromObject, $toObject, $batchInput);\n\n if ($associatedObjectsData instanceof \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchResponsePublicAssociationMulti) {\n foreach ($associatedObjectsData->getResults() as $association) {\n $from = $association->getFrom()->getId();\n $toAssociations = $association->getTo();\n\n if (! empty($toAssociations)) {\n $associationData[$from] = array_map(function ($item) {\n return $item->getId();\n }, $toAssociations);\n }\n }\n }\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to fetch associations', [\n 'from_object' => $fromObject,\n 'to_object' => $toObject,\n 'reason' => $e->getMessage(),\n ]);\n }\n }\n\n return $associationData;\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteAssociationType(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'note_to_deal',\n NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it\n NoteObject::Account => 'note_to_company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteObject(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'deal',\n NoteObject::Lead, NoteObject::Contact => 'contact',\n NoteObject::Account => 'company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n public function addAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/create\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n public function removeAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/archive\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse HubSpot\\Client\\Crm\\Deals\\ApiException as DealApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\ApiException as ContactApiException;\nuse HubSpot\\Client\\Crm\\Companies\\ApiException as CompanyApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectWithAssociations as ContactsWithAssociations;\nuse HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectWithAssociations as CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 'true' : 'false',\n ];\n $queryString = http_build_query($queryParams);\n\n $owners = [];\n\n try {\n $response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);\n $responseData = $response?->toArray();\n\n foreach ($responseData['results'] as $result) {\n try {\n $owners[] = Owner::create($result);\n } catch (Throwable $e) {\n $this->log->error('[HubSpot] Failed to process owner data', [\n 'result' => $result,\n 'error' => $e->getMessage(),\n ]);\n\n continue;\n }\n }\n } catch (Throwable $e) {\n $this->log->error('HubSpot] Failed to fetch owners', [\n 'archived' => $archived,\n 'error' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n return $owners;\n }\n\n public function getMeeting(string $engagementId): ObjectWithAssociations\n {\n return $this->getNewInstance()->crm()->objects()->basicApi()\n ->getById('meeting', $engagementId, null, 'contact,company,deal');\n }\n\n public function deleteEngagement(string $engagementId): void\n {\n 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$association->getFrom()->getId();\n $toAssociations = $association->getTo();\n\n if (! empty($toAssociations)) {\n $associationData[$from] = array_map(function ($item) {\n return $item->getId();\n }, $toAssociations);\n }\n }\n }\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to fetch associations', [\n 'from_object' => $fromObject,\n 'to_object' => $toObject,\n 'reason' => $e->getMessage(),\n ]);\n }\n }\n\n return $associationData;\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteAssociationType(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'note_to_deal',\n NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it\n NoteObject::Account => 'note_to_company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteObject(NoteObject $noteObject): string\n 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Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open in Window, Multiple Cursors","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXLink","text":"Click to highlight","depth":4,"on_screen":false,"role_description":"link","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->logger->error('[HubSpot] Could not sync the profiles.', [\n 'team_id' => $this->team->getId(),\n 'reason' => $e->getMessage(),\n ]);\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n if ($owner->getArchived()) {\n // not supposed to fetch archived, but log anyway\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n continue;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n continue;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n\n if (! $user instanceof User) {\n continue;\n }\n\n $profile = $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n\n if ($userToSearch && $userToSearch->getId() === $user->getId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->search($objectType, $payload);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n try {\n return $this->client->search('contacts', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n// $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n// $name,\n// $this->getContactFields()\n// );\n// $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n// return null;\n\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n\n return $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n\n return null;\n }\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->logger->error('[HubSpot] Could not sync the profiles.', [\n 'team_id' => $this->team->getId(),\n 'reason' => $e->getMessage(),\n ]);\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n if ($owner->getArchived()) {\n // not supposed to fetch archived, but log anyway\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n continue;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n continue;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n\n if (! $user instanceof User) {\n continue;\n }\n\n $profile = $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n\n if ($userToSearch && $userToSearch->getId() === $user->getId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->search($objectType, $payload);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n try {\n return $this->client->search('contacts', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n// $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n// $name,\n// $this->getContactFields()\n// );\n// $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n// return null;\n\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n\n return $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n\n return null;\n }\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string TYPE_NOTE = 'NOTE';
private const string TYPE_MEETING = 'MEETING';
private const string TYPE_CALL = 'CALL';
private const string API_URL = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' ...
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Project: faVsco.js, menu
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Project: faVsco.js, menu
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FinderFileEditViewGoWindowHelplahl100% <78Thu 7 May 19:03:09STAGE (ssh)*3DOCKERDEV (-zsh)882APP (-zsh)DOCKER (-zsh)docker_lamp_1docker_lamp_12026-05-07 14:30:06 Running ['artisan'meeting-bot:schedule-bot] ….6S DONEdocker_1amp_1fd/1'2>&1docker_lamp_14sDONEdocker_1amp_11 '/usr/local/bin/php' 'artisan'meeting-bot: schedule-bot > */proc/1/2026-05-07 14:30:13 Running ['artisan'dialers:monitor-activities]1 '/usr/local/bin/php' 'artisan' dialers:monitor-activities › */proc/1/fd/1'2>&1docker_lamp_12026-05-07 14:30:17 Running ['artisan' jiminny:monitor-social-accountSJ3s DONEdocker_lamp_11 '/usr/local/bin/php' 'artisan' jiminny:monitor-social-accounts > */proc/1/fd/1'2>&1docker_lamp_12sDONEdocker_lamp_12026-05-07 14:30:20 Running ['artisan' mailbox:skip-lists:refresh]1 '/usr/local/bin/php' 'artisan'mailbox: skip-lists:refresh › */proc/1/fd/1'2>&1docker_lamp_112026-05-07 14:30:23 Running ['artisan' mailbox:batch:process --max-batches=15]2s DONEdocker_Lamp_11 '/usr/local/bin/php' 'artisan'mailbox:batch:process --max-batches=15 >*/proc/1/fd/1' 2>&1docker_lamp_112026-05-07 14:30:25 Running ['artisan' conference:monitor: count]1S DONEdocker_lamp_11 '/usr/local/bin/php' 'artisan' conference:monitor: count > */proc/1/fd/1'2>&1docker_lamp_12026-05-07 14:30:27 Running ['artisan' activity:purge-stale]2S DONEdocker_1amp_11 '/usr/local/bin/php' 'artisan' activity:purge-stale › '/proc/1/fd/12>&1docker_lamp_1docker_lamp_1docker_lamp_12026-05-07 14:30:30 Running ['artisan' mailbox:text-relay:sync] {"error":"invalid_request""error_description": "Invalidimpersonation \u0026quot; sub\u0026quot;field: @"docker_1amp_11}docker_lamp_14sDONEdocker_lamp_11 '/usr/local/bin/php' 'artisan' mailbox:text-relay:sync › */proc/1/fd/1' 2>&1docker_1amp_12026-05-07 14:30:35 Running ['artisan'conference:pre-meeting-notification]10s DONEdocker_1amp_111 '/usr/local/bin/php' 'artisan' conference:pre-meeting-notification'/proc/1/fd/1' 2>&1unexpected EOFukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/infrastructure/dev/docker (develop) $-zsh• *4screenpipe"Y2PROD (ssh)Run 'do-release-upgrade' to upgrade to it.-zsh|*** System restart required ***Last login: Mon Apr 27 07:45:272026 from 212.5.153.87lukas@jiminny-prod-bastion:~$ 0X T3 EU (-zsh)Last login: Thu May 7 09:29:14 on consolePoetry could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.toml file in /Users/lukas or its parents@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ I|T4STAGE (ssh)Run 'do-release-upgrade' to upgrade to it.*** System restart required ***Last login: Tue Apr 28 06:25:10 2026 from 212.5.153.87in:-$XIT5QA (-zsh)Last login: Thu May 7 09:44:56on ttys002Poetry could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.tomlfile in /Users/lukas or its parents$X 16FE (-zsh)Last login: Thu May 7 09:44:56on ttys004₴6181+PRODSTAGEPoetry could not find a pyproject.toml file in /Users/lukas or its parentsFRONTENDPoetry could not find a pyproject.tomlfile in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ I17 EXT (-zsh)Poetry could not find a pyproject.toml file in /Users/lukas or its parentsEXTENSIONPoetry could not find a pyproject.tomlfile in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ I|...
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string TYPE_NOTE = 'NOTE';
private const string TYPE_MEETING = 'MEETING';
private const string TYPE_CALL = 'CALL';
private const string API_URL = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' ...
