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Usage | Windsurf
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[SRD-6848] Sidek Usage | Windsurf
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Stoyan Tomov
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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With or without success the sender always receives a failure email
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The text messages to be sent via email without failures
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None
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Lukas Kovalik- edit Assignee
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3913945802692857605
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-4341586838843658092
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
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The text messages to be sent via email without failures
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S2
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None
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None
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13 May 2026, 10:42 am
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Lukas Kovalik- edit Assignee
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Stoyan Tomov- edit Reporter
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Only you can see pinned fields.","depth":11,"bounds":{"left":0.7094415,"top":0.44134077,"width":0.005319149,"height":0.012769354},"on_screen":true,"help_text":"","role_description":"toggle button","subrole":"AXToggle","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Edit Organization","depth":12,"bounds":{"left":0.75615025,"top":0.44732642,"width":0.0003324468,"height":0.0007980846},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Reward Gateway-Edenred","depth":12,"bounds":{"left":0.75615025,"top":0.44094175,"width":0.05718085,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Canny Links","depth":12,"bounds":{"left":0.6690492,"top":0.47605747,"width":0.027260639,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Open","depth":13,"bounds":{"left":0.75615025,"top":0.47605747,"width":0.013131649,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Canny Links","depth":13,"bounds":{"left":0.7692819,"top":0.47605747,"width":0.027759308,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"More fields","depth":14,"bounds":{"left":0.6653923,"top":0.5275339,"width":0.22257313,"height":0.022346368},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXHeading","text":"More fields","depth":17,"bounds":{"left":0.6747008,"top":0.53072625,"width":0.029587766,"height":0.015961692},"on_screen":true,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"More fields","depth":18,"bounds":{"left":0.6747008,"top":0.5311253,"width":0.02825798,"height":0.01556265},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Automation","depth":14,"bounds":{"left":0.6653923,"top":0.5726257,"width":0.22124335,"height":0.024740623},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-5301874083166764088
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-4343838638657343340
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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None
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None
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Lukas Kovalik- edit Assignee
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Stoyan Tomov- edit Reporter
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2026-05-13T10:24:02.542333+00:00
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Stoyan Tomov
raised this request
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Description
Description
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
Description
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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Edit Severity level
S2
Impact
Impact
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Edit Impact, edit
None
Root cause
Root cause
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Edit Root cause, edit
None
Attachments
Attachments
5
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Open image-20260513-072913.png
image-20260513-072
913.png
13 May 2026, 10:42 am
image-20260513-072913.png — Download
image-20260513-072913.png — GoTo
Open image-20260513-072619.png
image-20260513-072
619.png
13 May 2026, 10:42 am
image-20260513-072619.png — Download
image-20260513-072619.png — GoTo
Open image-20260513-072433.png
image-20260513-072
433.png
13 May 2026, 10:42 am
image-20260513-072433.png — Download
image-20260513-072433.png — GoTo
Open image-20260513-072900.png
image-20260513-072
900.png
13 May 2026, 10:42 am
image-20260513-072900.png — Download
image-20260513-072900.png — GoTo
Open image-20260513-072944.png
image-20260513-072
944.png
13 May 2026, 10:42 am
image-20260513-072944.png — Download
image-20260513-072944.png — GoTo
Activity
Activity
All...
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33433
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NULL
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NULL
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NULL
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33436
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NULL
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0
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2026-05-13T10:24:03.797932+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667843797_m2.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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NULL
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NULL
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
Description
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:...
|
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message, he replied to the email he got when the prospect texted him first:","depth":13,"bounds":{"left":0.27426863,"top":0.26177174,"width":0.20113032,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open image-20260513-072619.png","depth":13,"bounds":{"left":0.27426863,"top":0.30007982,"width":0.07712766,"height":0.014764565},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"And this is the email he got after replying to the email:","depth":13,"bounds":{"left":0.27426863,"top":0.6867518,"width":0.11801862,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"}]...
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:...