|
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CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 'true' : 'false',\n ];\n $queryString = http_build_query($queryParams);\n\n $owners = [];\n\n try {\n $response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);\n $responseData = $response?->toArray();\n\n foreach ($responseData['results'] as $result) {\n try {\n $owners[] = Owner::create($result);\n } catch (Throwable $e) {\n $this->log->error('[HubSpot] Failed to process owner data', [\n 'result' => $result,\n 'error' => $e->getMessage(),\n ]);\n\n continue;\n }\n }\n } catch (Throwable $e) {\n $this->log->error('HubSpot] Failed to fetch owners', [\n 'archived' => $archived,\n 'error' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n return $owners;\n }\n\n public function getMeeting(string $engagementId): ObjectWithAssociations\n {\n return $this->getNewInstance()->crm()->objects()->basicApi()\n ->getById('meeting', $engagementId, null, 'contact,company,deal');\n }\n\n public function deleteEngagement(string $engagementId): void\n {\n $this->getInstance()->engagements()->delete((int) $engagementId);\n }\n\n public function getAssociationsData(array $ids, string $fromObject, string $toObject): array\n {\n $associationData = [];\n $idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);\n\n foreach ($idChunks as $idChunk) {\n try {\n $batchInput = new \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchInputPublicObjectId();\n $batchInput->setInputs(array_map(function ($id) {\n $publicObjectId = new \\HubSpot\\Client\\Crm\\Associations\\Model\\PublicObjectId();\n $publicObjectId->setId($id);\n\n return $publicObjectId;\n }, $idChunk));\n\n $associatedObjectsData = $this\n ->getNewInstance()\n ->crm()\n ->associations()\n ->batchApi()\n ->read($fromObject, $toObject, $batchInput);\n\n if ($associatedObjectsData instanceof \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchResponsePublicAssociationMulti) {\n foreach ($associatedObjectsData->getResults() as $association) {\n $from = $association->getFrom()->getId();\n $toAssociations = $association->getTo();\n\n if (! empty($toAssociations)) {\n $associationData[$from] = array_map(function ($item) {\n return $item->getId();\n }, $toAssociations);\n }\n }\n }\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to fetch associations', [\n 'from_object' => $fromObject,\n 'to_object' => $toObject,\n 'reason' => $e->getMessage(),\n ]);\n }\n }\n\n return $associationData;\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteAssociationType(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'note_to_deal',\n NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it\n NoteObject::Account => 'note_to_company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteObject(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'deal',\n NoteObject::Lead, NoteObject::Contact => 'contact',\n NoteObject::Account => 'company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n public function addAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/create\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n public function removeAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/archive\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n}","depth":4,"bounds":{"left":0.44148937,"top":0.09736632,"width":0.30784574,"height":0.90263367},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse HubSpot\\Client\\Crm\\Deals\\ApiException as DealApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\ApiException as ContactApiException;\nuse HubSpot\\Client\\Crm\\Companies\\ApiException as CompanyApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectWithAssociations as ContactsWithAssociations;\nuse HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectWithAssociations as CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 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Highlighted Error","depth":4,"bounds":{"left":0.40658244,"top":0.23144454,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.41389626,"top":0.23144454,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->logger->error('[HubSpot] Could not sync the profiles.', [\n 'team_id' => $this->team->getId(),\n 'reason' => $e->getMessage(),\n ]);\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n if ($owner->getArchived()) {\n // not supposed to fetch archived, but log anyway\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n continue;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n continue;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n\n if (! $user instanceof User) {\n continue;\n }\n\n $profile = $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n\n if ($userToSearch && $userToSearch->getId() === $user->getId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->search($objectType, $payload);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n try {\n return $this->client->search('contacts', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n// $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n// $name,\n// $this->getContactFields()\n// );\n// $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n// return null;\n\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n\n return $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n\n return null;\n }\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->logger->error('[HubSpot] Could not sync the profiles.', [\n 'team_id' => $this->team->getId(),\n 'reason' => $e->getMessage(),\n ]);\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n if ($owner->getArchived()) {\n // not supposed to fetch archived, but log anyway\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n continue;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n continue;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n\n if (! $user instanceof User) {\n continue;\n }\n\n $profile = $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n\n if ($userToSearch && $userToSearch->getId() === $user->getId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->search($objectType, $payload);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n try {\n return $this->client->search('contacts', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n// $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n// $name,\n// $this->getContactFields()\n// );\n// $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n// return null;\n\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n\n return $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n\n return null;\n }\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string TYPE_NOTE = 'NOTE';
private const string TYPE_MEETING = 'MEETING';
private const string TYPE_CALL = 'CALL';
private const string API_URL = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string TYPE_NOTE = 'NOTE';
private const string TYPE_MEETING = 'MEETING';
private const string TYPE_CALL = 'CALL';
private const string API_URL = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' ...
|
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CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 'true' : 'false',\n ];\n $queryString = http_build_query($queryParams);\n\n $owners = [];\n\n try {\n $response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);\n $responseData = $response?->toArray();\n\n foreach ($responseData['results'] as $result) {\n try {\n $owners[] = Owner::create($result);\n } catch (Throwable $e) {\n $this->log->error('[HubSpot] Failed to process owner data', [\n 'result' => $result,\n 'error' => $e->getMessage(),\n ]);\n\n continue;\n }\n }\n } catch (Throwable $e) {\n $this->log->error('HubSpot] Failed to fetch owners', [\n 'archived' => $archived,\n 'error' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n return $owners;\n }\n\n public function getMeeting(string $engagementId): ObjectWithAssociations\n {\n return $this->getNewInstance()->crm()->objects()->basicApi()\n ->getById('meeting', $engagementId, null, 'contact,company,deal');\n }\n\n public function deleteEngagement(string $engagementId): void\n {\n $this->getInstance()->engagements()->delete((int) $engagementId);\n }\n\n public function getAssociationsData(array $ids, string $fromObject, string $toObject): array\n {\n $associationData = [];\n $idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);\n\n foreach ($idChunks as $idChunk) {\n try {\n $batchInput = new \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchInputPublicObjectId();\n $batchInput->setInputs(array_map(function ($id) {\n $publicObjectId = new \\HubSpot\\Client\\Crm\\Associations\\Model\\PublicObjectId();\n $publicObjectId->setId($id);\n\n return $publicObjectId;\n }, $idChunk));\n\n $associatedObjectsData = $this\n ->getNewInstance()\n ->crm()\n ->associations()\n ->batchApi()\n ->read($fromObject, $toObject, $batchInput);\n\n if ($associatedObjectsData instanceof \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchResponsePublicAssociationMulti) {\n foreach ($associatedObjectsData->getResults() as $association) {\n $from = $association->getFrom()->getId();\n $toAssociations = $association->getTo();\n\n if (! empty($toAssociations)) {\n $associationData[$from] = array_map(function ($item) {\n return $item->getId();\n }, $toAssociations);\n }\n }\n }\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to fetch associations', [\n 'from_object' => $fromObject,\n 'to_object' => $toObject,\n 'reason' => $e->getMessage(),\n ]);\n }\n }\n\n return $associationData;\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteAssociationType(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'note_to_deal',\n NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it\n NoteObject::Account => 'note_to_company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteObject(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'deal',\n NoteObject::Lead, NoteObject::Contact => 'contact',\n NoteObject::Account => 'company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n public function addAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/create\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n public function removeAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/archive\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse HubSpot\\Client\\Crm\\Deals\\ApiException as DealApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\ApiException as ContactApiException;\nuse HubSpot\\Client\\Crm\\Companies\\ApiException as CompanyApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectWithAssociations as ContactsWithAssociations;\nuse HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectWithAssociations as CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 'true' : 'false',\n ];\n $queryString = http_build_query($queryParams);\n\n $owners = [];\n\n try {\n $response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);\n $responseData = $response?->toArray();\n\n foreach ($responseData['results'] as $result) {\n try {\n $owners[] = Owner::create($result);\n } catch (Throwable $e) {\n $this->log->error('[HubSpot] Failed to process owner data', [\n 'result' => $result,\n 'error' => $e->getMessage(),\n ]);\n\n continue;\n }\n }\n } catch (Throwable $e) {\n $this->log->error('HubSpot] Failed to fetch owners', [\n 'archived' => $archived,\n 'error' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n return $owners;\n }\n\n public function getMeeting(string $engagementId): ObjectWithAssociations\n {\n return $this->getNewInstance()->crm()->objects()->basicApi()\n ->getById('meeting', $engagementId, null, 'contact,company,deal');\n }\n\n public function deleteEngagement(string $engagementId): void\n {\n 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->logger->error('[HubSpot] Could not sync the profiles.', [\n 'team_id' => $this->team->getId(),\n 'reason' => $e->getMessage(),\n ]);\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n if ($owner->getArchived()) {\n // not supposed to fetch archived, but log anyway\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n continue;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n continue;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n\n if (! $user instanceof User) {\n continue;\n }\n\n $profile = $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n\n if ($userToSearch && $userToSearch->getId() === $user->getId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->search($objectType, $payload);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n try {\n return $this->client->search('contacts', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n// $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n// $name,\n// $this->getContactFields()\n// );\n// $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n// return null;\n\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n\n return $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n\n return null;\n }\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->logger->error('[HubSpot] Could not sync the profiles.', [\n 'team_id' => $this->team->getId(),\n 'reason' => $e->getMessage(),\n ]);\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n if ($owner->getArchived()) {\n // not supposed to fetch archived, but log anyway\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n continue;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n continue;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n\n if (! $user instanceof User) {\n continue;\n }\n\n $profile = $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n\n if ($userToSearch && $userToSearch->getId() === $user->getId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->search($objectType, $payload);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n try {\n return $this->client->search('contacts', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n// $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n// $name,\n// $this->getContactFields()\n// );\n// $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n// return null;\n\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n\n return $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n\n return null;\n }\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string TYPE_NOTE = 'NOTE';
private const string TYPE_MEETING = 'MEETING';
private const string TYPE_CALL = 'CALL';
private const string API_URL = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string TYPE_NOTE = 'NOTE';
private const string TYPE_MEETING = 'MEETING';
private const string TYPE_CALL = 'CALL';
private const string API_URL = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' ...
|
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CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 'true' : 'false',\n ];\n $queryString = http_build_query($queryParams);\n\n $owners = [];\n\n try {\n $response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);\n $responseData = $response?->toArray();\n\n foreach ($responseData['results'] as $result) {\n try {\n $owners[] = Owner::create($result);\n } catch (Throwable $e) {\n $this->log->error('[HubSpot] Failed to process owner data', [\n 'result' => $result,\n 'error' => $e->getMessage(),\n ]);\n\n continue;\n }\n }\n } catch (Throwable $e) {\n $this->log->error('HubSpot] Failed to fetch owners', [\n 'archived' => $archived,\n 'error' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n return $owners;\n }\n\n public function getMeeting(string $engagementId): ObjectWithAssociations\n {\n return $this->getNewInstance()->crm()->objects()->basicApi()\n ->getById('meeting', $engagementId, null, 'contact,company,deal');\n }\n\n public function deleteEngagement(string $engagementId): void\n {\n $this->getInstance()->engagements()->delete((int) $engagementId);\n }\n\n public function getAssociationsData(array $ids, string $fromObject, string $toObject): array\n {\n $associationData = [];\n $idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);\n\n foreach ($idChunks as $idChunk) {\n try {\n $batchInput = new \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchInputPublicObjectId();\n $batchInput->setInputs(array_map(function ($id) {\n $publicObjectId = new \\HubSpot\\Client\\Crm\\Associations\\Model\\PublicObjectId();\n $publicObjectId->setId($id);\n\n return $publicObjectId;\n }, $idChunk));\n\n $associatedObjectsData = $this\n ->getNewInstance()\n ->crm()\n ->associations()\n ->batchApi()\n ->read($fromObject, $toObject, $batchInput);\n\n if ($associatedObjectsData instanceof \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchResponsePublicAssociationMulti) {\n foreach ($associatedObjectsData->getResults() as $association) {\n $from = $association->getFrom()->getId();\n $toAssociations = $association->getTo();\n\n if (! empty($toAssociations)) {\n $associationData[$from] = array_map(function ($item) {\n return $item->getId();\n }, $toAssociations);\n }\n }\n }\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to fetch associations', [\n 'from_object' => $fromObject,\n 'to_object' => $toObject,\n 'reason' => $e->getMessage(),\n ]);\n }\n }\n\n return $associationData;\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteAssociationType(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'note_to_deal',\n NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it\n NoteObject::Account => 'note_to_company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteObject(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'deal',\n NoteObject::Lead, NoteObject::Contact => 'contact',\n NoteObject::Account => 'company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n public function addAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/create\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n public function removeAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/archive\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse HubSpot\\Client\\Crm\\Deals\\ApiException as DealApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\ApiException as ContactApiException;\nuse HubSpot\\Client\\Crm\\Companies\\ApiException as CompanyApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectWithAssociations as ContactsWithAssociations;\nuse HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectWithAssociations as CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 'true' : 'false',\n ];\n $queryString = http_build_query($queryParams);\n\n $owners = [];\n\n try {\n $response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);\n $responseData = $response?->toArray();\n\n foreach ($responseData['results'] as $result) {\n try {\n $owners[] = Owner::create($result);\n } catch (Throwable $e) {\n $this->log->error('[HubSpot] Failed to process owner data', [\n 'result' => $result,\n 'error' => $e->getMessage(),\n ]);\n\n continue;\n }\n }\n } catch (Throwable $e) {\n $this->log->error('HubSpot] Failed to fetch owners', [\n 'archived' => $archived,\n 'error' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n return $owners;\n }\n\n public function getMeeting(string $engagementId): ObjectWithAssociations\n {\n return $this->getNewInstance()->crm()->objects()->basicApi()\n ->getById('meeting', $engagementId, null, 'contact,company,deal');\n }\n\n public function deleteEngagement(string $engagementId): void\n {\n 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->logger->error('[HubSpot] Could not sync the profiles.', [\n 'team_id' => $this->team->getId(),\n 'reason' => $e->getMessage(),\n ]);\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n if ($owner->getArchived()) {\n // not supposed to fetch archived, but log anyway\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n continue;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n continue;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n\n if (! $user instanceof User) {\n continue;\n }\n\n $profile = $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n\n if ($userToSearch && $userToSearch->getId() === $user->getId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->search($objectType, $payload);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n try {\n return $this->client->search('contacts', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n// $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n// $name,\n// $this->getContactFields()\n// );\n// $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n// return null;\n\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n\n return $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n\n return null;\n }\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->logger->error('[HubSpot] Could not sync the profiles.', [\n 'team_id' => $this->team->getId(),\n 'reason' => $e->getMessage(),\n ]);\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n if ($owner->getArchived()) {\n // not supposed to fetch archived, but log anyway\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n continue;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n continue;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n\n if (! $user instanceof User) {\n continue;\n }\n\n $profile = $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n\n if ($userToSearch && $userToSearch->getId() === $user->getId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->search($objectType, $payload);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n try {\n return $this->client->search('contacts', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n// $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n// $name,\n// $this->getContactFields()\n// );\n// $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n// return null;\n\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n\n return $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n\n return null;\n }\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string TYPE_NOTE = 'NOTE';
private const string TYPE_MEETING = 'MEETING';
private const string TYPE_CALL = 'CALL';
private const string API_URL = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string TYPE_NOTE = 'NOTE';
private const string TYPE_MEETING = 'MEETING';
private const string TYPE_CALL = 'CALL';
private const string API_URL = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' ...
|
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CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 'true' : 'false',\n ];\n $queryString = http_build_query($queryParams);\n\n $owners = [];\n\n try {\n $response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);\n $responseData = $response?->toArray();\n\n foreach ($responseData['results'] as $result) {\n try {\n $owners[] = Owner::create($result);\n } catch (Throwable $e) {\n $this->log->error('[HubSpot] Failed to process owner data', [\n 'result' => $result,\n 'error' => $e->getMessage(),\n ]);\n\n continue;\n }\n }\n } catch (Throwable $e) {\n $this->log->error('HubSpot] Failed to fetch owners', [\n 'archived' => $archived,\n 'error' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n return $owners;\n }\n\n public function getMeeting(string $engagementId): ObjectWithAssociations\n {\n return $this->getNewInstance()->crm()->objects()->basicApi()\n ->getById('meeting', $engagementId, null, 'contact,company,deal');\n }\n\n public function deleteEngagement(string $engagementId): void\n {\n $this->getInstance()->engagements()->delete((int) $engagementId);\n }\n\n public function getAssociationsData(array $ids, string $fromObject, string $toObject): array\n {\n $associationData = [];\n $idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);\n\n foreach ($idChunks as $idChunk) {\n try {\n $batchInput = new \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchInputPublicObjectId();\n $batchInput->setInputs(array_map(function ($id) {\n $publicObjectId = new \\HubSpot\\Client\\Crm\\Associations\\Model\\PublicObjectId();\n $publicObjectId->setId($id);\n\n return $publicObjectId;\n }, $idChunk));\n\n $associatedObjectsData = $this\n ->getNewInstance()\n ->crm()\n ->associations()\n ->batchApi()\n ->read($fromObject, $toObject, $batchInput);\n\n if ($associatedObjectsData instanceof \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchResponsePublicAssociationMulti) {\n foreach ($associatedObjectsData->getResults() as $association) {\n $from = $association->getFrom()->getId();\n $toAssociations = $association->getTo();\n\n if (! empty($toAssociations)) {\n $associationData[$from] = array_map(function ($item) {\n return $item->getId();\n }, $toAssociations);\n }\n }\n }\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to fetch associations', [\n 'from_object' => $fromObject,\n 'to_object' => $toObject,\n 'reason' => $e->getMessage(),\n ]);\n }\n }\n\n return $associationData;\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteAssociationType(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'note_to_deal',\n NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it\n NoteObject::Account => 'note_to_company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteObject(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'deal',\n NoteObject::Lead, NoteObject::Contact => 'contact',\n NoteObject::Account => 'company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n public function addAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/create\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n public function removeAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/archive\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n}","depth":4,"bounds":{"left":0.44148937,"top":0.09736632,"width":0.30784574,"height":0.90263367},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse HubSpot\\Client\\Crm\\Deals\\ApiException as DealApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\ApiException as ContactApiException;\nuse HubSpot\\Client\\Crm\\Companies\\ApiException as CompanyApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectWithAssociations as ContactsWithAssociations;\nuse HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectWithAssociations as CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 'true' : 'false',\n ];\n $queryString = http_build_query($queryParams);\n\n $owners = [];\n\n try {\n $response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);\n $responseData = $response?->toArray();\n\n foreach ($responseData['results'] as $result) {\n try {\n $owners[] = Owner::create($result);\n } catch (Throwable $e) {\n $this->log->error('[HubSpot] Failed to process owner data', [\n 'result' => $result,\n 'error' => $e->getMessage(),\n ]);\n\n continue;\n }\n }\n } catch (Throwable $e) {\n $this->log->error('HubSpot] Failed to fetch owners', [\n 'archived' => $archived,\n 'error' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n return $owners;\n }\n\n public function getMeeting(string $engagementId): ObjectWithAssociations\n {\n return $this->getNewInstance()->crm()->objects()->basicApi()\n ->getById('meeting', $engagementId, null, 'contact,company,deal');\n }\n\n public function deleteEngagement(string $engagementId): void\n {\n 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Highlighted Error","depth":4,"bounds":{"left":0.40658244,"top":0.23144454,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.41389626,"top":0.23144454,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->logger->error('[HubSpot] Could not sync the profiles.', [\n 'team_id' => $this->team->getId(),\n 'reason' => $e->getMessage(),\n ]);\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n if ($owner->getArchived()) {\n // not supposed to fetch archived, but log anyway\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n continue;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n continue;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n\n if (! $user instanceof User) {\n continue;\n }\n\n $profile = $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n\n if ($userToSearch && $userToSearch->getId() === $user->getId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->search($objectType, $payload);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n try {\n return $this->client->search('contacts', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n// $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n// $name,\n// $this->getContactFields()\n// );\n// $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n// return null;\n\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n\n return $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n\n return null;\n }\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->logger->error('[HubSpot] Could not sync the profiles.', [\n 'team_id' => $this->team->getId(),\n 'reason' => $e->getMessage(),\n ]);\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n if ($owner->getArchived()) {\n // not supposed to fetch archived, but log anyway\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n continue;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n continue;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n\n if (! $user instanceof User) {\n continue;\n }\n\n $profile = $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n\n if ($userToSearch && $userToSearch->getId() === $user->getId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->search($objectType, $payload);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n try {\n return $this->client->search('contacts', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n// $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n// $name,\n// $this->getContactFields()\n// );\n// $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n// return null;\n\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n\n return $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n\n return null;\n }\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->search('calls', $payload);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string TYPE_NOTE = 'NOTE';