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NULL
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NULL
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NULL
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NULL
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33437
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NULL
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0
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2026-05-13T10:24:05.560943+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667845560_m1.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
|
1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_1
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NULL
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NULL
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
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SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
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Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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None
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|
-5536317652683284299
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-3190881812234702668
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visual_change
|
accessibility
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NULL
|
Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
New Tab
Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Stoyan Tomov
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
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None
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5
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Stoyan Tomov
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Description
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Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
More information about
Edit Root cause, edit
None
Attachments
Attachments
5
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More actions for attachments
Open image-20260513-072913.png
image-20260513-072
913.png
13 May 2026, 10:42 am
image-20260513-072913.png — Download
image-20260513-072913.png — GoTo
Open image-20260513-072619.png
image-20260513-072
619.png
13 May 2026, 10:42 am
image-20260513-072619.png — Download
image-20260513-072619.png — GoTo
Open image-20260513-072433.png
image-20260513-072
433.png
13 May 2026, 10:42 am
image-20260513-072433.png — Download
image-20260513-072433.png — GoTo
Open image-20260513-072900.png
image-20260513-072
900.png
13 May 2026, 10:42 am
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team,","depth":13,"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.","depth":13,"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).","depth":13,"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"To send the text message, he replied to the email he got when the prospect texted him first:","depth":13,"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open 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visual_change
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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With or without success the sender always receives a failure email
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Usage | Windsurf
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[SRD-6848] Sidek Usage | Windsurf
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
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[SRD-6848] Sidekick SMS issue - Jira
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JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
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SRD-6848
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
Root cause
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None
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5
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Bug - Change work type
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
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Root cause
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None
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5
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Open image-20260513-072913.png
image-20260513-072
913.png
13 May 2026, 10:42 am
image-20260513-072913.png — Download
image-20260513-072913.png — GoTo
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667863698_m1.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/browse/SRD-6848
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
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None
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5
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13 May 2026, 10:42 am
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13 May 2026, 10:42 am
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13 May 2026, 10:42 am
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13 May 2026, 10:42 am
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9146157785184788804
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
Root cause
Root cause
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None
Attachments
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5
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Open image-20260513-072913.png
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13 May 2026, 10:42 am
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Open image-20260513-072619.png
image-20260513-072
619.png
13 May 2026, 10:42 am
image-20260513-072619.png — Download
image-20260513-072619.png — GoTo
Open image-20260513-072433.png
image-20260513-072
433.png
13 May 2026, 10:42 am
image-20260513-072433.png — Download
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Open image-20260513-072900.png
image-20260513-072
900.png
13 May 2026, 10:42 am
image-20260513-072900.png — Download
image-20260513-072900.png — GoTo
Open image-20260513-072944.png
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944.png
13 May 2026, 10:42 am
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Activity
Activity...
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2026-05-13T10:24:24.992999+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667864992_m2.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
Sidekick SMS issue
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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None
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5
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
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Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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Impact
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None
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None
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5
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
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[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
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Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
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Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Dependabot alerts · jiminny/app
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Stoyan Tomov
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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None
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visual_change
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accessibility
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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New Tab
Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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None
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None
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13 May 2026, 10:42 am
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[SRD-6848] Sidekick SMS issue - Jira — Work
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
New Tab
Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Stoyan Tomov
raised this request
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Description
Description
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about...
|
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team,","depth":13,"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.","depth":13,"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).","depth":13,"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"To send the text message, he replied to the email he got when the prospect texted him first:","depth":13,"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open 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Below are the failure messages and the result of our testing:","depth":13,"bounds":{"left":0.008333334,"top":0.28666666,"width":0.753125,"height":0.04611111},"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open image-20260513-072900.png","depth":13,"bounds":{"left":0.008333334,"top":0.36666667,"width":0.16354166,"height":0.020555556},"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Open image-20260513-072913.png","depth":13,"bounds":{"left":0.008333334,"top":0.7644445,"width":0.16111112,"height":0.020555556},"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Open 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outcome","depth":12,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"With or without success the sender always receives a failure email","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Expected outcome","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Expected outcome","depth":12,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"The text messages to be sent via email without failures","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Severity level","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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click
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
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Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about...