private const string TYPE_MEETING = 'MEETING';
private const string TYPE_CALL = 'CALL';
private const string API_URL = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"on_screen":true,"help_text":"Git Branch: master<br/>Some incoming commits are not fetched<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 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Settings","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.015277778,"height":0.025555555},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.014583333,"height":0.025555555},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse HubSpot\\Client\\Crm\\Deals\\ApiException as DealApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\ApiException as ContactApiException;\nuse HubSpot\\Client\\Crm\\Companies\\ApiException as CompanyApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectWithAssociations as ContactsWithAssociations;\nuse HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectWithAssociations as CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 'true' : 'false',\n ];\n $queryString = http_build_query($queryParams);\n\n $owners = [];\n\n try {\n $response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);\n $responseData = $response?->toArray();\n\n foreach ($responseData['results'] as $result) {\n try {\n $owners[] = Owner::create($result);\n } catch (Throwable $e) {\n $this->log->error('[HubSpot] Failed to process owner data', [\n 'result' => $result,\n 'error' => $e->getMessage(),\n ]);\n\n continue;\n }\n }\n } catch (Throwable $e) {\n $this->log->error('HubSpot] Failed to fetch owners', [\n 'archived' => $archived,\n 'error' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n return $owners;\n }\n\n public function getMeeting(string $engagementId): ObjectWithAssociations\n {\n return $this->getNewInstance()->crm()->objects()->basicApi()\n ->getById('meeting', $engagementId, null, 'contact,company,deal');\n }\n\n public function deleteEngagement(string $engagementId): void\n {\n $this->getInstance()->engagements()->delete((int) $engagementId);\n }\n\n public function getAssociationsData(array $ids, string $fromObject, string $toObject): array\n {\n $associationData = [];\n $idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);\n\n foreach ($idChunks as $idChunk) {\n try {\n $batchInput = new \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchInputPublicObjectId();\n $batchInput->setInputs(array_map(function ($id) {\n $publicObjectId = new \\HubSpot\\Client\\Crm\\Associations\\Model\\PublicObjectId();\n $publicObjectId->setId($id);\n\n return $publicObjectId;\n }, $idChunk));\n\n $associatedObjectsData = $this\n ->getNewInstance()\n ->crm()\n ->associations()\n ->batchApi()\n ->read($fromObject, $toObject, $batchInput);\n\n if ($associatedObjectsData instanceof \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchResponsePublicAssociationMulti) {\n foreach ($associatedObjectsData->getResults() as $association) {\n $from = $association->getFrom()->getId();\n $toAssociations = $association->getTo();\n\n if (! empty($toAssociations)) {\n $associationData[$from] = array_map(function ($item) {\n return $item->getId();\n }, $toAssociations);\n }\n }\n }\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to fetch associations', [\n 'from_object' => $fromObject,\n 'to_object' => $toObject,\n 'reason' => $e->getMessage(),\n ]);\n }\n }\n\n return $associationData;\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteAssociationType(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'note_to_deal',\n NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it\n NoteObject::Account => 'note_to_company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteObject(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'deal',\n NoteObject::Lead, NoteObject::Contact => 'contact',\n NoteObject::Account => 'company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n public function addAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/create\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n public function removeAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/archive\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse HubSpot\\Client\\Crm\\Deals\\ApiException as DealApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\ApiException as ContactApiException;\nuse HubSpot\\Client\\Crm\\Companies\\ApiException as CompanyApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectWithAssociations as ContactsWithAssociations;\nuse HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectWithAssociations as CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 'true' : 'false',\n ];\n $queryString = http_build_query($queryParams);\n\n $owners = [];\n\n try {\n $response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);\n $responseData = $response?->toArray();\n\n foreach ($responseData['results'] as $result) {\n try {\n $owners[] = Owner::create($result);\n } catch (Throwable $e) {\n $this->log->error('[HubSpot] Failed to process owner data', [\n 'result' => $result,\n 'error' => $e->getMessage(),\n ]);\n\n continue;\n }\n }\n } catch (Throwable $e) {\n $this->log->error('HubSpot] Failed to fetch owners', [\n 'archived' => $archived,\n 'error' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n return $owners;\n }\n\n public function getMeeting(string $engagementId): ObjectWithAssociations\n {\n return $this->getNewInstance()->crm()->objects()->basicApi()\n ->getById('meeting', $engagementId, null, 'contact,company,deal');\n }\n\n public function deleteEngagement(string $engagementId): void\n {\n $this->getInstance()->engagements()->delete((int) $engagementId);\n }\n\n public function getAssociationsData(array $ids, string $fromObject, string $toObject): array\n {\n $associationData = [];\n $idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);\n\n foreach ($idChunks as $idChunk) {\n try {\n $batchInput = new \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchInputPublicObjectId();\n $batchInput->setInputs(array_map(function ($id) {\n $publicObjectId = new \\HubSpot\\Client\\Crm\\Associations\\Model\\PublicObjectId();\n $publicObjectId->setId($id);\n\n return $publicObjectId;\n }, $idChunk));\n\n $associatedObjectsData = $this\n ->getNewInstance()\n ->crm()\n ->associations()\n ->batchApi()\n ->read($fromObject, $toObject, $batchInput);\n\n if ($associatedObjectsData instanceof \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchResponsePublicAssociationMulti) {\n foreach ($associatedObjectsData->getResults() as $association) {\n $from = $association->getFrom()->getId();\n $toAssociations = $association->getTo();\n\n if (! empty($toAssociations)) {\n $associationData[$from] = array_map(function ($item) {\n return $item->getId();\n }, $toAssociations);\n }\n }\n }\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to fetch associations', [\n 'from_object' => $fromObject,\n 'to_object' => $toObject,\n 'reason' => $e->getMessage(),\n ]);\n }\n }\n\n return $associationData;\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteAssociationType(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'note_to_deal',\n NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it\n NoteObject::Account => 'note_to_company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteObject(NoteObject $noteObject): string\n 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Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open in Window, Multiple Cursors","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXLink","text":"Click to highlight","depth":4,"on_screen":false,"role_description":"link","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 'true' : 'false',\n ];\n $queryString = http_build_query($queryParams);\n\n $owners = [];\n\n try {\n $response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);\n $responseData = $response?->toArray();\n\n foreach ($responseData['results'] as $result) {\n try {\n $owners[] = Owner::create($result);\n } catch (Throwable $e) {\n $this->log->error('[HubSpot] Failed to process owner data', [\n 'result' => $result,\n 'error' => $e->getMessage(),\n ]);\n\n continue;\n }\n }\n } catch (Throwable $e) {\n $this->log->error('HubSpot] Failed to fetch owners', [\n 'archived' => $archived,\n 'error' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n return $owners;\n }\n\n public function getMeeting(string $engagementId): ObjectWithAssociations\n {\n return $this->getNewInstance()->crm()->objects()->basicApi()\n ->getById('meeting', $engagementId, null, 'contact,company,deal');\n }\n\n public function deleteEngagement(string $engagementId): void\n {\n $this->getInstance()->engagements()->delete((int) $engagementId);\n }\n\n public function getAssociationsData(array $ids, string $fromObject, string $toObject): array\n {\n $associationData = [];\n $idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);\n\n foreach ($idChunks as $idChunk) {\n try {\n $batchInput = new \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchInputPublicObjectId();\n $batchInput->setInputs(array_map(function ($id) {\n $publicObjectId = new \\HubSpot\\Client\\Crm\\Associations\\Model\\PublicObjectId();\n $publicObjectId->setId($id);\n\n return $publicObjectId;\n }, $idChunk));\n\n $associatedObjectsData = $this\n ->getNewInstance()\n ->crm()\n ->associations()\n ->batchApi()\n ->read($fromObject, $toObject, $batchInput);\n\n if ($associatedObjectsData instanceof \\HubSpot\\Client\\Crm\\Associations\\Model\\BatchResponsePublicAssociationMulti) {\n foreach ($associatedObjectsData->getResults() as $association) {\n $from = $association->getFrom()->getId();\n $toAssociations = $association->getTo();\n\n if (! empty($toAssociations)) {\n $associationData[$from] = array_map(function ($item) {\n return $item->getId();\n }, $toAssociations);\n }\n }\n }\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to fetch associations', [\n 'from_object' => $fromObject,\n 'to_object' => $toObject,\n 'reason' => $e->getMessage(),\n ]);\n }\n }\n\n return $associationData;\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteAssociationType(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'note_to_deal',\n NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it\n NoteObject::Account => 'note_to_company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteObject(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'deal',\n NoteObject::Lead, NoteObject::Contact => 'contact',\n NoteObject::Account => 'company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n public function addAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/create\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n public function removeAssociations(string $objectType, string $associationType, array $payload): Response\n {\n $endpoint = \"/crm/v4/associations/$objectType/$associationType/batch/archive\";\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse HubSpot\\Client\\Crm\\Deals\\ApiException as DealApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\ApiException as ContactApiException;\nuse HubSpot\\Client\\Crm\\Companies\\ApiException as CompanyApiException;\nuse HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectWithAssociations as ContactsWithAssociations;\nuse HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectWithAssociations as CompaniesWithAssociations;\nuse HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectWithAssociations as DealWithAssociations;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectInput;\nuse HubSpot\\Client\\Crm\\Objects\\Model\\SimplePublicObjectWithAssociations as ObjectWithAssociations;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\Error;\nuse HubSpot\\Client\\Crm\\Pipelines\\Model\\PipelineStage;\nuse HubSpot\\Client\\Crm\\Properties\\Model\\Property;\nuse HubSpot\\Discovery\\Discovery;\nuse Jiminny\\Component\\Utility\\Service\\ProviderRateLimiter;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\RateLimitException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Services\\Crm\\BaseClient;\nuse Jiminny\\Services\\Crm\\Hubspot\\DTO\\Response\\Owner;\nuse Jiminny\\Services\\SocialAccountService;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse SevenShores\\Hubspot\\Exceptions\\HubspotException;\nuse SevenShores\\Hubspot\\Factory;\nuse SevenShores\\Hubspot\\Http\\Response;\nuse Jiminny\\Services\\Crm\\Hubspot\\Pagination\\HubspotPaginationService;\nuse Throwable;\n\n/**\n * @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}\n */\nclass Client extends BaseClient implements HubspotClientInterface\n{\n public const string MIN_API_VERSION = '2';\n\n public const string BASE_URL = 'https://api.hubapi.com';\n\n public const int ASSOCIATIONS_BATCH_SIZE_LIMIT = 1000;\n\n private HubspotPaginationService $paginationService;\n private HubspotTokenManager $tokenManager;\n private ProviderRateLimiter $rateLimiter;\n\n public function __construct(\n SocialAccountService $socialAccountService,\n HubspotPaginationService $paginationService,\n HubspotTokenManager $tokenManager,\n ProviderRateLimiter $rateLimiter,\n ) {\n parent::__construct($socialAccountService);\n $this->paginationService = $paginationService;\n $this->tokenManager = $tokenManager;\n $this->rateLimiter = $rateLimiter;\n\n $this->setBaseUrl(self::BASE_URL);\n $this->setVersion(self::MIN_API_VERSION);\n }\n\n /**\n * Single entry point for every HubSpot API call. Enforces the per-portal\n * rate limit configured in the rate_limits table (morphed to the current\n * Configuration) and reacts to a real 429 from HubSpot by translating it\n * into a RateLimitException carrying Retry-After.