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1273
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2026-05-13T10:24:29.083389+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667869083_m2.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
Sidekick SMS issue
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Edit Customer type
Enterprise
Actual outcome
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Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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email","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Expected outcome","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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4890534287965159443
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-4343803316844176324
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click
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Stoyan Tomov
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Edit Customer type
Enterprise
Actual outcome
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Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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NULL
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33445
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1273
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3
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2026-05-13T10:24:31.044633+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667871044_m2.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
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[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
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Stoyan Tomov
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Description
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Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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None
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None
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-8360221903679639593
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
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Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
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Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
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The text messages to be sent via email without failures
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S2
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None
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Lukas Kovalik- edit Assignee
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Stoyan Tomov- edit Reporter
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2026-05-13T10:24:52.856197+00:00
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[SRD-6848] Sidekick SMS issue - Jira — Work
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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Impact
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None
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None
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5
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13 May 2026, 10:42 am
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13 May 2026, 10:42 am
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image-20260513-072433.png","depth":13,"bounds":{"left":0.27426863,"top":0.80087787,"width":0.078125,"height":0.014764565},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Reportedly, the text message he tried sending was only two words long.","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open image-20260513-072900.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Open image-20260513-072913.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Open image-20260513-072944.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text 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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
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The text messages to be sent via email without failures
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S2
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None
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[SRD-6848] Sidekick SMS issue - Jira — Work
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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SRD-6848
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Stoyan Tomov
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
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None
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5
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6154321865926298370
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visual_change
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accessibility
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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New Tab
Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
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None
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5
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Stoyan Tomov
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Description
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Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
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Edit Severity level
S2
Impact
Impact
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Edit Impact, edit
None
Root cause
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None
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5
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Only you can see pinned fields.","depth":11,"on_screen":true,"help_text":"","role_description":"toggle button","subrole":"AXToggle","is_enabled":true,"is_focused":false,"is_selected":false}]...
|
1429699522859199229
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-3190881812234702668
|
idle
|
accessibility
|
NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Dependabot alerts · jiminny/app
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Edit Customer type
Enterprise
Actual outcome
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Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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Edit Expected outcome
The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
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Root cause
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None
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5
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Lukas Kovalik- edit Assignee
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33448
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NULL
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NULL
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NULL
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33454
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1273
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9
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2026-05-13T10:25:07.956702+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667907956_m2.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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NULL
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Stoyan Tomov
raised this request
via
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Description
Description
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
More information about
Edit Root cause, edit
None
Attachments
Attachments
5
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Open image-20260513-072913.png
image-20260513-072
913.png
13 May 2026, 10:42 am
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Open image-20260513-072619.png
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13 May 2026, 10:42 am
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Open image-20260513-072433.png
image-20260513-072
433.png
13 May 2026, 10:42 am
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Open image-20260513-072900.png
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900.png
13 May 2026, 10:42 am
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Open image-20260513-072944.png
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8411280407461269619
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4843539785553212596
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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SRD-6848
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
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None
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5
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433.png
13 May 2026, 10:42 am
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2026-05-13T10:25:26.124815+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667926124_m2.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Sidekick SMS issue- edit summary, edit
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33457
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NULL
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NULL
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NULL
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33459
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1272
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8
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2026-05-13T10:25:27.513554+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667927513_m1.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_1
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NULL
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NULL
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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SRD-6848
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
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None
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5
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8411280407461269619
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visual_change
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Dependabot alerts · jiminny/app
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SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
Impact