\n *\n * Wrap any outbound HubSpot call (SDK or raw HTTP) like:\n *\n * $this->executeRequest(fn () => $this->getNewInstance()->crm()->...);\n *\n * @template T\n * @param callable(): T $apiCall\n * @return T\n *\n * @throws RateLimitException\n */\n private function executeRequest(callable $apiCall)\n {\n if (! $this->rateLimiter->canMakeRequest($this->config)) {\n $retryAfter = $this->rateLimiter->requestAvailableIn($this->config);\n\n $this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n ]);\n\n throw new RateLimitException(\n 'Hubspot rate limit reached for configuration ' . $this->config->getId(),\n $retryAfter,\n );\n }\n\n $this->rateLimiter->incrementRequestCount($this->config);\n\n try {\n return $apiCall();\n } catch (Throwable $e) {\n if ($this->isHubspotRateLimit($e)) {\n $retryAfter = $this->parseRetryAfter($e);\n\n $this->log->warning('[Hubspot] Received 429 from API', [\n 'team_id' => $this->config->team_id,\n 'config_id' => $this->config->getId(),\n 'retry_after' => $retryAfter,\n 'reason' => $e->getMessage(),\n ]);\n\n throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);\n }\n\n throw $e;\n }\n }\n\n public function isHubspotRateLimit(Throwable $e): bool\n {\n return method_exists($e, 'getCode') && (int) $e->getCode() === 429;\n }\n\n public function parseRetryAfter(Throwable $e): int\n {\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info(\"parseRetryAfter\");\n if (method_exists($e, 'getResponseHeaders')) {\n $headers = $e->getResponseHeaders() ?: [];\n $value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;\n if (is_array($value)) {\n $value = $value[0] ?? null;\n }\n if (is_numeric($value)) {\n return (int) $value;\n }\n }\n\n $current = $e;\n while ($current !== null) {\n if (method_exists($current, 'getResponse')) {\n $response = $current->getResponse();\n if ($response !== null) {\n $headers = $response->getHeaders();\n }\n }\n $current = $current->getPrevious();\n }\n\n $this->log->info('[Hubspot] DEBUG Getting headers', [\n 'headers' => $headers ?? [],\n ]);\n\n return 10;\n }\n\n public function getMinimumApiVersion(): string\n {\n return self::MIN_API_VERSION;\n }\n\n public function getInstance(): Factory\n {\n return new Factory([\n 'key' => $this->accessToken,\n 'oauth2' => true,\n 'base_url' => $this->baseUrl,\n ]);\n }\n\n public function getNewInstance(): Discovery\n {\n return \\HubSpot\\Factory::createWithAccessToken($this->accessToken);\n }\n\n /**\n * Secondly and daily limits for Hubspot API\n *\n * Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)\n * Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds\n * Daily: 250,000 | 500,000 | 1,000,000\n *\n * Official documentation states: The search endpoints are rate limited to five requests per second.\n * Since with 5 RPS were still hitting secondly rate limits we lowered it to 4\n */\n public function getPaginatedData(array $payload, string $type, int $offset = 0): array\n {\n $total = 0;\n $lastId = null;\n $rows = [];\n foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {\n $rows[] = $row;\n }\n\n return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];\n }\n\n /**\n * @throws HubspotException\n * @throws SocialAccountTokenInvalidException\n * @throws BadRequest\n */\n public function getPaginatedDataGenerator(\n array $payload,\n string $type,\n int $offset = 0,\n int &$total = 0,\n ?string &$lastRecordId = null\n ): \\Generator {\n return $this->paginationService->getPaginatedDataGenerator(\n $this,\n $payload,\n $type,\n $offset,\n $total,\n $lastRecordId\n );\n }\n\n /**\n * Execute a search request against HubSpot CRM objects with rate limiting.\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')\n * @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.\n * @return array The search response with 'results', 'total', 'paging' keys\n * @throws RateLimitException When rate limit is hit\n * @throws HubspotException On API errors\n */\n public function search(string $objectType, array $payload): array\n {\n $endpoint = self::BASE_URL . \"/crm/v3/objects/{$objectType}/search\";\n\n return $this->executeRequest(function () use ($endpoint, $payload) {\n $response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);\n\n return $response->toArray();\n });\n }\n\n /**\n * @throws DealApiException\n * @throws CrmException\n */\n public function getOpportunityById(string $crmId, array $fields): array\n {\n try {\n// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n 'companies,contacts'\n );\n } catch (DealApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $deal instanceof DealWithAssociations) {\n throw new CrmException('Deal not found');\n }\n\n return [\n 'id' => $deal->getId(),\n 'properties' => $deal->getProperties(),\n 'associations' => $deal->getAssociations(),\n ];\n }\n\n /**\n * Generic batch read method for HubSpot objects\n *\n * @param string $objectType The object type ('deals', 'companies', 'contacts')\n * @param array<string> $crmIds Array of HubSpot object IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with object data\n */\n private function batchReadObjects(string $objectType, array $crmIds, array $fields): array\n {\n if (empty($crmIds)) {\n return [];\n }\n\n $this->validateBatchSize($objectType, $crmIds);\n $this->ensureValidToken();\n\n try {\n $batchConfig = $this->createBatchConfiguration($objectType);\n $batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);\n $response = $batchConfig['api']->read($batchReadRequest);\n\n $this->validateApiResponse($response, $objectType);\n\n $results = $this->processApiResults($response);\n $this->logBatchResults($objectType, $crmIds, $results);\n\n return $results;\n } catch (\\Throwable $e) {\n $this->handleBatchError($e, $objectType, $crmIds);\n }\n }\n\n private function validateBatchSize(string $objectType, array $crmIds): void\n {\n if (count($crmIds) > 100) {\n throw new \\InvalidArgumentException(\"Batch size cannot exceed 100 {$objectType}\");\n }\n }\n\n private function createBatchConfiguration(string $objectType): array\n {\n $configurations = [\n 'deals' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Deals\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Deals\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->deals()->batchApi(),\n ],\n 'companies' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Companies\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Companies\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->companies()->batchApi(),\n ],\n 'contacts' => [\n 'batchReadRequest' => new \\HubSpot\\Client\\Crm\\Contacts\\Model\\BatchReadInputSimplePublicObjectId(),\n 'inputClass' => \\HubSpot\\Client\\Crm\\Contacts\\Model\\SimplePublicObjectId::class,\n 'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),\n ],\n ];\n\n if (! isset($configurations[$objectType])) {\n throw new \\InvalidArgumentException(\"Unsupported object type: {$objectType}\");\n }\n\n return $configurations[$objectType];\n }\n\n private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object\n {\n $batchReadRequest = $batchConfig['batchReadRequest'];\n $inputClass = $batchConfig['inputClass'];\n\n $inputs = array_map(function ($crmId) use ($inputClass) {\n $input = new $inputClass();\n $input->setId($crmId);\n\n return $input;\n }, $crmIds);\n\n $batchReadRequest->setInputs($inputs);\n $batchReadRequest->setProperties($fields);\n\n return $batchReadRequest;\n }\n\n private function validateApiResponse($response, string $objectType): void\n {\n if (! $response) {\n throw new CrmException(\"HubSpot API returned null response for {$objectType} batch read\");\n }\n }\n\n private function processApiResults($response): array\n {\n $results = [];\n $responseResults = $response->getResults();\n\n if ($responseResults) {\n foreach ($responseResults as $object) {\n if ($object && $object->getId()) {\n $results[$object->getId()] = [\n 'id' => $object->getId(),\n 'properties' => $object->getProperties() ?: [],\n ];\n }\n }\n }\n\n return $results;\n }\n\n private function logBatchResults(string $objectType, array $crmIds, array $results): void\n {\n $this->log->info(\"[HubSpot] Batch fetched {$objectType}\", [\n 'requested_count' => count($crmIds),\n 'returned_count' => count($results),\n 'crm_ids' => $crmIds,\n ]);\n }\n\n private function handleBatchError(\\Throwable $e, string $objectType, array $crmIds): void\n {\n $errorMessage = $e->getMessage() ?: 'Unknown error';\n $errorTrace = $e->getTraceAsString() ?: 'No trace available';\n\n $this->log->error(\"[HubSpot] Failed to batch fetch {$objectType}\", [\n 'crm_ids' => $crmIds,\n 'error' => $errorMessage,\n 'trace' => $errorTrace,\n ]);\n\n throw new CrmException(\"Failed to batch fetch {$objectType}: \" . $errorMessage);\n }\n\n /**\n * Batch read multiple opportunities by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot deal IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with opportunity data\n */\n public function getOpportunitiesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('deals', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple companies by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot company IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with company data\n */\n public function getCompaniesByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('companies', $crmIds, $fields);\n }\n\n /**\n * Batch read multiple contacts by their CRM IDs\n *\n * @param array<string> $crmIds Array of HubSpot contact IDs (max 100)\n * @param array<string> $fields Array of property names to fetch\n *\n * @return array<string, array> Array keyed by CRM ID with contact data\n */\n public function getContactsByIds(array $crmIds, array $fields): array\n {\n return $this->batchReadObjects('contacts', $crmIds, $fields);\n }\n\n /**\n * @throws CompanyApiException\n * @throws CrmException\n */\n public function getAccountById(string $crmId, array $fields): array\n {\n try {\n $company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(\n $crmId,\n implode(',', $fields),\n );\n } catch (CompanyApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch account', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $company instanceof CompaniesWithAssociations) {\n throw new CrmException('Account not found');\n }\n\n return [\n 'id' => $company->getId(),\n 'properties' => $company->getProperties(),\n ];\n }\n\n /**\n * @throws ContactApiException\n * @throws CrmException\n */\n public function getContactById(string $crmId, array $fields): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $crmId,\n implode(',', $fields)\n );\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'crm_id' => $crmId,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n\n if (! $contact instanceof ContactsWithAssociations) {\n throw new CrmException('Contact not found');\n }\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n }\n\n /**\n * This is email search request that Hubspot offers as GET (more generous quota)\n */\n public function getContactByEmail(string $email, array $fields = []): array\n {\n try {\n $contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(\n $email,\n implode(',', $fields),\n null,\n false,\n 'email'\n );\n\n return [\n 'id' => $contact->getId(),\n 'properties' => $contact->getProperties(),\n ];\n } catch (ContactApiException $e) {\n $this->log->info('[Hubspot] Failed to fetch contact', [\n 'email' => $email,\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n }\n\n /**\n * @throws CrmException\n */\n public function fetchProperty(string $objectType, string $propertyId): Property\n {\n $result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);\n\n if (! $result instanceof Property) {\n $this->log->error('[Hubspot] Failed to fetch property', [\n 'object_type' => $objectType,\n 'property_id' => $propertyId,\n 'reason' => $result->getMessage(),\n ]);\n\n throw new CrmException('Failed to fetch property');\n }\n\n return $result;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchPropertyOptions(string $objectType, string $propertyId): array\n {\n /** @var array<CrmFieldOption> */\n return $this->fetchProperty($objectType, $propertyId)->getOptions();\n }\n\n /**\n * @return array<array{id:string, label:string, deleted:bool}>\n */\n public function fetchCallDispositions(): array\n {\n /** @var Response $response */\n $response = $this->getInstance()->engagements()->getCallDispositions();\n\n /**\n * @var array<array{\n * id:string,\n * label:string,\n * deleted: bool\n * }>\n */\n return $response->toArray();\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityPipelineStages(): array\n {\n $stages = [];\n $apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');\n\n if ($apiResponse instanceof Error) {\n $this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $apiResponse->getMessage(),\n ]);\n\n return [];\n }\n\n foreach ($apiResponse->getResults() as $pipeline) {\n $pipelineStages = array_map(\n static function (PipelineStage $stage) {\n return [\n 'id' => $stage->getId(),\n 'label' => $stage->getLabel(),\n ];\n },\n $pipeline->getStages()\n );\n\n $stages = array_merge($stages, $pipelineStages);\n }\n\n return $stages;\n }\n\n public function fetchOpportunityPipelines(): array\n {\n $pipelines = [];\n\n try {\n $apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');\n } catch (\\Exception $e) {\n $this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [\n 'reason' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n $response = $apiResponse->toArray();\n\n foreach ($response['results'] as $pipeline) {\n $pipelines[] = [\n 'id' => $pipeline['id'],\n 'label' => $pipeline['label'],\n ];\n }\n\n return $pipelines;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchMeetingOutcomeFieldOptions(Field $field): array\n {\n return $field->getCrmProviderId() === 'meetingOutcome'\n ? $this->fetchMeetingOutcomeTypes()\n : $this->fetchCallActivityTypes();\n }\n\n public function fetchMeetingOutcomeTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/meeting/hs_meeting_outcome'\n );\n }\n\n public function fetchCallActivityTypes(): array\n {\n return $this->extractMeetingTypeOptions(\n 'https://api.hubapi.com/crm/v3/properties/call/hs_activity_type'\n );\n }\n\n private function extractMeetingTypeOptions(string $endpoint): array\n {\n /** @var Response $response */\n $response = $this->getInstance()\n ->getClient()\n ->request('GET', $endpoint);\n\n /**\n * @var array<array{\n * value: string,\n * label: string,\n * displayOrder: int\n * }> $optionData\n */\n $optionData = $response->toArray()['options'] ?? [];\n\n $options = [];\n foreach ($optionData as $item) {\n $options[] = [\n 'id' => $item['value'],\n 'value' => $item['value'],\n 'label' => $item['label'],\n 'display_order' => $item['displayOrder'],\n ];\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchDispositionFieldOptions(): array\n {\n $options = [];\n\n $dispositions = $this->fetchCallDispositions();\n\n foreach ($dispositions as $disposition) {\n if ($disposition['deleted'] !== false) {\n continue;\n }\n\n $option['value'] = $disposition['id'];\n $option['id'] = $disposition['id'];\n $option['label'] = $disposition['label'];\n\n $options[] = $option;\n }\n\n return $options;\n }\n\n /**\n * @return array<CrmFieldOption>\n */\n public function fetchOpportunityFieldOptions(Field $field): array\n {\n if ($field->isStageField()) {\n return $this->fetchOpportunityPipelineStages();\n }\n\n if ($field->isPipelineField()) {\n return $this->fetchOpportunityPipelines();\n }\n\n return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)\n {\n $endpoint = self::BASE_URL . $endpoint;\n\n if ($method === 'GET') {\n $response = $this->getInstance()->getClient()?->request(\n method: $method,\n endpoint: $endpoint,\n query_string: $queryString\n );\n } else {\n $response = $this->getInstance()->getClient()->request($method, $endpoint, [\n 'json' => ($payload),\n ]);\n }\n\n $max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // \"110\"\n $remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // \"109\"\n $interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // \"10000\"\n $body = json_decode((string) $response->getBody(), true);\n\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));\n \\Illuminate\\Support\\Facades\\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));\n\n return $response;\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function createMeeting(array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings';\n\n return $this->makeRequest($endpoint, 'POST', $payload);\n }\n\n /**\n * @throws BadRequest\n * @throws HubspotException\n */\n public function updateMeeting(string $meetingId, array $payload): Response\n {\n $endpoint = '/crm/v3/objects/meetings/' . $meetingId;\n\n return $this->makeRequest($endpoint, 'PATCH', $payload);\n }\n\n /**\n * @throws \\Exception\n */\n public function createNote(\n string $body,\n string $ownerId,\n int $timestamp,\n string $objectId,\n NoteObject $noteObject\n ): ?string {\n try {\n $noteInput = new SimplePublicObjectInput([\n 'properties' => [\n 'hs_note_body' => $body,\n 'hubspot_owner_id' => $ownerId,\n 'hs_timestamp' => $timestamp,\n ],\n ]);\n\n // Create note\n $note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);\n\n $this->getNewInstance()->crm()->objects()->associationsApi()->create(\n 'note',\n $note->getId(),\n $this->getNoteObject($noteObject),\n $objectId,\n $this->getNoteAssociationType($noteObject),\n );\n\n return $note->getId();\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to create note', [\n 'objectId' => $objectId,\n 'noteObject' => $noteObject->getObjectType(),\n 'reason' => $e->getMessage(),\n ]);\n\n \\Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function updateEngagement(string $objectId, array $engagement, array $metadata): void\n {\n $this->getInstance()->engagements()->update($objectId, $engagement, $metadata);\n }\n\n public function getEngagementData(string $engagementId): array\n {\n $engagement = $this->getInstance()->engagements()->get($engagementId);\n\n return $engagement->toArray();\n }\n\n public function createEngagement(array $engagement, array $associations, array $metadata): Response\n {\n return $this->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n }\n\n public function isUnauthorizedException(\\Exception $e): bool\n {\n // Check for specific HubSpot API exception types first\n if ($e instanceof BadRequest) {\n // BadRequest can contain 401 status codes\n return $e->getCode() === 401;\n }\n\n // Check for HTTP client exceptions with status codes\n if ($e instanceof \\GuzzleHttp\\Exception\\RequestException && $e->hasResponse()) {\n $response = $e->getResponse();\n if ($response !== null) {\n return $response->getStatusCode() === 401;\n }\n }\n\n // Check for Guzzle HTTP exceptions\n if ($e instanceof \\GuzzleHttp\\Exception\\ClientException) {\n return $e->getCode() === 401;\n }\n\n // Fallback to string matching as last resort, but be more specific\n $message = strtolower($e->getMessage());\n\n return str_contains($message, '401 unauthorized') ||\n str_contains($message, 'http 401') ||\n str_contains($message, 'status code 401') ||\n (preg_match('/\\b401\\b/', $message) && str_contains($message, 'unauthorized'));\n }\n\n /**\n * Validates and refreshes the access token if needed before API requests.\n * This ensures long-running processes don't fail due to token expiration.\n *\n * @throws SocialAccountTokenInvalidException\n */\n public function ensureValidToken(): void\n {\n if ($this->oauthAccount === null) {\n return;\n }\n\n $newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);\n if ($newToken !== null) {\n $this->accessToken = $newToken;\n }\n }\n\n public function getConfig()\n {\n return $this->config;\n }\n\n // returns only active (archived=false)\n public function getOwners(): array\n {\n return $this->getNewInstance()->crm()->owners()->getAll();\n }\n\n /**\n * @param bool $archived\n *\n * @return array<Owner>|[]\n */\n public function getOwnersArchived(bool $archived = true): array\n {\n $endpoint = '/crm/v3/owners';\n $queryParams = [\n 'archived' => $archived ? 'true' : 'false',\n ];\n $queryString = http_build_query($queryParams);\n\n $owners = [];\n\n try {\n $response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);\n $responseData = $response?->toArray();\n\n foreach ($responseData['results'] as $result) {\n try {\n $owners[] = Owner::create($result);\n } catch (Throwable $e) {\n $this->log->error('[HubSpot] Failed to process owner data', [\n 'result' => $result,\n 'error' => $e->getMessage(),\n ]);\n\n continue;\n }\n }\n } catch (Throwable $e) {\n $this->log->error('HubSpot] Failed to fetch owners', [\n 'archived' => $archived,\n 'error' => $e->getMessage(),\n ]);\n\n return [];\n }\n\n return $owners;\n }\n\n public function getMeeting(string $engagementId): ObjectWithAssociations\n {\n return $this->getNewInstance()->crm()->objects()->basicApi()\n ->getById('meeting', $engagementId, null, 'contact,company,deal');\n }\n\n public function deleteEngagement(string $engagementId): void\n {\n 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$association->getFrom()->getId();\n $toAssociations = $association->getTo();\n\n if (! empty($toAssociations)) {\n $associationData[$from] = array_map(function ($item) {\n return $item->getId();\n }, $toAssociations);\n }\n }\n }\n } catch (\\Exception $e) {\n $this->log->error('[Hubspot] Failed to fetch associations', [\n 'from_object' => $fromObject,\n 'to_object' => $toObject,\n 'reason' => $e->getMessage(),\n ]);\n }\n }\n\n return $associationData;\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteAssociationType(NoteObject $noteObject): string\n {\n return match($noteObject) {\n NoteObject::Opportunity => 'note_to_deal',\n NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it\n NoteObject::Account => 'note_to_company',\n NoteObject::Call, NoteObject::Event => throw new \\Exception('Not supported'),\n };\n }\n\n /**\n * @throws \\Exception\n */\n private function getNoteObject(NoteObject $noteObject): string\n 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Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open in Window, Multiple Cursors","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXLink","text":"Click to highlight","depth":4,"on_screen":false,"role_description":"link","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Close","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"7","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"48","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"33","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm\Hubspot;
use HubSpot\Client\Crm\Deals\ApiException as DealApiException;
use HubSpot\Client\Crm\Contacts\ApiException as ContactApiException;
use HubSpot\Client\Crm\Companies\ApiException as CompanyApiException;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectWithAssociations as ContactsWithAssociations;
use HubSpot\Client\Crm\Companies\Model\SimplePublicObjectWithAssociations as CompaniesWithAssociations;
use HubSpot\Client\Crm\Deals\Model\SimplePublicObjectWithAssociations as DealWithAssociations;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectInput;
use HubSpot\Client\Crm\Objects\Model\SimplePublicObjectWithAssociations as ObjectWithAssociations;
use HubSpot\Client\Crm\Pipelines\Model\Error;
use HubSpot\Client\Crm\Pipelines\Model\PipelineStage;
use HubSpot\Client\Crm\Properties\Model\Property;
use HubSpot\Discovery\Discovery;
use Jiminny\Component\Utility\Service\ProviderRateLimiter;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\RateLimitException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Crm\Field;
use Jiminny\Services\Crm\BaseClient;
use Jiminny\Services\Crm\Hubspot\DTO\Response\Owner;
use Jiminny\Services\SocialAccountService;
use SevenShores\Hubspot\Exceptions\BadRequest;
use SevenShores\Hubspot\Exceptions\HubspotException;
use SevenShores\Hubspot\Factory;
use SevenShores\Hubspot\Http\Response;
use Jiminny\Services\Crm\Hubspot\Pagination\HubspotPaginationService;
use Throwable;
/**
* @phpstan-type CrmFieldOption array{id:string, label:string, value?:string}
*/
class Client extends BaseClient implements HubspotClientInterface
{
public const string MIN_API_VERSION = '2';
public const string BASE_URL = '[URL_WITH_CREDENTIALS] T
* @param callable(): T $apiCall
* @return T
*
* @throws RateLimitException
*/
private function executeRequest(callable $apiCall)
{
if (! $this->rateLimiter->canMakeRequest($this->config)) {
$retryAfter = $this->rateLimiter->requestAvailableIn($this->config);
$this->log->warning('[Hubspot] Rate limit exceeded, deferring request', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
]);
throw new RateLimitException(
'Hubspot rate limit reached for configuration ' . $this->config->getId(),
$retryAfter,
);
}
$this->rateLimiter->incrementRequestCount($this->config);
try {
return $apiCall();
} catch (Throwable $e) {
if ($this->isHubspotRateLimit($e)) {
$retryAfter = $this->parseRetryAfter($e);
$this->log->warning('[Hubspot] Received 429 from API', [
'team_id' => $this->config->team_id,
'config_id' => $this->config->getId(),
'retry_after' => $retryAfter,
'reason' => $e->getMessage(),
]);
throw new RateLimitException('Hubspot returned 429', $retryAfter, $e);
}
throw $e;
}
}
public function isHubspotRateLimit(Throwable $e): bool
{
return method_exists($e, 'getCode') && (int) $e->getCode() === 429;
}
public function parseRetryAfter(Throwable $e): int
{
\Illuminate\Support\Facades\Log::channel('custom_channel')->info("parseRetryAfter");
if (method_exists($e, 'getResponseHeaders')) {
$headers = $e->getResponseHeaders() ?: [];
$value = $headers['Retry-After'] ?? $headers['retry-after'] ?? null;
if (is_array($value)) {
$value = $value[0] ?? null;
}
if (is_numeric($value)) {
return (int) $value;
}
}
$current = $e;
while ($current !== null) {
if (method_exists($current, 'getResponse')) {
$response = $current->getResponse();
if ($response !== null) {
$headers = $response->getHeaders();
}
}
$current = $current->getPrevious();
}
$this->log->info('[Hubspot] DEBUG Getting headers', [
'headers' => $headers ?? [],
]);
return 10;
}
public function getMinimumApiVersion(): string
{
return self::MIN_API_VERSION;
}
public function getInstance(): Factory
{
return new Factory([
'key' => $this->accessToken,
'oauth2' => true,
'base_url' => $this->baseUrl,
]);
}
public function getNewInstance(): Discovery
{
return \HubSpot\Factory::createWithAccessToken($this->accessToken);
}
/**
* Secondly and daily limits for Hubspot API
*
* Product Tier: Free & Starter | Professional & Enterprise | API add-on (any tier)
* Burst: 100/10 seconds | 150/10 seconds | 200/10 seconds
* Daily: 250,000 | 500,000 | 1,000,000
*
* Official documentation states: The search endpoints are rate limited to five requests per second.
* Since with 5 RPS were still hitting secondly rate limits we lowered it to 4
*/
public function getPaginatedData(array $payload, string $type, int $offset = 0): array
{
$total = 0;
$lastId = null;
$rows = [];
foreach ($this->getPaginatedDataGenerator($payload, $type, $offset, $total, $lastId) as $row) {
$rows[] = $row;
}
return ['results' => $rows, 'total' => $total, 'last_record' => $lastId];
}
/**
* @throws HubspotException
* @throws SocialAccountTokenInvalidException
* @throws BadRequest
*/
public function getPaginatedDataGenerator(
array $payload,
string $type,
int $offset = 0,
int &$total = 0,
?string &$lastRecordId = null
): \Generator {
return $this->paginationService->getPaginatedDataGenerator(
$this,
$payload,
$type,
$offset,
$total,
$lastRecordId
);
}
/**
* Execute a search request against HubSpot CRM objects with rate limiting.
*
* @param string $objectType The object type ('deals', 'companies', 'contacts', 'calls')
* @param array<string, mixed> $payload The search payload with filters, sorts, properties, etc.
* @return array The search response with 'results', 'total', 'paging' keys
* @throws RateLimitException When rate limit is hit
* @throws HubspotException On API errors
*/
public function search(string $objectType, array $payload): array
{
$endpoint = self::BASE_URL . "/crm/v3/objects/{$objectType}/search";
return $this->executeRequest(function () use ($endpoint, $payload) {
$response = $this->getInstance()->getClient()->request('POST', $endpoint, ['json' => $payload]);
return $response->toArray();
});
}
/**
* @throws DealApiException
* @throws CrmException
*/
public function getOpportunityById(string $crmId, array $fields): array
{
try {
// $deal = $this->executeRequest(fn () => $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$deal = $this->getNewInstance()->crm()->deals()->basicApi()->getById(
$crmId,
implode(',', $fields),
'companies,contacts'
);
} catch (DealApiException $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $deal instanceof DealWithAssociations) {
throw new CrmException('Deal not found');
}
return [
'id' => $deal->getId(),
'properties' => $deal->getProperties(),
'associations' => $deal->getAssociations(),
];
}
/**
* Generic batch read method for HubSpot objects
*
* @param string $objectType The object type ('deals', 'companies', 'contacts')
* @param array<string> $crmIds Array of HubSpot object IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with object data
*/
private function batchReadObjects(string $objectType, array $crmIds, array $fields): array
{
if (empty($crmIds)) {
return [];
}
$this->validateBatchSize($objectType, $crmIds);
$this->ensureValidToken();
try {
$batchConfig = $this->createBatchConfiguration($objectType);
$batchReadRequest = $this->prepareBatchRequest($batchConfig, $crmIds, $fields);
$response = $batchConfig['api']->read($batchReadRequest);
$this->validateApiResponse($response, $objectType);
$results = $this->processApiResults($response);
$this->logBatchResults($objectType, $crmIds, $results);
return $results;
} catch (\Throwable $e) {
$this->handleBatchError($e, $objectType, $crmIds);
}
}
private function validateBatchSize(string $objectType, array $crmIds): void
{
if (count($crmIds) > 100) {
throw new \InvalidArgumentException("Batch size cannot exceed 100 {$objectType}");
}
}
private function createBatchConfiguration(string $objectType): array
{
$configurations = [
'deals' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Deals\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Deals\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->deals()->batchApi(),
],
'companies' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Companies\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Companies\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->companies()->batchApi(),
],
'contacts' => [
'batchReadRequest' => new \HubSpot\Client\Crm\Contacts\Model\BatchReadInputSimplePublicObjectId(),
'inputClass' => \HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectId::class,
'api' => $this->getNewInstance()->crm()->contacts()->batchApi(),
],
];
if (! isset($configurations[$objectType])) {
throw new \InvalidArgumentException("Unsupported object type: {$objectType}");
}
return $configurations[$objectType];
}
private function prepareBatchRequest(array $batchConfig, array $crmIds, array $fields): object
{
$batchReadRequest = $batchConfig['batchReadRequest'];
$inputClass = $batchConfig['inputClass'];
$inputs = array_map(function ($crmId) use ($inputClass) {
$input = new $inputClass();
$input->setId($crmId);
return $input;
}, $crmIds);
$batchReadRequest->setInputs($inputs);
$batchReadRequest->setProperties($fields);
return $batchReadRequest;
}
private function validateApiResponse($response, string $objectType): void
{
if (! $response) {
throw new CrmException("HubSpot API returned null response for {$objectType} batch read");
}
}
private function processApiResults($response): array
{
$results = [];
$responseResults = $response->getResults();
if ($responseResults) {
foreach ($responseResults as $object) {
if ($object && $object->getId()) {
$results[$object->getId()] = [
'id' => $object->getId(),
'properties' => $object->getProperties() ?: [],
];
}
}
}
return $results;
}
private function logBatchResults(string $objectType, array $crmIds, array $results): void
{
$this->log->info("[HubSpot] Batch fetched {$objectType}", [
'requested_count' => count($crmIds),
'returned_count' => count($results),
'crm_ids' => $crmIds,
]);
}
private function handleBatchError(\Throwable $e, string $objectType, array $crmIds): void
{
$errorMessage = $e->getMessage() ?: 'Unknown error';
$errorTrace = $e->getTraceAsString() ?: 'No trace available';
$this->log->error("[HubSpot] Failed to batch fetch {$objectType}", [
'crm_ids' => $crmIds,
'error' => $errorMessage,
'trace' => $errorTrace,
]);
throw new CrmException("Failed to batch fetch {$objectType}: " . $errorMessage);
}
/**
* Batch read multiple opportunities by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot deal IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with opportunity data
*/
public function getOpportunitiesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('deals', $crmIds, $fields);
}
/**
* Batch read multiple companies by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot company IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with company data
*/
public function getCompaniesByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('companies', $crmIds, $fields);
}
/**
* Batch read multiple contacts by their CRM IDs
*
* @param array<string> $crmIds Array of HubSpot contact IDs (max 100)
* @param array<string> $fields Array of property names to fetch
*
* @return array<string, array> Array keyed by CRM ID with contact data
*/
public function getContactsByIds(array $crmIds, array $fields): array
{
return $this->batchReadObjects('contacts', $crmIds, $fields);
}
/**
* @throws CompanyApiException
* @throws CrmException
*/
public function getAccountById(string $crmId, array $fields): array
{
try {
$company = $this->getNewInstance()->crm()->companies()->basicApi()->getById(
$crmId,
implode(',', $fields),
);
} catch (CompanyApiException $e) {
$this->log->info('[Hubspot] Failed to fetch account', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $company instanceof CompaniesWithAssociations) {
throw new CrmException('Account not found');
}
return [
'id' => $company->getId(),
'properties' => $company->getProperties(),
];
}
/**
* @throws ContactApiException
* @throws CrmException
*/
public function getContactById(string $crmId, array $fields): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$crmId,
implode(',', $fields)
);
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'crm_id' => $crmId,
'reason' => $e->getMessage(),
]);
throw $e;
}
if (! $contact instanceof ContactsWithAssociations) {
throw new CrmException('Contact not found');
}
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
}
/**
* This is email search request that Hubspot offers as GET (more generous quota)
*/
public function getContactByEmail(string $email, array $fields = []): array
{
try {
$contact = $this->getNewInstance()->crm()->contacts()->basicApi()->getById(
$email,
implode(',', $fields),
null,
false,
'email'
);
return [
'id' => $contact->getId(),
'properties' => $contact->getProperties(),
];
} catch (ContactApiException $e) {
$this->log->info('[Hubspot] Failed to fetch contact', [
'email' => $email,
'reason' => $e->getMessage(),
]);
return [];
}
}
/**
* @throws CrmException
*/
public function fetchProperty(string $objectType, string $propertyId): Property
{
$result = $this->getNewInstance()->crm()->properties()->coreApi()->getByName($objectType, $propertyId);
if (! $result instanceof Property) {
$this->log->error('[Hubspot] Failed to fetch property', [
'object_type' => $objectType,
'property_id' => $propertyId,
'reason' => $result->getMessage(),
]);
throw new CrmException('Failed to fetch property');
}
return $result;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchPropertyOptions(string $objectType, string $propertyId): array
{
/** @var array<CrmFieldOption> */
return $this->fetchProperty($objectType, $propertyId)->getOptions();
}
/**
* @return array<array{id:string, label:string, deleted:bool}>
*/
public function fetchCallDispositions(): array
{
/** @var Response $response */
$response = $this->getInstance()->engagements()->getCallDispositions();
/**
* @var array<array{
* id:string,
* label:string,
* deleted: bool
* }>
*/
return $response->toArray();
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityPipelineStages(): array
{
$stages = [];
$apiResponse = $this->getNewInstance()->crm()->pipelines()->pipelinesApi()->getAll('deals');
if ($apiResponse instanceof Error) {
$this->log->error('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $apiResponse->getMessage(),
]);
return [];
}
foreach ($apiResponse->getResults() as $pipeline) {
$pipelineStages = array_map(
static function (PipelineStage $stage) {
return [
'id' => $stage->getId(),
'label' => $stage->getLabel(),
];
},
$pipeline->getStages()
);