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None
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None
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5
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13
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2026-05-13T10:25:29.183585+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667929183_m2.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
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NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
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[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
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NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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SRD-6848
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
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visual_change
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
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With or without success the sender always receives a failure email
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/browse/SRD-6848
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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Dependabot alerts · jiminny/prophet
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NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
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4845791790451563564
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click
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accessibility
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
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TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidek Usage | Windsurf
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
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NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
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JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
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Bug - Change work type
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
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None
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None
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5
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prospects.","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).","depth":13,"bounds":{"left":0.27426863,"top":0.0,"width":0.35821143,"height":0.01396648},"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"To send the text message, he replied to the email he got when the prospect texted him first:","depth":13,"bounds":{"left":0.27426863,"top":0.0,"width":0.20113032,"height":0.01396648},"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open 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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
Root cause
Root cause
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None
Attachments
Attachments
5
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2026-05-13T10:25:41.259945+00:00
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[SRD-6848] Sidekick SMS issue - Jira — Work
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
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None
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5
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13 May 2026, 10:42 am
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
Root cause
Root cause
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None
Attachments
Attachments
5
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13 May 2026, 10:42 am
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13 May 2026, 10:42 am
image-20260513-072619.png — Download
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Open image-20260513-072433.png
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433.png
13 May 2026, 10:42 am
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Open image-20260513-072900.png
image-20260513-072
900.png
13 May 2026, 10:42 am
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Open image-20260513-072944.png
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2026-05-13T10:25:53.625011+00:00
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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visual_change
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Stoyan Tomov
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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With or without success the sender always receives a failure email
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The text messages to be sent via email without failures
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None
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Lukas Kovalik- edit Assignee
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Stoyan Tomov- edit Reporter
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
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Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Edit Customer type
Enterprise
Actual outcome
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Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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Edit Expected outcome
The text messages to be sent via email without failures
Severity level
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Edit Severity level
S2
Impact
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Lukas Kovalik- edit Assignee
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Stoyan Tomov- edit Reporter
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
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[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Dependabot alerts · jiminny/app
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SRD-6848
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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None
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prospects.","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"To send the text message, he replied to the email he got when the prospect texted him first:","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open image-20260513-072619.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"And this is the email he got after replying to the email:","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open image-20260513-072433.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Reportedly, the text message he tried sending was only two words long.","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open image-20260513-072900.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Open image-20260513-072913.png","depth":13,"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Open image-20260513-072944.png","depth":13,"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text 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|
-9111757971840400852
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-4379832663618954052
|
visual_change
|
accessibility
|
NULL
|
Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
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Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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Edit Expected outcome
The text messages to be sent via email without failures
Severity level
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Edit Severity level
S2
Impact
Impact
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Edit Impact, edit
None
Root cause
Root cause...
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33472
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NULL
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NULL
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NULL
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33474
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1273
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21
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2026-05-13T10:25:59.680929+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667959680_m2.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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SRD-6848
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
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Stoyan Tomov
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
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The text messages to be sent via email without failures
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S2
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None
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Lukas Kovalik- edit Assignee
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3806366525963583950
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-3190881812234702668
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
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NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Enterprise
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With or without success the sender always receives a failure email
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The text messages to be sent via email without failures
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S2
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None
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Lukas Kovalik- edit Assignee
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667960916_m1.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
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NVD - cve-2026-33671
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[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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3475613391768011138
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Usage | Windsurf
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[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
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[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
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jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
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[JY-20773] User Pilot not receiving events on report generated - Jira
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JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