$stages = array_merge($stages, $pipelineStages);
}
return $stages;
}
public function fetchOpportunityPipelines(): array
{
$pipelines = [];
try {
$apiResponse = $this->makeRequest('/crm/v3/pipelines/deals');
} catch (\Exception $e) {
$this->log->info('[Hubspot] Failed to fetch opportunity pipelines', [
'reason' => $e->getMessage(),
]);
return [];
}
$response = $apiResponse->toArray();
foreach ($response['results'] as $pipeline) {
$pipelines[] = [
'id' => $pipeline['id'],
'label' => $pipeline['label'],
];
}
return $pipelines;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchMeetingOutcomeFieldOptions(Field $field): array
{
return $field->getCrmProviderId() === 'meetingOutcome'
? $this->fetchMeetingOutcomeTypes()
: $this->fetchCallActivityTypes();
}
public function fetchMeetingOutcomeTypes(): array
{
return $this->extractMeetingTypeOptions(
'[URL_WITH_CREDENTIALS] Response $response */
$response = $this->getInstance()
->getClient()
->request('GET', $endpoint);
/**
* @var array<array{
* value: string,
* label: string,
* displayOrder: int
* }> $optionData
*/
$optionData = $response->toArray()['options'] ?? [];
$options = [];
foreach ($optionData as $item) {
$options[] = [
'id' => $item['value'],
'value' => $item['value'],
'label' => $item['label'],
'display_order' => $item['displayOrder'],
];
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchDispositionFieldOptions(): array
{
$options = [];
$dispositions = $this->fetchCallDispositions();
foreach ($dispositions as $disposition) {
if ($disposition['deleted'] !== false) {
continue;
}
$option['value'] = $disposition['id'];
$option['id'] = $disposition['id'];
$option['label'] = $disposition['label'];
$options[] = $option;
}
return $options;
}
/**
* @return array<CrmFieldOption>
*/
public function fetchOpportunityFieldOptions(Field $field): array
{
if ($field->isStageField()) {
return $this->fetchOpportunityPipelineStages();
}
if ($field->isPipelineField()) {
return $this->fetchOpportunityPipelines();
}
return $this->fetchPropertyOptions('deals', $field->getCrmProviderId());
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function makeRequest(string $endpoint, $method = 'GET', $payload = [], ?string $queryString = null)
{
$endpoint = self::BASE_URL . $endpoint;
if ($method === 'GET') {
$response = $this->getInstance()->getClient()?->request(
method: $method,
endpoint: $endpoint,
query_string: $queryString
);
} else {
$response = $this->getInstance()->getClient()->request($method, $endpoint, [
'json' => ($payload),
]);
}
$max = $response->getHeaderLine('X-HubSpot-RateLimit-Max'); // "110"
$remaining = $response->getHeaderLine('X-HubSpot-RateLimit-Remaining'); // "109"
$interval = $response->getHeaderLine('X-HubSpot-RateLimit-Interval-Milliseconds'); // "10000"
$body = json_decode((string) $response->getBody(), true);
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$max ' . PHP_EOL . print_r($max, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$remaining ' . PHP_EOL . print_r($remaining, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$interval ' . PHP_EOL . print_r($interval, true));
\Illuminate\Support\Facades\Log::channel('custom_channel')->info('$body ' . PHP_EOL . print_r($body, true));
return $response;
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function createMeeting(array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings';
return $this->makeRequest($endpoint, 'POST', $payload);
}
/**
* @throws BadRequest
* @throws HubspotException
*/
public function updateMeeting(string $meetingId, array $payload): Response
{
$endpoint = '/crm/v3/objects/meetings/' . $meetingId;
return $this->makeRequest($endpoint, 'PATCH', $payload);
}
/**
* @throws \Exception
*/
public function createNote(
string $body,
string $ownerId,
int $timestamp,
string $objectId,
NoteObject $noteObject
): ?string {
try {
$noteInput = new SimplePublicObjectInput([
'properties' => [
'hs_note_body' => $body,
'hubspot_owner_id' => $ownerId,
'hs_timestamp' => $timestamp,
],
]);
// Create note
$note = $this->getNewInstance()->crm()->objects()->basicApi()->create('note', $noteInput);
$this->getNewInstance()->crm()->objects()->associationsApi()->create(
'note',
$note->getId(),
$this->getNoteObject($noteObject),
$objectId,
$this->getNoteAssociationType($noteObject),
);
return $note->getId();
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to create note', [
'objectId' => $objectId,
'noteObject' => $noteObject->getObjectType(),
'reason' => $e->getMessage(),
]);
\Sentry::captureException($e);
}
return null;
}
public function updateEngagement(string $objectId, array $engagement, array $metadata): void
{
$this->getInstance()->engagements()->update($objectId, $engagement, $metadata);
}
public function getEngagementData(string $engagementId): array
{
$engagement = $this->getInstance()->engagements()->get($engagementId);
return $engagement->toArray();
}
public function createEngagement(array $engagement, array $associations, array $metadata): Response
{
return $this->getInstance()
->engagements()
->create($engagement, $associations, $metadata);
}
public function isUnauthorizedException(\Exception $e): bool
{
// Check for specific HubSpot API exception types first
if ($e instanceof BadRequest) {
// BadRequest can contain 401 status codes
return $e->getCode() === 401;
}
// Check for HTTP client exceptions with status codes
if ($e instanceof \GuzzleHttp\Exception\RequestException && $e->hasResponse()) {
$response = $e->getResponse();
if ($response !== null) {
return $response->getStatusCode() === 401;
}
}
// Check for Guzzle HTTP exceptions
if ($e instanceof \GuzzleHttp\Exception\ClientException) {
return $e->getCode() === 401;
}
// Fallback to string matching as last resort, but be more specific
$message = strtolower($e->getMessage());
return str_contains($message, '401 unauthorized') ||
str_contains($message, 'http 401') ||
str_contains($message, 'status code 401') ||
(preg_match('/\b401\b/', $message) && str_contains($message, 'unauthorized'));
}
/**
* Validates and refreshes the access token if needed before API requests.
* This ensures long-running processes don't fail due to token expiration.
*
* @throws SocialAccountTokenInvalidException
*/
public function ensureValidToken(): void
{
if ($this->oauthAccount === null) {
return;
}
$newToken = $this->tokenManager->ensureValidToken($this->oauthAccount);
if ($newToken !== null) {
$this->accessToken = $newToken;
}
}
public function getConfig()
{
return $this->config;
}
// returns only active (archived=false)
public function getOwners(): array
{
return $this->getNewInstance()->crm()->owners()->getAll();
}
/**
* @param bool $archived
*
* @return array<Owner>|[]
*/
public function getOwnersArchived(bool $archived = true): array
{
$endpoint = '/crm/v3/owners';
$queryParams = [
'archived' => $archived ? 'true' : 'false',
];
$queryString = http_build_query($queryParams);
$owners = [];
try {
$response = $this->makeRequest(endpoint: $endpoint, queryString: $queryString);
$responseData = $response?->toArray();
foreach ($responseData['results'] as $result) {
try {
$owners[] = Owner::create($result);
} catch (Throwable $e) {
$this->log->error('[HubSpot] Failed to process owner data', [
'result' => $result,
'error' => $e->getMessage(),
]);
continue;
}
}
} catch (Throwable $e) {
$this->log->error('HubSpot] Failed to fetch owners', [
'archived' => $archived,
'error' => $e->getMessage(),
]);
return [];
}
return $owners;
}
public function getMeeting(string $engagementId): ObjectWithAssociations
{
return $this->getNewInstance()->crm()->objects()->basicApi()
->getById('meeting', $engagementId, null, 'contact,company,deal');
}
public function deleteEngagement(string $engagementId): void
{
$this->getInstance()->engagements()->delete((int) $engagementId);
}
public function getAssociationsData(array $ids, string $fromObject, string $toObject): array
{
$associationData = [];
$idChunks = array_chunk($ids, self::ASSOCIATIONS_BATCH_SIZE_LIMIT);
foreach ($idChunks as $idChunk) {
try {
$batchInput = new \HubSpot\Client\Crm\Associations\Model\BatchInputPublicObjectId();
$batchInput->setInputs(array_map(function ($id) {
$publicObjectId = new \HubSpot\Client\Crm\Associations\Model\PublicObjectId();
$publicObjectId->setId($id);
return $publicObjectId;
}, $idChunk));
$associatedObjectsData = $this
->getNewInstance()
->crm()
->associations()
->batchApi()
->read($fromObject, $toObject, $batchInput);
if ($associatedObjectsData instanceof \HubSpot\Client\Crm\Associations\Model\BatchResponsePublicAssociationMulti) {
foreach ($associatedObjectsData->getResults() as $association) {
$from = $association->getFrom()->getId();
$toAssociations = $association->getTo();
if (! empty($toAssociations)) {
$associationData[$from] = array_map(function ($item) {
return $item->getId();
}, $toAssociations);
}
}
}
} catch (\Exception $e) {
$this->log->error('[Hubspot] Failed to fetch associations', [
'from_object' => $fromObject,
'to_object' => $toObject,
'reason' => $e->getMessage(),
]);
}
}
return $associationData;
}
/**
* @throws \Exception
*/
private function getNoteAssociationType(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'note_to_deal',
NoteObject::Lead, NoteObject::Contact => 'note_to_contact', // or 'note_to_lead' if your portal supports it
NoteObject::Account => 'note_to_company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
/**
* @throws \Exception
*/
private function getNoteObject(NoteObject $noteObject): string
{
return match($noteObject) {
NoteObject::Opportunity => 'deal',
NoteObject::Lead, NoteObject::Contact => 'contact',
NoteObject::Account => 'company',
NoteObject::Call, NoteObject::Event => throw new \Exception('Not supported'),
};
}
public function addAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/create";
return $this->makeRequest($endpoint, 'POST', $payload);
}
public function removeAssociations(string $objectType, string $associationType, array $payload): Response
{
$endpoint = "/crm/v4/associations/$objectType/$associationType/batch/archive";
return $this->makeRequest($endpoint, 'POST', $payload);
}
}
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