Root cause
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None
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Below are the failure messages and the result of our testing:","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open image-20260513-072900.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Open image-20260513-072913.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Open image-20260513-072944.png","depth":13,"bounds":{"left":0.27426863,"top":0.0,"width":0.07829122,"height":0.014764565},"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.","depth":13,"bounds":{"left":0.27426863,"top":0.62210697,"width":0.35920876,"height":0.03312051},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?","depth":13,"bounds":{"left":0.27426863,"top":0.669992,"width":0.3570479,"height":0.03312051},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Data Centre","depth":12,"bounds":{"left":0.27426863,"top":0.73224264,"width":0.02642952,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"bounds":{"left":0.3046875,"top":0.73264164,"width":0.005319149,"height":0.012769354},"on_screen":true,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Data Centre","depth":12,"bounds":{"left":0.42137632,"top":0.7386273,"width":0.0003324468,"height":0.0007980846},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"US","depth":14,"bounds":{"left":0.42303857,"top":0.73224264,"width":0.006482713,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Steps to reproduce","depth":11,"bounds":{"left":0.27426863,"top":0.76775736,"width":0.042386968,"height":0.014764565},"on_screen":true,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Steps to reproduce","depth":12,"bounds":{"left":0.27426863,"top":0.7681564,"width":0.042386968,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"bounds":{"left":0.3179854,"top":0.7697526,"width":0.005319149,"height":0.012769354},"on_screen":true,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Steps to reproduce, edit","depth":11,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Start an SMS conversation with another Jiminny user and reply to each other via email.","depth":11,"bounds":{"left":0.27426863,"top":0.79489225,"width":0.2159242,"height":0.01556265},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customer type","depth":12,"bounds":{"left":0.27426863,"top":0.839585,"width":0.032912236,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"bounds":{"left":0.31117022,"top":0.83998406,"width":0.005319149,"height":0.012769354},"on_screen":true,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Customer type","depth":12,"bounds":{"left":0.42137632,"top":0.8459697,"width":0.0003324468,"height":0.0007980846},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Enterprise","depth":14,"bounds":{"left":0.42303857,"top":0.839585,"width":0.02244016,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Actual outcome","depth":12,"bounds":{"left":0.27426863,"top":0.87789303,"width":0.03474069,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"bounds":{"left":0.31299868,"top":0.8782921,"width":0.005319149,"height":0.012769354},"on_screen":true,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Actual outcome","depth":12,"bounds":{"left":0.42137632,"top":0.88427776,"width":0.0003324468,"height":0.0007980846},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"With or without success the sender always receives a failure email","depth":12,"bounds":{"left":0.42137632,"top":0.87789303,"width":0.14594415,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Expected outcome","depth":12,"bounds":{"left":0.27426863,"top":0.9162011,"width":0.04155585,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information 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level","depth":12,"bounds":{"left":0.27426863,"top":0.9545092,"width":0.029753989,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"bounds":{"left":0.30801198,"top":0.9549082,"width":0.005319149,"height":0.012769354},"on_screen":true,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Severity 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edit","depth":11,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"None","depth":12,"bounds":{"left":0.26861703,"top":1.0,"width":0.011635638,"height":-0.093774915},"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Attachments","depth":11,"on_screen":false,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Attachments","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"5","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"}]...
|
-119064173026594139
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-3226911159012107076
|
visual_change
|
accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
Root cause
Root cause
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None
Attachments
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5...
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33474
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NULL
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NULL
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NULL
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33477
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1272
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16
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2026-05-13T10:26:03.942447+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667963942_m1.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_1
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
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None
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5
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13 May 2026, 10:42 am
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13 May 2026, 10:42 am
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13 May 2026, 10:42 am
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4794990931357876952
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
Root cause
Root cause
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None
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5
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[SRD-6848] Sidekick SMS issue - Jira — Work
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
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NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
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|
-7366208950303702618
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-4343803316843652052
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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6102738060007054564
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visual_change
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accessibility
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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33478
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33480
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1273
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25
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2026-05-13T10:26:14.812820+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667974812_m2.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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NULL
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NULL
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
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None
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5
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913.png
13 May 2026, 10:42 am
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13 May 2026, 10:42 am
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13 May 2026, 10:42 am...
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image-20260513-072433.png","depth":15,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"image-20260513-072","depth":19,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"433.png","depth":19,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"13 May 2026, 10:42 am","depth":18,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"}]...
|
7219363150730776427
|
-4379832663618947916
|
visual_change
|
accessibility
|
NULL
|
Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
New Tab
Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
Sidekick SMS issue
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Stoyan Tomov
raised this request
via
Jira
Hide details
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View request in portal
View request in portal
Description
Description
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
More information about
Edit Root cause, edit
None
Attachments
Attachments
5
More actions for attachments
More actions for attachments
Open image-20260513-072913.png
image-20260513-072
913.png
13 May 2026, 10:42 am
image-20260513-072913.png — Download
image-20260513-072913.png — GoTo
Open image-20260513-072619.png
image-20260513-072
619.png
13 May 2026, 10:42 am
image-20260513-072619.png — Download
image-20260513-072619.png — GoTo
Open image-20260513-072433.png
image-20260513-072
433.png
13 May 2026, 10:42 am...
|
NULL
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NULL
|
NULL
|
NULL
|
|
33481
|
1272
|
17
|
2026-05-13T10:26:16.022174+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667976022_m1.jpg...
|
Firefox
|
[SRD-6848] Sidekick SMS issue - Jira — Work
|
1
|
jiminny.atlassian.net/browse/SRD-6848
|
monitor_1
|
NULL
|
NULL
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NULL
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NULL
|
Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
New Tab
Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
Copy link
Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
Sidekick SMS issue
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Stoyan Tomov
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause...
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|
-3034846646714893810
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-4379832113863140292
|
visual_change
|
accessibility
|
NULL
|
Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
Description
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
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Edit Severity level
S2
Impact
Impact
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Edit Impact, edit
None
Root cause...
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NULL
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NULL
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33482
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1273
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26
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2026-05-13T10:26:17.822096+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667977822_m2.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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NULL
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NULL
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Stoyan Tomov
raised this request
via
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Hide details
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View request in portal
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Description
Description
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
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Edit Root cause, edit
None
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-5460741251631126986
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-3190881812234702668
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Dependabot alerts · jiminny/app
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
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Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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None
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None
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33480
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NULL
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33483
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1272
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18
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2026-05-13T10:26:19.076218+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667979076_m1.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/browse/SRD-6848
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type...
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-4343803316843652060
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type...
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33481
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NULL
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NULL
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NULL
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33484
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1272
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19
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2026-05-13T10:26:21.843275+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778667981843_m1.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_1
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NULL
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
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[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
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NVD - cve-2026-33671
NVD - cve-2026-33671
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Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
Sidekick SMS issue...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit...
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4843539922992142380
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click
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Sidekick SMS issue- edit summary, edit...
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33525
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1275
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2026-05-13T10:31:38.651875+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778668298651_m2.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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NULL
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NULL
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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1274
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5
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2026-05-13T10:31:40.116013+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778668300116_m1.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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NULL
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png...
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prospects.","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"To send the text message, he replied to the email he got when the prospect texted him first:","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open image-20260513-072619.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false}]...
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png...
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33519
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NULL
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33527
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1275
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7
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2026-05-13T10:31:41.686553+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778668301686_m2.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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NULL
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NULL
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
New Tab
Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
New Tab
Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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2026-05-13T10:31:50.783637+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778668310783_m2.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
New Tab
Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png...
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7896041119122917156
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-4361817715353658324
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
New Tab
Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png...
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33527
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NULL
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33529
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1274
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6
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2026-05-13T10:31:52.213772+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778668312213_m1.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_1
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
New Tab
Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848...
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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SRD-6848...
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NULL
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NULL
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NULL
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NULL
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33530
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1275
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9
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2026-05-13T10:31:53.811353+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778668313811_m2.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_2
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NULL
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NULL
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Bug - Change work type
SRD-6848
SRD-6848
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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-4379832113863140300
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visual_change
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accessibility
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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Edit Expected outcome...
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NULL
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NULL
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NULL
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NULL
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33531
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1274
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7
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2026-05-13T10:31:56.454419+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778668316454_m1.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
|
1
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jiminny.atlassian.net/browse/SRD-6848
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monitor_1
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NULL
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NULL
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NULL
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NULL
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
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Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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Userpilot | Ask Jiminny Report Generated
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Stoyan Tomov
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Enterprise
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With or without success the sender always receives a failure email
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The text messages to be sent via email without failures
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S2
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None
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Lukas Kovalik- edit Assignee
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Stoyan Tomov- edit Reporter
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Intercom...
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
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NVD - cve-2026-33671
NVD - cve-2026-33671
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Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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[SRD-6848] Sidekick SMS issue - Jira
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[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Stoyan Tomov
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Enterprise
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With or without success the sender always receives a failure email
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The text messages to be sent via email without failures
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S2
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None
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
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JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidek Usage | Windsurf
Usage | Windsurf
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Dependabot alerts · jiminny/prophet
Dependabot alerts · jiminny/prophet
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
Findings by vulnerability - Vanta
Findings by vulnerability - Vanta
NVD - cve-2026-33671
NVD - cve-2026-33671
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6722
NVD - cve-2026-6722
[JY-20773] User Pilot not receiving events on report generated - Jira
[JY-20773] User Pilot not receiving events on report generated - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
TypeError: League\Flysystem\Filesystem::has(): Argument #1 ($location) must be of type string, null given, called in /home/jiminny/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php on line 218 — jiminny — app
New Tab
New Tab
Userpilot | Ask Jiminny Report Generated
Userpilot | Ask Jiminny Report Generated
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
[JY-19957] Upgrade BE libraries - Apr - Jira
[JY-19957] Upgrade BE libraries - Apr - Jira
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
JY-19957 | Remove abanded sympfony debug, compose upgrade by nikolaybiaivanov · Pull Request #12022 · jiminny/app
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Dependabot alerts · jiminny/app
Dependabot alerts · jiminny/app
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SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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